JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
We are seeking an experienced Senior Property Manager to optimise and manage the performance of a significant industrial portfolio across NSW and QLD for one of our most valued clients. This role offers the opportunity to work with a leading property and asset management team whilst overseeing a diverse portfolio encompassing financial performance, stakeholder relationships, compliance, operations, and strategic reporting.
An overview of the role:
Strategic Portfolio Management
- Understand and work within the requirements of the Property Management Agency Agreement
- Provide input for strategic asset management plans and quarterly business plan updates to ensure alignment with fund and client objectives
- Compile regular and ad-hoc portfolio reports covering financial, building, and lease management matters for the client
Financial Management
- Prepare and manage portfolio income and expenditure budgets and forecasts, including outgoings reconciliations and annual wash-ups
- Authorise invoices and manage accounts payable and receivable processes within delegated authority
- Maximise rental income and deliver on financial targets
Lease Administration & Negotiations
- Lead and execute lease administration functions, including rent reviews, arrears management, and security bond management, escalating issues as required
- Manage lease negotiations for renewals, prepare deal analysis, and draft Heads of Agreement for client approval
- Oversee aspects of tenant fit-out coordination
- Manage lessor works and engage consultants for overseeing tenant make-good obligations
Client & Tenant Relationship Management
- Act as the primary champion for customer relationship management, maintaining data integrity in Salesforce and executing the customer engagement plan
- Handle tenant liaison, including queries and complaints, to maintain positive client relationships
- Conduct open, constructive, and collaborative relations with all stakeholders
Property Operations
- Coordinate with Property Services and Engineering staff to manage operational requirements and capital expenditure projects
- Lead the coordination for property valuations by preparing all supporting documentation and responding to valuer requests
- Monitor and ensure compliance with all relevant requirements
Sound like you? This is what we’re looking for:
- Proven experience in commercial and industrial property management
- Australian Real Estate Licence or Class 2 Licence is required to perform this role
- Strong financial acumen with thorough knowledge of accrual accounting
- Reputation for providing friendly, timely, and effective service towards clients, tenants, and contractors
- Proven ability to make decisions and implement solutions within delegated authority
- Ability to set stretch targets and rigorously monitor personal performance
- Strong decision-making capabilities that resolve problems and improve operations
- Excellent relationship-building skills with a focus on continuous improvement
- Outstanding communication skills across all stakeholder levels
- Effective time and resource management abilities
Benefits:
- Great employee discounts off fitness, wellbeing & other renowned bands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ502739
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
