In-Demand nv1 security clearance Jobs in sydney, nsw

Casual Customer Service Agent
NEXTDC —Sydney NSW
- Full-time
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- Microsoft Office
- Computer skills
Quick Apply
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M365 Specialist
Datacom —Sydney NSW
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Senior DevOps Engineer
Datacom —Sydney NSW
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Substation Design Engineer
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CDC Data Centres —Sydney NSW
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KBR —Matraville NSW
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Senior M365 Specialist
Datacom —Sydney NSW
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Accenture —Sydney NSW
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Data Center Critical Facilities Engineer (HVAC/Mechanical)
Equinix —Sydney NSW
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ICT Principal Engineer - Data Centre Lead
KBR —Matraville NSW
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Legal Counsel - Planning, Property & Environment
CDC Data Centres —Sydney NSW
- $150,000 - $165,000 a year
- Full-time
- Bachelor's degree
- Negotiation
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Quick Apply

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nv1 security clearance jobs near sydney, nsw

Casual Customer Service Agent

NEXTDC -
Sydney NSW

Quick Apply

Job Details

Full-time
18 hours ago

Qualifications

Customer service
Microsoft Office
Computer skills
AI
Communication skills
Time management

Full Job Description

Company Description

At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.

NEXTDC is an exciting ASX 100-listed technology company, operating 16 data centres across 7 major cities in Australia, with future national and international expansions in planning.

At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

Where Cloud lives and AI thrives

Job Description

As our Customer Service Agent, you will provide professional and efficient first points of contact for our customers and visitors within our facilities.

Being a member of our Customer Service team, you’ll ensure a great experience in all contacts, both reactive and proactive, to achieve the best service outcomes for customers. In addition to this you’ll act as concierge for your facility; this entails coordinating the logistics and accurate documentation of deliveries.

We have an opportunity for experienced customer centric individuals to join us on a Casual basis, offering between 15-25 hours per week, from Monday to Friday, or as agreed with the potential to work at our sites in Sydney, (Artarmon and Macquarie Park)

Work the hours that work for you!

To be successful in this role you’ll have:

Customer Focus

Greet all visitors to facility in a timely, courteous, and professional manner.
Work with internal teams around the country to deliver a seamless customer experience.
Provide accurate advice and guidance on customer service requests and incidents.

Concierge

Take telephone calls to facility from both internal and external customers.
Assist with coordination of customer and company events and activities at facility.
Conduct site inductions with visitors, in coordination with Facilities team, and scan induction paperwork.
Conduct audits of critical facility stock and replenish levels as required on:

Support

Provide prompt and friendly communication to customers in person, via telephone, email, and ticketing system.
Action internal and external customer requests via all the internal request systems; email, via phone or face to face.
Provide first level resolution where possible or escalate requests and incident to the appropriate resolver group.
Responsible for approving, accepting, and securely storing customer deliveries.

Qualifications

Your proven commercial experience will see you bringing:

Excellent customer service skills, both over-the-phone and face-to-face
Highly developed interpersonal skills and communication skills, both written and verbal
Well presented with a professional and efficient manner
Strong time management skills with the ability to multitask
Ability to work independently; be proactive, organised, and diligent
Well-developed computer skills including MS Office Suite skills
High attention to detail and accuracy, methodical, and task oriented
Must be an Australian Citizen for Security Clearances and eligible for NV1 clearance

Additional Information

Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy
Join an inclusive, diverse and values-driven working culture
Great opportunities to progress within our company (grow as we grow)

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.

Quick Apply

Refine Your Search

nv1 security clearance jobs in sydney, nsw

Casual Customer Service Agent

M365 Specialist

Associate to Senior Associate, Construction, Projects & Infrastructure

Senior Automation Tester

ServiceNow ITOM Consultant

Senior Presales Solutions Engineer

Business Development Manager

Senior Site Supervisor - Sydney

Lead AD Architect

Senior DevOps Engineer

Substation Design Engineer

Senior Endpoint Management Engineer

Cloud Architect

Project Accountant

Principal Engineer – Mission Integration

Senior M365 Specialist

Tech Assurance Manager - Lead

Data Center Critical Facilities Engineer (HVAC/Mechanical)

ICT Principal Engineer - Data Centre Lead

Legal Counsel - Planning, Property & Environment

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