Delivery Lead
Your new team:
The Core Platform Services Delivery team sits within Auto & General's Technology division, driving the agile delivery of technology solutions that power our insurance products and operations. We're a collaborative, high-performing team focused on seamless execution, continuous improvement, and enabling the business to move fast without compromising quality. Our work is central to A&G's ambition to be Australia's best insurer — and we're looking for a passionate Delivery Lead to help us get there.
The role:
As a Delivery Lead, you'll be at the heart of our technology delivery — championing agile practices, coordinating cross-functional teams, and ensuring we deliver high-quality solutions on time and aligned to business goals. This is a hands-on individual contributor role where your influence, leadership, and delivery expertise will directly shape outcomes across the team.
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Lead end-to-end agile delivery of technology projects, ensuring alignment with business objectives, timelines, and quality standards
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Facilitate agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
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Empower self-organising teams by removing impediments and fostering a high-performance, collaborative culture
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Engage with stakeholders across business units, IT teams, and external partners to understand priorities and manage expectations
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Identify, assess, and mitigate delivery risks and dependencies, escalating where appropriate
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Define, track, and report on delivery metrics and KPIs to senior management and stakeholders
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Drive continuous improvement initiatives using feedback loops, retrospectives, and data-driven insights
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Support APRA compliance obligations, contributing to risk management frameworks, policies, and reporting
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Assist with APRA audits and examinations, operating within A&G's Code of Conduct at all times
What experience you'll bring:
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Proven experience as a Delivery Lead within an agile environment
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Experience in the insurance or financial services industry (highly regarded)
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Strong working knowledge of agile methodologies including Scrum and Kanban
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Demonstrated ability to lead agile transformation initiatives and embed agile ways of working
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Solid understanding of the Software Development Lifecycle (SDLC), DevOps practices, and release management
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Excellent stakeholder management, communication, and leadership skills with the ability to influence across all levels
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Experience working in APRA-regulated environments or similar compliance-focused settings (advantageous)
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Relevant certifications such as PMP, CSM, or equivalent (preferred)
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Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
Location:
Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
The benefits of working at A&G
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Be rewarded — we recognise high performance and reward our people for their hard work through bonuses and other perks.
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Work flexibility — with options to work from home up to two days per week after probation.
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Options for leave — life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
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Grow with us — we've got learning and professional development opportunities to suit everyone.
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Give back — our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
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Take care of yourself — your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
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Celebrate the wins — we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
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Save money — as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
- A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
Internal Applicants: Please ensure your manager or team leader is aware of your application. If this sounds like your next challenge, click on the APPLY NOW button and submit your application.
We are accepting referrals for this position. If you know someone who has the right skills & experience, please encourage them to apply and advise our recruitment team.
