In-Demand Concierge Jobs in Parramatta, Nsw

Front Office All Rounder | Guest Services
SOFITEL —Sydney NSW
- Weekend availability
- Hospitality
- Guest services
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Concierge Executive
Accor Apartments & Realty —Sydney NSW
- Hospitality
- Customer service
- Communication skills
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Guest Service Agent - The Ultimo Hotel
EVT Group —Haymarket NSW
- Communication skills
- Hotel experience
- Resort
- Parental leave
11d
Social Media Content Creator (Hair & Beauty – Reels Focus) & Front desk host
Inch Hairdressing —Randwick NSW
- $30 - $49 an hour
- Temporary
- In-person
- Editing
Quick Apply
13d
Guest Experience Executive
AccorHotel —Sydney NSW
- Full-time
- Hospitality
- Communication skills
- Hotel experience
- Parental leave
- Employee assistance program
Quick Apply
10d
Guest Service Agent
THE SEBEL —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
9d
Head Concierge
Accor Apartments & Realty —Sydney NSW
- Weekend availability
- Hospitality
- Leadership
Lobby/Client Suites Concierge
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Hospitality
- Management
- Customer service
- Health insurance
- Parental leave
Quick Apply
13d
Hotel Duty Manager/Senior Guest Service
Hotel Mercure St Leonards —Greenwich NSW
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
22h
Valet (Wheels Captain)
Marriott International, Inc —Sydney NSW
- Full-time
- Employee assistance program
Client Suites Supervisor
JLL —Sydney NSW
- Hospitality
- Front desk
- Leadership
- Health insurance
- Parental leave
Lobby/Client Suites Supervisor
JLL —Sydney NSW
- Hospitality
- Customer service
- Organisational skills
- Health insurance
- Parental leave
Concierge
URBIS —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
2d
Guest Service Officer (Overnight)
Four Seasons —Sydney NSW
- Part-time
- Front desk
- Guest services
- Communication skills
Guest Service Agent
TFE Hotels —North Sydney NSW
11d
Porter
Travel + Leisure Co. —Sydney NSW
- Part-time
- Customer service
- Hotel experience
- Resort
Quick Apply
11d
Front Office All Rounder
Accor Apartments & Realty —Sydney NSW
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Lounge 32 Attendant
Four Seasons —Sydney NSW
- Part-time
- Hospitality
- Food service experience
- Communication skills
Guest Service Agent - Harbour Rocks Hotel
EVT Group —The Rocks NSW
- Supervising experience
- Resort
- Office experience
- Parental leave

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Front Office All Rounder | Guest Services

SOFITEL -
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Birthday leave
Parental leave
Employee assistance program

Qualifications

Hospitality
Upselling
Guest services
OPERA
Communication skills
Office experience

Full Job Description

Company Description

Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury

Following an extraordinary transformation, Sofitel Sydney Wentworth has entered a new era of luxury. As Sydney's first international five-star hotel, we blend heritage, elegance and contemporary sophistication to create exceptional experiences for guests from around the world.

As the first and last point of contact for our guests, our Front Office team plays a pivotal role in shaping every stay. From delivering warm welcomes and seamless arrivals to providing personalised service throughout the guest journey, our team creates meaningful moments that reflect the Sofitel spirit.

We are looking for a passionate and service-focused Front Office All Rounder – Guest Services to join our team. In this dynamic role, you'll deliver exceptional guest experiences across all aspects of Front Office operations, ensuring every interaction reflects Sofitel's luxury standards while creating memorable stays and supporting the smooth day-to-day operation of the hotel.

Job Description

Deliver exceptional service from pre-arrival to post-stay, responding to guest requests promptly, courteously, and professionally to ensure a seamless experience throughout
Manage guest accounts accurately using Opera PMS, including billing, cashiering, and reservations, while maintaining strong attention to detail
Act as the communication hub between guests and hotel departments, handling calls, messages, and wake-up requests efficiently and in line with brand standards
Support daily front desk operations including VIP arrivals, group check-ins, courtesy calls, and shift handovers, ensuring all procedures are followed
Promote hotel services and amenities through confident upselling and sound product knowledge to enhance the guest experience and drive revenue
Contribute to guest satisfaction goals, including TrustYou initiatives, and assist with ad hoc tasks as directed by the Front Desk leadership team

Qualifications

Previous Front Office or Guest Services experience in hospitality preferred.
Proficient in Opera PMS (or similar) and reservation systems such as ResDiary or SevenRooms.
Strong communication, attention to detail, and guest service skills.
Ability to multitask, resolve guest issues, upsell services, and manage VIP experiences.
Flexible to work rotating shifts, including weekends, evenings, and public holidays.

Additional Information

Why Join Sofitel Sydney Wentworth?

We value our people and offer:

Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
Career development opportunities within a globally recognised luxury hospitality brand
Ongoing learning and development, working alongside industry leaders
A complimentary hotel stay package to celebrate your work anniversary
Free 24/7 access to our Employee Assistance Program for confidential wellbeing support

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full working rights in Australia are required for this role.

Quick Apply

Refine Your Search

concierge jobs in parramatta, nsw

Front Office All Rounder | Guest Services

Concierge Executive

Guest Services Agent

Guest Service Agent - The Ultimo Hotel

Social Media Content Creator (Hair & Beauty – Reels Focus) & Front desk host

Guest Experience Executive

Guest Service Agent

Head Concierge

Lobby/Client Suites Concierge

Hotel Duty Manager/Senior Guest Service

Valet (Wheels Captain)

Client Suites Supervisor

Lobby/Client Suites Supervisor

Concierge

Guest Service Officer (Overnight)

Guest Service Agent

Porter

Front Office All Rounder

Lounge 32 Attendant

Guest Service Agent - Harbour Rocks Hotel

I want to receive the latest job alert for concierge in parramatta, nsw

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