In-Demand Outbound customer service representative Jobs in Parramatta, Nsw

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- Full-time
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- Business development
Quick Apply
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Senior Business Development Representative

ShipBob, Inc. -
Sydney NSW

Quick Apply

Job Details

Full-time

Qualifications

Cold calling
Sales
Logistics
Research
Business development
Communication skills

Full Job Description

As a member of the ShipBob Team, you will...

Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location: This is a hybrid position which requires you to work from the Sydney office 2–3 days per week.

Role Description:

Our Senior Business Development Representatives (BDRs) develop logistical solutions for small to medium-sized businesses using the full suite of ShipBob's services. A Senior BDR's primary responsibility is to evaluate each merchant's unique business needs and collaborate with ShipBob's Account Executives to close deals with merchants that have not previously worked with us. Our representatives achieve quota by meeting expected metrics for outbound touches and demos set for their respective Account Executives. This role reports to Vice President, General Manager – Australia.

What you'll do:

Guide new business by identifying, researching, and qualifying new opportunities weekly.
Prospect a pipeline via high volume of outbound cold calls, emails, and social selling.
Represent ShipBob at Trade Shows, Partner and ShipBob led events.
Identify client needs through assessing their current fulfilment methods and use discretionary judgment to determine if they are a fit for our business model.
Make recommendations to management from merchants who do not "fit the box".
Schedule demos with potential merchants and Account Executives.
Achieve daily activity requirements through outbound merchant contact and accurately track merchant interactions and information in the designated tracking system.
Report to designated manager/team lead to strategize more effective prospecting methods.
Consistently exceed monthly and annual quota.
Additional duties and responsibilities as necessary.

What you'll bring to the table:

2 years of sales experience, as Business Development or Sales Development Representative is preferred.
Proven track record of consistently hitting and exceeding quota expectation.
Experience selling over the phone and smart calling various types of businesses or merchants.
Excellent communication skills
Logistics experience is preferred
Demonstrate a high degree of diligence and accountability.
Comfortable in a achievement-oriented environment, with evidence of personal ambition.
Relentless persistence in the face of daily rejection and delays from potential merchants.
An aptitude for research and understanding data.

Perks & Benefits:

Health and Wellness Benefits Stipend
WFH Phone/Internet Stipend
See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

#LI-SS1

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

Building the world's leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob's environment isn't the right fit for everyone, and that's okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.

We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

Quick Apply

Refine Your Search

outbound customer service representative jobs in parramatta, nsw

Senior Business Development Representative

Demand Generation Sales Leader, Growth team

Customer Service Representative (CSR) - North Shore Chatswood

Inside Sales Representative

Commercial Account Executive

Outbound Business Development Representative - ANZ

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