In-Demand Customer service representative Jobs in Banksmeadow, Nsw

Sales Customer Support Advisor (Entry-Level), Sydney
Tesla —Alexandria NSW
- Weekend availability
- Hospitality
- Sales
- Customer service
Premier Customer Care Representative
FedEx AMEA —Mascot NSW
- Full-time
- Customer service
- No experience needed
- Microsoft Office
Guest Service Agent
InterContinental —Sydney NSW
- Computer skills
- Communication skills
- Hotel experience
- Employee discount
- Gym membership
Guest Service Agent
PARKROYAL Darling Harbour —Sydney NSW
- $34.19 an hour
- Part-time
- In-person
- Office experience
- Employee assistance program
- Employee discount
Quick Apply
5d
Membership Services - Member Events and Experience Coordinator
Venues NSW —Moore Park NSW
- Full-time
- Communication skills
Quick Apply
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Customer Service and Optical Assistant - Newtown
Oscar Wylee —Newtown NSW
- Weekend availability
- Sales
- Communication skills
Quick Apply
11d
Customer Care Representative
Convatec —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
Guest Service Agent - Full Time & Part Time
M GALLERY —Sydney NSW
- Weekend availability
- Customer service
- Hotel experience
Quick Apply
Guest Service Agent
THE SEBEL —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
9d
Part Time Customer Service and Sales Assistant
Beacon Lighting —Camperdown NSW
- Part-time
- Sales
- Customer service
- Communication skills
- Profit sharing
Scaled Customer Success Associate
Hapana —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Quick Apply
9d
Customer Service & Operations Assistant
Dimerco —Sydney NSW
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Client Services Coordinator, Integro
Wiley —Sydney NSW
- Full-time
- CRM software
- Customer service
- Microsoft Office
Guest Service Agent - Harbour Rocks Hotel
EVT Group —The Rocks NSW
- Supervising experience
- Resort
- Office experience
- Parental leave
Customer Service Representative
Globus Medical —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
Member Service Officer - Contact Centre
Unity Bank —Sydney NSW
- Full-time
14d
Customer Service Representative (CSR)
Pipe Perfection - Plumbers & Electricians —Marrickville NSW
- $60,000 - $70,000 a year
- Full-time
- CRM software
- Writing skills
- Communication skills
Quick Apply
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra —Sydney NSW
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Customer Service Representative
Wesco —Sydney NSW
- Urgently hiring
- Management
- Sales
- Customer service
- Employee assistance program
5d

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Sales Customer Support Advisor (Entry-Level), Sydney

Tesla -
Alexandria NSW

Apply Now

Job Details

Internship

Qualifications

Hospitality
Sales
Customer service
Lead generation
Sales pipeline
Communication skills

Full Job Description

What to Expect

Open to Full-Time OR Part-Time (minimum 18 hours per week) employment.

The Sales Customer Support Advisor is an entry-level position designed for people who are new to customer service and looking to build a career in a fast-paced, technology-driven environment. As an Advisor, you will be the first point of contact for customers reaching out to Tesla through our digital and phone channels.

Your main focus will be on handling inbound communications, including phone calls, emails, and SMS messages, and responding to customers clearly, helpfully, and in a way that reflects the Tesla brand. You will not be managing a sales or delivery pipeline at this stage. Instead, this role is about learning the business, developing your communication skills, and supporting the broader Virtual Tesla Advisor team by taking on inbound customer enquiries.

On weekends, you will get hands-on experience by helping with customer-facing tasks such as test drives, delivery handovers, and events. You will not own a sales or delivery pipeline. Instead, you will support the team, learn the role, and build your skills in a fast-paced environment.

This is a great opportunity for someone who is enthusiastic, eager to learn, and passionate about Tesla's mission to build a world of amazing abundance.

What You'll Do

Inbound Phone Support

Answer inbound phone calls from Tesla customers in a friendly, professional, and helpful manner.
Listen carefully to customer enquiries and provide accurate information or direct them to the right team.
Handle a variety of customer questions, including enquiries about Tesla products, orders, and ownership.
Ensure every customer interaction reflects Tesla's values and commitment to a great experience.
Take clear and accurate notes on customer interactions and update systems accordingly.

Email and SMS Response

Respond to inbound customer emails and SMS messages in a timely and professional manner.
Ensure written communication is clear, on-brand, and tailored to the individual customer's question or concern.
Follow up with customers where needed to ensure their enquiry has been fully resolved.
Manage a shared inbox or communication queue, prioritising responses based on urgency and customer needs.
Escalate complex or unresolved enquiries to a senior Virtual Tesla Advisor where appropriate.

Customer-Facing Activities

Help run test drives at the showroom or events, making sure customers feel welcome and safe.
Assist with delivery handovers by preparing vehicles and supporting customers on their delivery day.
Support lead generation at pop-up events and weekend activities by talking to people and collecting contact details.
Work as part of the team to create a positive experience for every customer.

Learning and Development

Complete Tesla's onboarding training to build a solid understanding of our products, services, and systems.
Learn how to use Tesla's internal tools and CRM systems to manage and record customer interactions.
Shadow senior Virtual Tesla Advisors to understand how the broader sales and delivery process works.
Take part in regular team check-ins, coaching sessions, and product knowledge updates.
Actively seek feedback and take steps to continuously improve your performance and skills.

What You'll Bring

You do not need prior experience in sales or the automotive industry. What matters most is your attitude, your willingness to learn, and your ability to connect with people.

Ability to work at least 18 hours across 3 shifts, Monday to Friday and occasional weekends during busier periods
Currently studying or recently finished studies (university, TAFE, or equivalent).
A genuine passion for technology, innovation, and Tesla's mission.
Strong verbal and written communication skills in English, with an ability to adjust your tone based on the customer.
A positive, can-do attitude and the ability to stay composed in a busy environment.
Good attention to detail and the ability to manage multiple tasks at once.
Comfortable working both independently and as part of a collaborative team.
Reliable and punctual, with a strong sense of personal accountability.
Basic computer literacy and a willingness to learn new systems and tools quickly.
Right to work in Australia (including student visa holders with valid work rights).
Previous customer service, retail, or hospitality experience is a plus

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

Refine Your Search

customer service representative jobs in banksmeadow, nsw

Sales Customer Support Advisor (Entry-Level), Sydney

Premier Customer Care Representative

Guest Service Agent

Guest Service Agent

Membership Services - Member Events and Experience Coordinator

Guest Services Agent

Customer Service and Optical Assistant - Newtown

Customer Care Representative

Guest Service Agent - Full Time & Part Time

Guest Service Agent

Part Time Customer Service and Sales Assistant

Scaled Customer Success Associate

Customer Service & Operations Assistant

Client Services Coordinator, Integro

Guest Service Agent - Harbour Rocks Hotel

Customer Service Representative

Member Service Officer - Contact Centre

Customer Service Representative (CSR)

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Customer Service Representative

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