In-Demand Servicenow technology Jobs in North Melbourne, Vic

Service Desk Analyst
Parliament of Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
17h
Radio Services - Product Specialist
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Management
- Product management
- Agile
22h
Cloud R Analyst
Epicor —Melbourne VIC
- Weekend availability
- Azure
- Management
- Computer Science
14d
SAP Security/ GRC Analyst
Tata Consultancy Services —Melbourne VIC
- Management
- No degree
ServiceNow ITOM
Infosys —Melbourne VIC
- $150,742 - $171,215 a year
- Azure
- DevOps
- AWS
- Health insurance
- Parental leave
ServiceNow & AIOps Delivery Lead
Tata Consultancy Services —Melbourne VIC
- Management
6d
ServiceNow ITOM Consultant
Accenture —Melbourne VIC
- Full-time
- Serving
- Azure
- AWS
- Parental leave
Radio Services - Product Specialist
Victoria Police —Melbourne City Centre VIC
- $116,413 - $140,849 a year
- Full-time
- Management
- Product management
- Agile
21h
Service Configuration Management (SCM) Consultant
Accenture —Melbourne VIC
- Full-time
- Parental leave
7d
Deskside Services Regional Manager
Epiq Systems, Inc. —Melbourne VIC
- Full-time
- Azure
- Computer Science
- Office
Support Analyst
Department of Education —Melbourne City Centre VIC
- Full-time
- Azure
- Management
- SQL
21h
Service Performance & Reporting Consultant
Accenture —Melbourne VIC
- Full-time
- Management
- Parental leave
7d
Technical Consultant (Enterprise Platforms)
Toll Group —Melbourne VIC
- Full-time
- Salesforce
- Agile
- AI
- Parental leave
Lead Cloud Solutions Consultant
Concentrix —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- AWS
- Financial services
ServiceNow Architect (AU Citizen with Security Clearance)
Accenture —Melbourne VIC
- Full-time
- Communication skills
- On-the-job training
7d
Change Release and SVT Manager
Leidos —Melbourne VIC
- Full-time
- Communication skills
- Annual leave
Senior Procurement Advisor
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Systems Engineer
Coles Group —Hawthorn East VIC
- Full-time
- Administrative experience
- Scripting
- APIs
- Free parking
- Employee stock purchase plan
11d
SAP Functional Consultant
Tata Consultancy Services —Melbourne VIC
Customer Success Executive
ServiceNow —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Master's degree
- Bachelor's degree
Quick Apply

I want to receive the latest job alert for servicenow technology in north melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

servicenow technology jobs near north melbourne, vic

Regional Manager jobs in Melbourne VIC

Management Consultant jobs in Melbourne VIC

Senior Advisor jobs in Melbourne VIC

Product Specialist jobs in Melbourne VIC

Customer Success Manager jobs in Melbourne VIC

Software Architect jobs in Melbourne VIC

Technical Consultant jobs in Melbourne VIC

Security Analyst jobs in Melbourne VIC

Delivery Manager jobs in Melbourne VIC

Service Desk Analyst jobs in Sydney Nsw

Service Desk Analyst jobs in Botany Nsw

Food Service Assistance jobs in Ipswich Qld

Data Analyst No Experience jobs in Melbourne Vic

Service Desk Analyst jobs in Melbourne Vic

Customer Service Part Time jobs in Donnybrook Vic

Travel Consultant jobs in Perth Wa

Recruitment Consultant jobs in West Lakes Sa

Cloud Consultant jobs in Bondi Junction Nsw

Remote Cloud Azure jobs in Brisbane Qld

Support Analyst jobs in Melbourne Vic

Service Desk Analyst

Parliament of Victoria -
Melbourne City Centre VIC

Apply Now

Job Details

Full-time
$81,496 - $90,227 a year
17 hours ago

Qualifications

Microsoft Outlook
SharePoint
ServiceNow
Cybersecurity
Communication skills
Intune
Mobile devices

Full Job Description

Service Desk Analyst - Workplace Technology (IT)

Deliver meaningful ICT support to Members of Parliament and Parliamentary Staff
Grade 3.1, $81,496 - $90,227 + %12 superannuation
Hybrid Work (3 days office, up to 2 days remote, aligned with Parliament requirements

The Department of Parliamentary Services

The Department of Parliamentary Services (DPS) provides infrastructure, technology, facilities, and support services to Members of Parliament and parliamentary departments. We work closely with our partners to support the effective operation of Parliament, enabling parliamentary sittings, committee hearings, public access, broadcasting, and internal media and audiovisual services.

