In-Demand Customer service representative Jobs in Strathpine, Qld

Passenger Service Agent
Swissport International AG —Brisbane Airport QLD
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
10h
Branch Member Consultant
HCF —Brisbane QLD
- From $66,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Parental leave
- Pet insurance
6d
Customer Service Agent
Boral —Brisbane QLD
- Full-time
- Customer service
- Communication skills
- Office experience
- Employee assistance program
4d
Customer Service Coordinator
Cement Australia —Pinkenba QLD
- $73,392.86 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Work from home
- Parental leave
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent
TFE Hotels —Brisbane QLD
Member Support Consultant
Goodlife Health Clubs —Brisbane QLD
- First Aid Certification
- Gym membership
Guest Services Agent
Royal on the Park —Brisbane QLD
- Part-time
- Hospitality
- Communication skills
Quick Apply
Member Services Officer
Hostplus —Brisbane QLD
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
Reddy Express Nudgee - Customer Service Representative
Reddy Express - OTR Group —Banyo QLD
- Weekend availability
Guest Service Agent
Grand Chancellor Hotels —Brisbane QLD
- $34.96 - $48.95 an hour
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
Quick Apply
Customer Support Officer
Queensland Government —Brisbane QLD
- Temporary
9h
Reddy Express Deception Bay - Customer Service Representative
Reddy Express - OTR Group —Deception Bay QLD
- Weekend availability
1d
Cargo Customer Service Agent
Menzies Aviation —Brisbane QLD
- Part-time
- Microsoft Office
1d
Guest Service Agent
MERCURE —Brisbane QLD
- Part-time
- Hospitality
- Microsoft Office
- Communication skills
- Employee discount
Quick Apply
8d
Reddy Express Taringa - Customer Service Representative
Reddy Express - OTR Group —St Lucia QLD
- Part-time
13d
Guest Service Agent
Minor Hotels —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
6d
Customer Relations Representative
IDEXX —East Brisbane QLD
- Full-time
- Communication skills
- Parental leave
Customer Service Coordinator
Just-In Time Electrical —Brisbane QLD
- Microsoft Office
- Typing
- Communication skills
Part Time Customer Service & Sales Consultant CARINDALE
Telstra —Carindale QLD
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave

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Passenger Service Agent

Swissport International AG -
Brisbane Airport QLD

Apply Now

Job Details

Permanent | Part-time
10 hours ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

English
Driver Licence
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Passenger Service Agents play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft. Our Passenger Service team is renowned for their helpfulness, extensive knowledge, and courteous demeanor, always treating each passenger with kindness, respect, and a warm smile.

Working as a cohesive unit, we emphasise collaboration while maintaining an unwavering commitment to safety and punctuality. In the dynamic, safety-oriented environment of the airport, our team consistently delivers reliable and efficient services on behalf of the many airlines that depend on Swissport for ground handling services.

Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our passengers at all times.

Your activities

Assist passengers during check-in, boarding and disembarkation.
Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
Resolve passenger complaints and issues efficiently and professionally.
Offer support and answer questions regarding flight schedules, fares, routes and policies.
Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
Assist with luggage drop offs through the check-in process.
Ensure compliance with security procedures and protocols, including screening passengers and luggage.
Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
Provide assistance and support during emergencies, including medical incidents and flight diversions.
Maintain accurate records and documentation for all transactions and customer interactions.
Utilise language skills to assist international passengers and communicate effectively with diverse customers

Your profile

Committed to delivering exceptional and safe service.
Strong interpersonal skills and a team player.
Demonstrates a strong work ethic and a desire for learning and advancement.
Maintains composure under pressure and presents themselves with confidence.
Upholds excellent presentation and grooming standards.
Exhibits organisational and effective time management skills.
Physically capable of handling passenger baggage and operating wheelchairs when required.
Fluent in English (additional languages welcomed).
Confidence in using software and technology – Intermediate skills required.
Australian Citizen/Resident with unlimited work rights.
Possession of a valid Australian driver's license and reliable transportation.
Must be 18 years of age or older.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

customer service representative jobs in strathpine, qld

Passenger Service Agent

Branch Member Consultant

Customer Service Agent

Customer Service Coordinator

Guest Service Agent

Guest Service Agent

Member Support Consultant

Guest Services Agent

Member Services Officer

Reddy Express Nudgee - Customer Service Representative

Guest Service Agent

Customer Support Officer

Reddy Express Deception Bay - Customer Service Representative

Cargo Customer Service Agent

Guest Service Agent

Reddy Express Taringa - Customer Service Representative

Guest Service Agent

Customer Relations Representative

Customer Service Coordinator

Part Time Customer Service & Sales Consultant CARINDALE

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