In-Demand hospitality job Jobs in cairns qld

Customer Sales Advisor
Crystalbrook Collection —Cairns QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Parental leave
12d
Team Leader Housekeeping, Lizard Island Resort
Delaware North —Cairns QLD
- Weekend availability
- Organisational skills
- Cleaning
- Resort
- Employee assistance program
3h
Head Chefs, Cooks & Kitchen Staff | Outback Spirit Tours
Journey Beyond —Cairns QLD
- Full-time
- Hospitality
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Food and Beverage Team Leader
Accor Apartments & Realty —Palm Cove QLD
- Weekend availability
- Hospitality
- Resort
Hospitality, Food Technology & Textiles Teacher - St Monica's College, Cairns
Catholic Education Cairns —Cairns QLD
- $86,600 - $126,795 a year
- Full-time
- Hospitality
- Annual leave
- Parental leave
1d
Executive Housekeeping Manager - Expression of Interest
Ozone Hospitality —Cairns QLD
- Full-time
- Management
- Team management
- Cleaning
Quick Apply
8d
Chef & All-Rounder COUPLE | Outback Spirit Tours
Journey Beyond —Cairns QLD
- Contract
- In-person
- Resort
- Health insurance
- Employee assistance program
Quick Apply
Area Manager - Cairns QLD
Brown Family Wine Group (BFWG) —Cairns QLD
- Full-time
- CRM software
- Management
- Sales
Quick Apply
12d
Mimco - Store Manager - Cairns - QLD
Country Road Group —Cairns QLD
- Full-time
- Hospitality
- Sales
- Customer service
- On-the-job training
12d
Duty Manager | Grafton Hotel
Australian Venue Co —Edmonton QLD
- Weekend availability
- Hospitality
- Supervising experience
- Leadership
- Employee discount
5d
Kakadu Driver Guide | Darwin Based | Outback Spirit Tours
Journey Beyond —Cairns QLD
- CPR Certification
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Sous Chef
Crystalbrook Flynn —Cairns QLD
- Full-time
- Management
- Culinary experience
- No degree
- Parental leave
8d
Resort Manager
Travel + Leisure Co. —Palm Cove QLD
- Full-time
- Management
- Budgeting
- Guest services
Quick Apply
Marketing Manager
Crystalbrook Riley —Cairns QLD
- Full-time
- Hospitality
- Marketing
- Communication skills
- Parental leave
Group HR Manager
Cazalys —Westcourt QLD
- Urgently hiring
- Hospitality
- No degree
- Human resources
- Annual leave
12d
Duty Manager
Infinite Aged Care —Caravonica QLD
- Full-time
- Hospitality
- Management
- Customer service
- Employee assistance program
- Employee discount
Electrician, Lizard Island Resort
Delaware North —Cairns QLD
- Restaurant
- Communication skills
- Resort
- Annual leave
- Employee assistance program
3h

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Customer Sales Advisor

Crystalbrook Collection -
Cairns QLD

Apply Now

Job Details

Full-time
12 days ago

Benefits

Parental leave

Qualifications

Sales
Customer service
Communication skills

Full Job Description

Enjoy a full-time role based in vibrant Cairns, supporting guests from first enquiry through to an exceptional Crystalbrook experience.
Enjoy 50% F&B Discounts and $99 Room rates
Join a collaborative Reservations team in a fast-paced hospitality environment

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

Role Purpose:

Our Reservations Team support our portfolio of eight distinctive hotels in Australia where are differences are applauded. The team are responsible for providing an exceptional experience for customers booking our Hotels via direct inbound telephone calls, emails and webchat all whilst utilising best in class service and negotiations skills to convert sales and improve customer engagement.

Responsibilities:

Effective and efficient input of all hotel reservations from customers both on and offline
Accurately processing group and individual bookings, individual requests and payment schedules
Engaging conversations with our customers enhancing service provision, ensuring upgrades and additional sales

Skills and experience:

We are looking for a friendly, customer service focused person with excellent verbal and written communication, listening and interpersonal skills. Ideally, you will have experience within hotel operations or reservations and possess excellent attention to detail with a sense of urgency to prioritise tasks and remain organised and in control of daily responsibilities. You will demonstrate:

Availability Monday - Friday (full time) and on occasional weekends
Demonstrable ability to work collaboratively in an environment promoting success
Experience in using multiple and complex IT booking systems
Well organised with an excellent attention to detail
Previous sales-based customer service experience will be advantageous
Long term working rights in Australia - this position is unfortunately not available to those on Working Holiday or Student Visas

If you are looking for a vibrant work environment and opportunities to progress your career in the exciting world of hotels, then we would love to hear from you!

Why Us:

You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:

50% F&B discount across all Crystalbrook restaurants and bars
$99 room rates and a generous friends and family discount
Enhanced parental Leave and lifestyle benefits
A commitment to a green future through enhanced sustainability practices
Access to our internal mobility program and team reward schemes
Online learning and training with tailored career development pathways
A culture of collaboration, elevating experiences and diversity
Limitless career opportunities in a fast growing, dynamic environment
Regular service recognition and team engagement events

We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

Video

Apply Now

Refine Your Search

hospitality job jobs in cairns qld

Customer Sales Advisor

Team Leader Housekeeping, Lizard Island Resort

Head Chefs, Cooks & Kitchen Staff | Outback Spirit Tours

Food and Beverage Team Leader

Hospitality, Food Technology & Textiles Teacher - St Monica's College, Cairns

Executive Housekeeping Manager - Expression of Interest

Chef & All-Rounder COUPLE | Outback Spirit Tours

Area Manager - Cairns QLD

Mimco - Store Manager - Cairns - QLD

Duty Manager | Grafton Hotel

Kakadu Driver Guide | Darwin Based | Outback Spirit Tours

Sous Chef

Resort Manager

Marketing Manager

Group HR Manager

Duty Manager

Electrician, Lizard Island Resort

I want to receive the latest job alert for hospitality job in cairns qld

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