We are seeking a customer-focused and technically capable Service Desk Analyst to join our Workplace Technology team. In this role, you'll provide Level 1 and Level 2 ICT support to Members of Parliament, Electorate Officers and Parliamentary Officers, ensuring they have reliable access to the technology and systems that support the work of Parliament every day

About the role

As a Service Desk Analyst, you'll be part of a collaborative IT team delivering responsive and professional support across a diverse technology environment. You'll troubleshoot technical issues, administer workplace technologies, support cybersecurity outcomes, and contribute to continuous improvement across our service. Key responsibilities include:

Providing Level 1 and Level 2 ICT support and incident resolution.
Supporting Microsoft 365, Teams, SharePoint, OneDrive and Outlook
Managing Windows devices, mobile devices and endpoint technologies and supporting meeting rooms, audio-visual and video conferencing solutions.
Administering Microsoft Entra ID, MFA and user access management.
Utilising ServiceNow and ITIL-aligned processes to manage incidents and requests.
Support software licensing, asset management, and technology deployments.
Assisting with onboarding, offboarding, office moves and electorate office transitions

About you

You are a customer-focused IT professional who enjoys solving problems and delivering exceptional service. You're adaptable, work well under pressure, and can communicate technical information clearly to users with varying levels of technical expertise.

To be successful in this role, you will bring:

Experience providing Level 1 and Level 2 ICT support in a service-oriented environment.
Strong knowledge of Microsoft 365 technologies and Windows operating systems.
Experience with Microsoft Intune, Entra ID and modern device management practices.
Knowledge of service management processes and tools, ideally ServiceNow.
Strong communication and stakeholder engagement skills.
Experience supporting collaboration tools, mobile devices, telephony and audio-visual technologies.
An understanding of cybersecurity principles and best practices.
The ability to manage competing priorities while maintaining high service standards.

The Recruitment Process

Application: Submit your CV and a brief cover letter outlining your suitability.

Initial Screening: A 15-minute introductory phone call with our HR team.

Panel Interview: A face-to-face panel interview with key team members.

Final Checks: National Police Check and professional reference checks.

Applications close on Monday, 7 September 2026 at 11:59pm, and applicants may be contacted before the advertisement closes.

Why work for us?

We offer a unique workplace that sits at the heart of Victorian democracy. You will work in a historic precinct with modern technology, contributing to an institution that values integrity, professional growth, and a supportive team culture.

Accessibility

If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact Parliament's Recruitment Team via email [email protected]

Privacy Collection Notice

The Parliament of Victoria and the parliamentary departments are committed to protecting your privacy. Personal information is handled in accordance with the Privacy and Data Protection Act 2014 (Vic) (PDP Act) and other relevant legislation.

This privacy collection notice applies to our recruitment activities. It explains what information is collected when you apply for employment with a parliamentary department. It may be updated from time to time.

Child Safe Standards

The parliamentary departments are committed to upholding the Victorian Child Safe Standards and the protections afforded to children in the Child Wellbeing and Safety Act 2005. We are committed to the cultural safety of Aboriginal children, the cultural safety of children from culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability.

Apply Now

Refine Your Search

servicenow technology jobs in north melbourne, vic

Service Desk Analyst

Radio Services - Product Specialist

Cloud R Analyst

SAP Security/ GRC Analyst

ServiceNow ITOM

ServiceNow & AIOps Delivery Lead

ServiceNow ITOM Consultant

Radio Services - Product Specialist

Service Configuration Management (SCM) Consultant

Deskside Services Regional Manager

Support Analyst

Service Performance & Reporting Consultant

Technical Consultant (Enterprise Platforms)

Lead Cloud Solutions Consultant

ServiceNow Architect (AU Citizen with Security Clearance)

Change Release and SVT Manager

Senior Procurement Advisor

Systems Engineer

SAP Functional Consultant

Customer Success Executive

I want to receive the latest job alert for servicenow technology in north melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected