In-Demand Level 1 it support engineer Jobs in Parramatta, Nsw

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Data Center IT Operations Technician, Data Center Operations

Amazon Corporate Services Pty Ltd -
Sydney NSW

Apply Now

Job Details

Full-time
11 days ago

Qualifications

Data centre experience
Computer Science
Senior Secondary Certificate of Education
AWS
Driver Licence
Network protocols
Diploma
Associate degree
Information Technology

Full Job Description

DESCRIPTION

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Data Center Technicians with a passion for technology to help us expand our data centers to the next level. At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.

You will work on installing and troubleshooting the infrastructure that supports the AWS cloud. You will also be responsible to work with logistics and other teams to maintain daily operations. There is never a dull moment as each day presents itself with different challenges.

Data Center Operations designs, installs & maintains the world’s largest Computing Infrastructure. This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of cloud technology in the region.

Roles available across locations in Sydney, NSW.

Key job responsibilities

Escalation point and technical troubleshooter for all Systems and problems
Deep diving into Linux server issues
Remediation of physical layer outages, both Systems & Network
Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events
Shift work (4 days on and 4 days off including night shifts on rotational basis)
Install & configure racks of hosts in line with internal SLAs
Triage & resolve trouble tickets for all devices in your region
Physical replacement of server and network device parts
Ensure correct rotation of parts & spares
Enforcing Amazons Security Best Practices
Interact with third party vendors & contractors
Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs
Participate in and deliver on a number of high impact small to mid-scale projects
This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
Candidates must possess a valid driver’s license and their own vehicle to travel between sites

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

1+ years of computer hardware troubleshooting and repair experience
High school or equivalent diploma
Valid and active driver's license
Able to cover 24/7 shift rotation

PREFERRED QUALIFICATIONS

Knowledge of network design, protocols and Layer 1/2 troubleshooting
Associate's degree in information technology or computer science
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Basic understanding of Linux/Unix
Experience managing work and priorities through a ticketing system

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

level 1 it support engineer jobs in parramatta, nsw

Data Center IT Operations Technician, Data Center Operations

Network Engineer

Software Development Engineer, AWS Networks

Infrastructure Support Engineer, IREO

CFD Engineer, Mechanical DE

Senior Network Engineer

Senior Full Stack Engineer - Hybrid

Network Development Engineer, Border Fabric

Engineering Manager - Hybrid

Technical Engagement Specialist

Level 3 Service Desk Engineer

Staff Engineer

Account Executive - Public Sector

EY-Parthenon - Senior Consultant - ROAM Transaction Support

Senior Engineering Manager

Director of Engineering | Site Reliability Engineering

Lead Product Owner - Remote

Field Engineer Sydney

Delivery and Change Coordinator

Manager, Technical Services

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