In-Demand online beauty Jobs in sydney nsw

Customer Service Lead
Jivaro —Sydney NSW
- Up to $120,000 a year
- Full-time
- Hybrid work
- Customer service
- AI
Project Manager - Advertising Sales
Are Media —Sydney NSW
- Full-time
- Remote
- Sales
- Work from home
- Parental leave
Senior Data & AdTech Lead
Are Media —Sydney NSW
- Full-time
- Remote
- Sales
- Work from home
- Parental leave
7d
Online Sales Consultant - Plush
Plush Think Sofas —North Ryde NSW
- Up to $110,000 a year
- Weekend availability
- Sales
- Customer service
- Office
Quick Apply
Department Manager - Sydney CBD
Sephora —Sydney NSW
- $32.24 an hour
- Weekend availability
- Merchandising
- Microsoft Office
- Parental leave
- Employee discount
Business Development Executive (Vietnamese Speaking)
Fresha —Sydney NSW
- Full-time
- AI
Quick Apply
RETAIL STORE MANAGER
Sportsgirl —Sydney NSW
- Weekend availability
- Recruiting
- Leadership
Business Development Manager
Prezzee —Sydney NSW
- Analysis skills
- POS
- Communication skills
- Work from home
- Parental leave
Store Manager | OPSM | Mosman Bridgepoint, NSW
OPSM —Mosman NSW
- Organisational skills
- Leadership
- Time management
Assistant Store Manager - Rhodes
Decjuba —Rhodes NSW
- Full-time
- Merchandising
- Referral program
Store Manager - Southgate
Decjuba —Sylvania NSW
- Full-time
- Merchandising
- Referral program
6d
Client Solutions Partner (Media Strategist)
Are Media —Sydney NSW
- Full-time
- Remote
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Work from home
- Parental leave
Senior Facilities Manager ACT/NSW/QLD
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- AI
- Health insurance
- Parental leave
Quick Apply
14d
Programmatic & Audience Sales Manager
Are Media —Sydney NSW
- Full-time
- Remote
- Sales
- Marketing
- Bachelor's degree
- Work from home
- Parental leave
IT Applications & BI Lead
James Hardie —Sydney NSW
- Full-time
- Management
- Parental leave
- Employee assistance program
Quick Apply
1d
Project Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Microsoft Office
- SharePoint
- Construction
- Health insurance
- Parental leave
Quick Apply
Electrical Planner
James Hardie —Rosehill NSW
- Full-time
- Manufacturing
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
ICT Business Development Manager
Fresha —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
Quick Apply
Shift Electrician
James Hardie —Rosehill NSW
- 12 hour shift
- Manufacturing
- Parental leave
- Employee assistance program
Quick Apply
Mechanical Fitter
James Hardie —Rosehill NSW
- Full-time
- Maintenance
- Welding
- Manufacturing
- Parental leave
- Employee assistance program
Quick Apply

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online beauty jobs near sydney nsw

Customer Service Lead

Jivaro
Sydney NSW

Apply Now

Job Details

Full-time
Up to $120,000 a year

Qualifications

Customer service
E-commerce
Scalability
AI

Full Job Description

Flexibility - 2 Days WFH
Opportunity to join a high-growth, digitally led consumer business
Full-time, permanent role

Customer Service Lead
Sydney, CBD
Up to $120K + Super

About the company:
Join a fast-growing Australian consumer brand group operating across beauty, wellness, and lifestyle categories, with a strong ecommerce and digital-first presence. Known for innovative products, engaged online communities, and rapid growth across local and international markets, the business is continuing to invest heavily in customer experience, digital capability, and scalable operations.

About the role:
Our client is seeking a Customer Service Lead to take ownership of the end-to-end customer experience function across multiple high-growth ecommerce brands. Reporting into senior digital leadership, this role will lead daily customer service operations, optimise support systems and processes, and deliver exceptional customer experiences across all digital and marketplace channels.
This is a hands-on leadership role suited to someone who thrives in a fast-paced ecommerce environment and is passionate about building scalable customer experience functions.

Responsibilities:

Lead and manage the end-to-end customer service function across multiple ecommerce brands
Oversee support operations across email, live chat, helpdesk, social, AI agents, and marketplace channels
Manage and optimise customer service platforms, workflows, automations, and operational processes
Develop scalable SOPs, improve response quality, and drive customer satisfaction outcomes
Lead, coach, and support a small customer service team while managing KPIs and performance metrics
Deliver customer insights and reporting to identify trends, improve experiences, and support business decisions

About you:

3–5+ years’ experience in customer service or customer experience roles within ecommerce or consumer brands
Previous experience leading or mentoring customer support teams in fast-paced environments
Strong understanding of DTC customer journeys and post-purchase experience
Hands-on experience using Gorgias or similar customer support platforms
Excellent communication, stakeholder management, and problem-solving skills
Highly organised with the ability to manage competing priorities and drive continuous improvement

Benefits:

Hybrid working arrangement with 2 Days WFH
Opportunity to join a high-growth, digitally led consumer business
Work across multiple exciting ecommerce and lifestyle brands
Fast-paced, collaborative culture with strong leadership support
High-impact role with ownership and autonomy across customer experience

Apply Now

Refine Your Search

online beauty jobs in sydney nsw

Customer Service Lead

Project Manager - Advertising Sales

Senior Data & AdTech Lead

Online Sales Consultant - Plush

Department Manager - Sydney CBD

Business Development Executive (Vietnamese Speaking)

RETAIL STORE MANAGER

Business Development Manager

Store Manager | OPSM | Mosman Bridgepoint, NSW

Assistant Store Manager - Rhodes

Store Manager - Southgate

Client Solutions Partner (Media Strategist)

Senior Facilities Manager ACT/NSW/QLD

Programmatic & Audience Sales Manager

IT Applications & BI Lead

Project Manager

Electrical Planner

ICT Business Development Manager

Shift Electrician

Mechanical Fitter

I want to receive the latest job alert for online beauty in sydney nsw

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