SENIOR SECRETARY / TEAM LEADER / DEPUTY PRACTICE MANAGER PSYCHIATRY CLINIC
If you want to make a positive difference to others, work with people you enjoy and be proud of the work you do, this role is for you!
MELBOURNE MENTAL HEALTH
Melbourne Mental Health is a vibrant and positive outpatient clinic. Our vision is to create a strong and cohesive environment amongst clinicians and the administrative team to ensure that high levels of patient care are always being delivered. We value the role you play in ensuring the effective running of Melbourne Mental Health and welcome you to work in a great team culture of respect and cohesion.
POSITION SUMMARY
A fantastic opportunity is available for a Senior Secretary / Team Leader / Deputy Practice Manager to join our team working from our newly renovated building in Hawthorn. We are seeking a candidate on a full-time basis with the opportunity for career progression. As a senior secretary you will work on site with frequent interactions with patients, healthcare providers and support staff. You will lead a successful administrative team to achieve the goals of the practice.
ABOUT YOU
If you see yourself as a warm, caring and empathic person who prides themselves on their interaction with patients and professional staff and who really wants to make a difference, this role is for you! You will be naturally team focused, possess astute attention to detail and are proactive in problem solving and practice growth. Previous experience as a medical secretary in a psychiatry clinic is essential. Your professional toolkit of skills will include efficiency and process improvement, proficient IT skills and the ability to resolve common issues and strong leadership.
KEY RESPONSIBILITIES
· Assist with staff employment and rosters
· Assist with staff training
· Lead patient service excellence within the team
· Perform and oversee multiple aspects of general administration and day-to-day secretarial duties
· Ensure billings are accurately reconciled and assist with financial management
· Develop and maintain effective risk management processes and workplace safety
· Ensure all regulatory, governance and compliance requirements are met
· Assist the Practice Manager with their duties and provide cover when they are on leave
REQUIREMENTS
· Proven experience working in a medical clinic or similar environment in a senior role
· Tertiary qualifications in business management, administration or similar is highly desirable but not essential
· High level of computer literacy including proficiency with MacOS and Microsoft Office
· Ability to efficiently type dictated letters
· Ability to manage multiple priorities
· Ability to work autonomously as well as part of a team
BENEFITS
· Above award-rate salary
· We provide career growth and development
· Friendly team environment
· Supportive employer who values you
· Long-term secure employment with clear career progression opportunity
· Newly renovated and comfortable office with latest technology
· Free car parking within 5-minute walk and close public transport access
· Practice is closed for 2 weeks over Christmas each year for better work-life balance
· Paid day-off on your birthday!
HOW TO APPLY
Click on the Apply button to express your interest!
Job Types: Full-time
Benefits:
- Employee mentoring program for career progression
Work Location: In person
Pay: $62,500.00 – $67,000.00 per year
Benefits:
- Employee mentoring program
Work Location: In person
