In-Demand Developer Jobs in Canberra, Act

Junior Genesys Cloud CX Architect
Unisys —Canberra ACT
- Full-time
- Management
- Customer service
- Communication skills
10h
ServiceNow Developer
Accenture —Canberra ACT
- Full-time
- Scripting
- Agile
- Communication skills
Senior Software Engineer
Leidos —Canberra ACT
- Full-time
- Computer Science
- Bachelor's degree
- No degree
- Annual leave
Senior Cloud Engineer: National Security & Defence, Professional Services
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Fundraising Systems Consultant
Blackbaud —Canberra ACT
- Full-time
- CRM software
- AI
- Leadership
7d
Lead Application Developer
Fujitsu —Barton ACT
- Azure
- Management
- DevOps
Senior Systems Engineering Consultant
Nova Group —Canberra ACT
- Full-time
- Engineering
- Communication skills
- Health insurance
- Parental leave
Sr Developer
Accenture —Canberra ACT
- Full-time
- Azure
- Management
- Software troubleshooting
- On-the-job training
- Parental leave
Junior DevOps Engineer- AU Citizen with Security clearance
Accenture —Canberra ACT
- Full-time
- Azure
- Bachelor's degree
23h
Lead Cloud Migration Architect
Unisys —Canberra ACT
- Azure
- AWS
- AI
AWS Cloud Native Developer
Accenture —Canberra ACT
- Full-time
- DevOps
- AWS
- Scripting
Enterprise Architect (Lead Cloud Applications Migration Architect)
Unisys —Canberra ACT
- Azure
- AWS
- Presentation skills
9d
Senior Software Engineer - 9 months
Leidos —Canberra ACT
- Full-time
- Leadership
- Communication skills
- Annual leave
Principal Java/Bespoke Software Engineer
Aayush Tech Pty Ltd —Canberra ACT
- Up to $130 an hour
- Contract
- Oracle
- AWS
- APIs
Quick Apply
PAM Senior Developer (Delinea)
Accenture —Canberra ACT
- Full-time
- Management
- APIs
- On-the-job training
- Parental leave
AWS Cloud Engineer
Accenture —Canberra ACT
- Full-time
- Computer Science
- AWS
- Education
Senior Product Data Engineer
Gridsight —Canberra ACT
- Full-time
- Hybrid work
- AWS
Quick Apply
Principal Cloud Architect - Federal Government
Verizon —Lyneham ACT
- Azure
- Computer Science
- SQL
- Work from home
AWS DevOps Engineer
Accenture —Canberra ACT
- Full-time
- Software troubleshooting
- DevOps
- AWS
Site Reliability Engineer II, APAC
Jamf —Canberra ACT
- On call
- Remote
- Writing skills
- AWS
- AI
3d

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developer jobs near canberra, act

Junior Genesys Cloud CX Architect

Unisys -
Canberra ACT

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Job Details

Full-time
10 hours ago

Qualifications

Management
Incident management
Customer service
Communication skills

Full Job Description

What success looks like in this role:

We're looking for a Junior Genesys Cloud CX Architect to support mission-critical contact centre services, providing Level 1 and 2 support across Genesys Cloud CX, telephony, call routing, IVRs, user administration, and platform enhancements. Working alongside senior engineers, you'll resolve incidents, support upgrades and changes, maintain service performance, and contribute to the ongoing improvement of critical customer environments

Providing Level 1 and 2 support for Genesys Cloud CX users and services.
Troubleshooting issues across agents, queues, call routing, telephony, user access, and reporting.
Monitoring incidents, alerts, and service requests to ensure timely resolution.
Managing user administration, licensing, permissions, and contact centre configuration.
Supporting platform upgrades, enhancements, testing, and software deployments.
Assisting with IVR and Architect flow maintenance under senior guidance.
Contributing to incident investigations, root cause analysis, and service improvements.
Maintaining technical documentation, procedures, and knowledge articles.
Collaborating with internal teams, stakeholders, vendors, and support partners.
Participating in on-call and after-hours support when required.

You will be successful in this role if you have:

Basic knowledge of Genesys Cloud CX or contact centre technologies.
Understanding of contact centre operations and customer service environments.
Familiarity with telephony, call routing, and queue management concepts.
Experience with incident and service request management.
Strong troubleshooting and problem-solving skills.
Ability to follow documented procedures and technical guidance.
Strong communication and stakeholder engagement skills.
A genuine desire to learn cloud, telephony, and contact centre technologies.

If you're looking to take the next step in your technology career and grow your expertise in Genesys Cloud and contact centre solutions, we'd love to hear from you.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

developer jobs in canberra, act

Junior Genesys Cloud CX Architect

ServiceNow Developer

Senior Software Engineer

Senior Cloud Engineer: National Security & Defence, Professional Services

Fundraising Systems Consultant

Lead Application Developer

Senior Systems Engineering Consultant

Sr Developer

Junior DevOps Engineer- AU Citizen with Security clearance

Lead Cloud Migration Architect

AWS Cloud Native Developer

Enterprise Architect (Lead Cloud Applications Migration Architect)

Senior Software Engineer - 9 months

Principal Java/Bespoke Software Engineer

PAM Senior Developer (Delinea)

AWS Cloud Engineer

Senior Product Data Engineer

Principal Cloud Architect - Federal Government

AWS DevOps Engineer

Site Reliability Engineer II, APAC

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