JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world!
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
What this opportunity involves:
As a Facilities Manager at JLL, you'll serve as the primary representative on site, taking responsibility for the day-to-day management of key Western Australia assets and their associated plant and equipment. Your role centers on ensuring that maintenance activities and service deliveries occur seamlessly with minimal disruption to tenants while safeguarding the health, safety, and security of all building occupants and visitors. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this position is integral to that mission. You'll drive operational excellence across your portfolio, maintain the highest standards of property presentation, and champion tenant retention strategies that strengthen relationships and enhance satisfaction. What sets JLL apart is our culture of collaboration, locally and across the globe, and as a Facilities Manager, you'll embody this through your partnerships with property managers, contractors, and stakeholders. This role demands a proactive, solutions-focused individual who can balance strategic oversight with hands-on problem-solving, ensuring compliance with all legislative requirements while delivering exceptional service that reflects positively in client feedback. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this role offers the chance to make a tangible impact on the performance and presentation of premier commercial assets.
Key Responsibilities include:
Oversee the management and maintenance of building services including fire systems, electrical systems, HVAC, lifts, access control, and building intelligence systems to ensure optimal performance and minimal tenant disruption
Serve as the key liaison between tenants, property managers, and the Head of Engineering and Operations Services, maintaining strong relationships and promptly communicating incidents, events, or issues that may impact building occupants
Review and manage property data including energy, water, and waste consumption regularly, establishing standard documentation procedures and identifying opportunities for operational improvements and sustainability initiatives
Procure and tender contractors for planned preventative maintenance contracts and various capital projects, ensuring competitive pricing and quality service delivery while maintaining compliance with procurement policies
Conduct regular inspections of common areas, building exteriors, foyers, carparks, fire stairs, and passageways to identify defects, safety hazards, or cleanliness issues, arranging timely rectification and maintaining presentation standards
Maintain comprehensive building documentation including logbooks, contractor induction manuals, risk and compliance registers, and ensure all procedures are implemented and knowledge of operational systems is current across the team
Implement and monitor security services, oversee cleaning contractor performance through spot checks, and ensure adequate toiletry supplies and cleanliness standards are maintained throughout the property
Program and adjust building systems including time clocks for public holidays, access card permissions, and afterhours air conditioning scheduling to optimize tenant comfort and operational efficiency
Ensure all contractors receive up-to-date site inductions and training, verify permits where applicable, and maintain strict adherence to building rules and safety protocols during all maintenance and construction activities
Sounds like you? This is what we're looking for:
Demonstrated experience in facilities management with a focus on managing multi-story commercial properties and their complex building systems including fire protection, electrical, HVAC, and building automation systems
Proven track record in contractor management including procurement, tendering, performance monitoring, and ensuring compliance with contractual obligations and service level agreements
Strong knowledge of health, safety, and environmental legislation at national, state, and local levels, with the ability to implement and maintain compliance across all operational activities
Exceptional interpersonal and communication skills with the ability to build and maintain relationships with tenants, clients, contractors, and internal stakeholders at all levels
Demonstrated ability to assess and manage risks associated with building operations, implement control measures, and respond effectively to emergency situations on a 24/7 basis
Computer literacy with proficiency in facilities management systems, building automation platforms, Microsoft Office suite, and the ability to learn new technologies as required
Strong organizational skills with the ability to prioritize competing demands, manage multiple assets simultaneously, and maintain accurate documentation and reporting
Relevant tertiary qualifications in facilities management, property services, engineering, or a related discipline (preferred)
A proactive, achievement-oriented approach with a practical "can do" attitude, flexibility, and a commitment to being a collaborative team player who kicks goals for clients
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number REQ530340
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
