In-Demand Manager | web application security Jobs in Parramatta, Nsw

IT Support Analyst
Hermès Paris —Sydney NSW
- Full-time
- Computer Science
- English
- In-person
11d
ERP Application Support Analyst
Hamilton Island Enterprises —Sydney NSW
- Full-time
- Management
- Computer Science
- ERP systems
- Work from home
1d
Software Engineering Lead (AI-Enabled SDLC, Java/AWS)
EPAM Systems, Inc. —Sydney NSW
- AWS
- AI
- SDLC
Senior Application Developer
Corporate Services —Sydney Western Suburbs NSW
- $129,464 - $142,665 a year
- Full-time
- DevOps
- SQL
- No degree
4d
Software Development Engineer
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Management
- Computer Science
- AWS
14d
Senior Solutions Engineer
Okta —Sydney NSW
- Management
- Computer Science
- Engineering
Senior Manager, Cyber Offensive
Transport For NSW —Macquarie Park NSW
- Full-time
- Communication skills
3d
Technical Team Lead
ELMO Software Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Parental leave
- Employee assistance program
Quick Apply
Senior Network Development Engineer, AWS
Amazon Web Services Australia Pty Ltd - D81 —Sydney NSW
- Full-time
- AWS
- Scripting
Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst
Accenture —Sydney NSW
- Full-time
- CRM software
- DevOps
- AWS
Sr. Amazon Quick Strategist, Amazon Quick Customer Success Team, AWS
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Business development
- AWS
- AI
Principal Account Executive , ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Management
- Sales
- Master's degree
10d
Technical Account Manager - (AU)
Obsidian Security —Sydney NSW
- Google Suite
- Salesforce
- APIs
Quick Apply
Senior .NET Engineer (Blazor)
EPAM Systems, Inc. —Sydney NSW
- Azure
- AWS
Software Development Engineer, Network Lifecycle Management Connectivity Services
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Renewable Energy Commercial Originator, APJC Energy and Water
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Master's degree
- AWS
- Analysis skills
Software Development Engineer III, Internet Edge Services
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- AWS
- Bachelor's degree
5d
Account Executive, Mid Market
DocuSign —Sydney NSW
- Hybrid work
- Sales
- Bachelor's degree
- No degree
Developer
First Australian Company —Chatswood NSW
- Full-time
- Azure
- Management
- DevOps
- Employee assistance program
- Referral program
Quick Apply
Senior Technical Consultant and Care Manager
SWIFT Financial Messaging Services —Sydney NSW
- Weekend availability
- Computer science
- Azure
- Computer Science
12d

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manager | web application security jobs near parramatta, nsw

IT Support Analyst

Hermès Paris -
Sydney NSW

Apply Now

Job Details

Full-time
11 days ago

Qualifications

ITIL Foundation
ITIL Certification
Computer Science
English
ITIL
Diploma
Communication skills
Help desk
Information Technology

Full Job Description

The Opportunity:

As the IT Support Analyst, you will be the trusted point of contact for all Hermès Australia Service Desk interactions, ensuring a smooth and responsive experience for end users. From managing incidents and service requests, to setting up and supporting store and corporate hardware, you will play a key role in enabling daily operations across the Hermès Australia business. Based in our Head Office, this is a fully on-site position requiring in-person attendance five days per week.

Key Responsibilities:

Provide day-to-day support for the Hermes Australia IT infrastructure under the direction of the IT Manager.
Act as the primary IT service desk contact for end users via phone, email, walk-up, and web portal, delivering timely and high-quality customer support.
Manage incidents end-to-end, including logging, categorization, prioritization, and escalation, ensuring prompt resolution in line with service level expectations.
Fulfill IT service requests, including procurement, provisioning, and installation of hardware and software.
Perform site setup and provide ongoing support for IT environments, including end-user devices, retail systems, and iOS devices.
Administer user accounts and access (moves, adds, changes, deletes), including backup management and file restoration.
Troubleshoot and resolve hardware and software issues; escalate complex problems and coordinate with external vendors where required.
Support users with business-critical systems, including Cegid and other internal retail or enterprise applications.
Maintain accurate IT asset lifecycle management, including tracking, allocation, and decommissioning of equipment.
Conduct regular IT asset inventory audits and ensure accurate tracking of asset movement (onboarding/offboarding).
Collaborate with the Singapore IT team to align on standards, share knowledge, and support regional initiatives.
Develop and maintain IT documentation, including standard operating procedures and knowledge base articles.
Evaluate and recommend hardware and software solutions to meet business and operational needs.
Ensure adherence to IT policies, security standards, and best practices across all supported environments.

About You:

1–2 years experience in an IT Service Desk or End User Support role, with a strong focus on customer service and issue resolution.
Degree or diploma in Computer Science, Information Technology, Engineering, or a related field.
ITIL Foundation certification (or working knowledge of ITIL practices) preferred.
Hands-on experience supporting Apple iOS devices and mobile environments.
Strong customer-service mindset with excellent communication and interpersonal skills; able to engage effectively with both technical and non-technical users.
Highly detail-oriented with strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
Proven ability to work collaboratively within a team while also being self-motivated and proactive.
Experience supporting retail or customer-facing environments is highly desirable.
Flexible and willing to travel as required to support business operations.

Eligibility:

To be an eligible candidate for this position, we kindly ask that you have full working rights within Australia.

Our Commitment:

Family is at the heart of Hermès. At Hermès Australia, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès Australia we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves.
At Hermès, we are proud to be an equal opportunity workplace. It is the policy of Hermès that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, colour, religion, sex, age, nationality, disability, or any other basis prohibited by applicable law.

Apply Now

Refine Your Search

manager | web application security jobs in parramatta, nsw

IT Support Analyst

ERP Application Support Analyst

Software Engineering Lead (AI-Enabled SDLC, Java/AWS)

Senior Application Developer

Software Development Engineer

Senior Solutions Engineer

Senior Manager, Cyber Offensive

Technical Team Lead

Senior Network Development Engineer, AWS

Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst

Sr. Amazon Quick Strategist, Amazon Quick Customer Success Team, AWS

Principal Account Executive , ANZ Public Sector

Technical Account Manager - (AU)

Senior .NET Engineer (Blazor)

Software Development Engineer, Network Lifecycle Management Connectivity Services

Renewable Energy Commercial Originator, APJC Energy and Water

Software Development Engineer III, Internet Edge Services

Account Executive, Mid Market

Developer

Senior Technical Consultant and Care Manager

I want to receive the latest job alert for manager | web application security in parramatta, nsw

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