In-Demand It support Jobs in Maroubra, Nsw

Technical Support Officer
Department of Customer Service —Sydney NSW
- $99,938 - $113,579 a year
- Full-time
- Hybrid work
- Communication skills
11d
Graduate Infrastructure Support Engineer
Content Guru —Sydney NSW
- Weekend availability
- Computer science
- Computer Science
- Analysis skills
Quick Apply
Service Desk Support Coordinator - Systems
Interactive —St Leonards NSW
- Full-time
- Customer service
Quick Apply
7d
Hiring L1/L Desktop Support Engineer for Sydney-Must be Australian citizen
Swift Computers Pty Ltd —Sydney NSW
- $30 - $35 an hour
- Temporary
- Azure
- Microsoft Office
- AWS
Quick Apply
2d
Desktop Support Engineer
Link Group —Sydney NSW
- Contract
- Azure
- Administrative experience
- Communication skills
7d
Technical Support Consultant
ELMO Software Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Parental leave
- Employee assistance program
Quick Apply
11d
IT Operations Technician
Lifebyte Systems —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Macquarie Park NSW
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
Technical Support Engineer
Intercom —Sydney NSW
- Full-time
- Hybrid work
- APIs
- Communication skills
- Office experience
- Work from home
ICT Test Engineer
Adactin Group —Harris Park NSW
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- Analysis skills
Quick Apply
6d
IT Operations Technician
TMGM —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Control Systems Support Engineer
KION Group AG —Belrose NSW
- Full-time
- Engineering
- Communication skills
- Health insurance
- Parental leave
Global Markets IT Application Support Analyst (Temporary)
BNP Paribas —Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Agile
IT Support Specialist
THE ICONIC —Sydney NSW
- Office
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
3d
Senior Cluster iT Specialist
Marriott International, Inc —Sydney NSW
- Full-time
- Hospitality
- Microsoft Outlook
- Management
CRM Systems Administrator
Australian Catholic University —North Sydney NSW
- $105,212 - $113,823 a year
- Full-time
- Hybrid work
- University
6d
Azure Systems Administrator
Smart Communications —Sydney NSW
- Azure
- DevOps
- AWS
- Gym membership
Service Desk Analyst
Capgemini Sogeti —Sydney NSW
- Hybrid work
- Communication skills
Data Center IT Operations Technician, Data Center Operations
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Senior Secondary Certificate of Education
- AWS
7d
NSW Service Desk Coordinator
Pro AV Solutions —Frenchs Forest NSW
- Full-time
- Management
- Administrative experience
- Communication skills
- Employee assistance program
Quick Apply

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it support jobs near maroubra, nsw

Technical Support Officer

Department of Customer Service -
Sydney NSW

Apply Now

Job Details

Full-time
$99,938 - $113,579 a year
11 days ago

Qualifications

Power BI
Technical support
Communication skills

Full Job Description

Department of Customer Service

Reference number

req51988

Occupation

Help Desk/Support Services

Work type

Full-Time

Location

Sydney City

Salary Information

$99,938-$110,271 per annum + Super

Closing date

28 August 2026 at 10:00am

Technical Support Officer

Join SafeWork NSW and help empower data-driven decision making across the organisation.
Clerk 5/6 with a salary range of $102,936 to $113,579 plus super
Ongoing full-time opportunity based in Parramatta, Sydney or Gosford with hybrid and flexible working options available

About us

SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with work health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities.

The Technical Support Officer joins a collaborative team responsible for supporting the organisation's reporting, analytics and information systems. The team provides technical support, system administration, user access management and operational support to ensure staff can effectively access and use data and reporting tools. Working alongside ICT teams, data specialists and vendors, the team plays a key role in maintaining reliable and secure business intelligence services.

About the role:

As a Technical Support Officer, you will provide frontline and second-level support for users experiencing issues with data systems, reporting platforms and associated applications. You will diagnose, troubleshoot and resolve technical incidents and service requests, manage user accounts and access permissions, coordinate system onboarding and equipment set-up, and maintain support documentation and knowledge resources. You will monitor, escalate and track issues to resolution, working closely with ICT teams, system administrators, data specialists and vendors to ensure reliable, secure and efficient service delivery. The role also supports users through guidance, training and advice to maximise the effective use of reporting and information systems.

Key Responsibilities:

Provide timely support and resolution of user enquiries relating to Qlik, Power BI and other data products.
Manage user access and permissions while ensuring compliance with privacy, security and data governance requirements.
Coordinate ICT and BI platform set-ups, monitor system performance and assist in maintaining service continuity.
Develop and maintain user guides, knowledge articles and support documentation.
Deliver training and guidance to users to improve capability and confidence in BI tools.
Identify opportunities to enhance support services through automation, knowledge management and process improvements.
Collaborate with internal and external stakeholders to escalate and resolve technical issues effectively.

To learn more about the role, please

About You:

To be successful in this role, you will bring:

Experience providing technical support in a customer-focused environment.
Knowledge of business intelligence and reporting platforms such as Power BI, Qlik or similar technologies.
Strong problem-solving and troubleshooting skills with the ability to analyse issues and identify practical solutions.
Excellent communication skills and the ability to explain technical concepts in a clear, user-friendly manner.
Experience managing competing priorities and delivering quality outcomes within agreed service levels.
A commitment to continuous improvement and enhancing user experience through innovative solutions.

How to apply:

Click ‘Apply Online’ to access our application portal and submit your application. Your application should include your resume outlining your capabilities and experience relevant to the role and a cover letter that outlines how you have analysed a business process, system issue or service delivery change and used stakeholder input, data or evidence to recommend a practical improvement.

Application closing date: Friday 28 August 2026 (9:59am)

For enquiries relating to the role and recruitment, please contact Sharlene Fouzder at [email protected]

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Sharlene Fouzder at [email protected]

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months.

Apply Now

Refine Your Search

it support jobs in maroubra, nsw

Technical Support Officer

Graduate Infrastructure Support Engineer

Service Desk Support Coordinator - Systems

Hiring L1/L Desktop Support Engineer for Sydney-Must be Australian citizen

Desktop Support Engineer

Technical Support Consultant

IT Operations Technician

IT & Workplace Support Engineers (Multiple Opportunities Available)

Technical Support Engineer

ICT Test Engineer

IT Operations Technician

Control Systems Support Engineer

Global Markets IT Application Support Analyst (Temporary)

IT Support Specialist

Senior Cluster iT Specialist

CRM Systems Administrator

Azure Systems Administrator

Service Desk Analyst

Data Center IT Operations Technician, Data Center Operations

NSW Service Desk Coordinator

I want to receive the latest job alert for it support in maroubra, nsw

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