Associate Engineer, Desktop Virtualisation (Health Manager Level 2)
Build digital solutions that support clinicians and patients across NSW – while enjoying hybrid flexibility, competitive pay, and real career growth.
- Permanent Full Time
- Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
- Attractive salary from $114,251 - $134,809 + 12% Super + 17.5% annual leave loading
Applications Close: 11:59pm, Sunday 28 June 2026
Your work matters at eHealth NSW
As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.
Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW.
Join the Team
As an Associate Engineer – Virtual App/Desktop Delivery Platform (VADP) at eHealth NSW, you will play a key role in managing and supporting our Citrix virtual application and desktop services.
The right person will be the responsible for contributing toward operational management, support, improvement, automation, security, and protection of products associated services in the Citrix Virtual Apps & Desktops (CVAD), Citrix Application Delivery Controller (ADC), Citrix Application Delivery Management (ADM) technology framework. Engaging in the development, planning and implementation of complex systems architecture, technical support / advisory, and the successful build, operation and running of products or platforms are in alignment to relevant technology roadmaps
In this role, you will:
- Contribute toward implementation, maintenance, and support across the virtual app-desktop delivery platforms (Citrix Virtual Apps & Desktops (CVAD), Citrix Application Delivery Controller (ADC), and Citrix Application Delivery Management (ADM)).
- Support project implementations and change management practices for new enhancements and system updates across virtual app-desktop delivery platforms, Active Directory (AD) domain services / group policies and other ICT-based systems.
- Support the implementation of roadmap deliverables in consultation with Principal Engineers and Product Owners to prioritise design trade-offs and assessing risks to ensure delivery aligns to relevant architecture roadmaps, customer needs and organisational strategies.
- Collaborate and contribute to development ceremonies, to refine, breakdown, size, document and implement user stories or tasks sing appropriate methodologies, guiding principles and tools that create clarity and transparency surrounding all deliverables including managing the development of supporting technical and non-technical documentation.
- Contribute toward the delivery and implementation of transformation activities, that align to technology solutions, services, and components roadmaps.
- Carry out technical engineering investigations, that assist with the migration, transformation or implementation of technology solutions, services and components roadmaps.
- Contribute on the development of code and adherence to testing standards, to improve security, functionality, supportability, and efficiency.
- Performs operational and improvement activities to provide assurance surrounding system security, resiliency, stability and availability through reporting and automation, identifying and escalating risks where necessary to support decision making.
- Provide support and expertise in relation to incident management, change request/fulfilment, health check/maintenance, escalations, monitoring, and resiliency testing activities to ensure a consistent high level of System/Service/Product/Platform security, optimization, resiliency, stability, and availability.
- Research emerging trends and technologies, contributing to developing learning materials for their relevant Capability Area Group.
View the Position Description.
About You
We are looking for someone who:
- Demonstrates strong experience in the build and operation of Citrix platforms and virtual app/desktop services within complex environments.
- Brings knowledge of modern ICT delivery and operational practices (DevOps), including methodologies such as Agile.
- Communicates effectively, with strong technical writing skills.
- Shows a proactive, self-driven approach to learning new skills and adopting emerging technologies as requirements evolve.
Why work at eHealth NSW
At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:
- Hybrid and flexible working options to support balance and productivity
- Allocation day off per month in addition to annual leave
- Salary packaging to maximise your take-home pay
- Career development and learning opportunities to help you grow
- Wellbeing initiatives like Fitness Passport to support your physical and mental health
Hear about how our team benefits from working at eHealth.
Learn More About Us
- Find out how we hire at eHealth NSW
- Check out our diversity and inclusion commitment
How to Apply
Submit your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience. While we accept AI use - we want your application to feel genuine and true to you.
For questions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager, Shane Downing and quote REQ670108.
Important information
This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.
