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Presales Solutions Engineer

SafetyCulture -
Sydney NSW

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Job Details

Permanent | Full-time

Benefits

Onsite gym
Parental leave
Employee assistance program

Qualifications

SSO
Power BI
Enterprise software
Tableau
APIs
Financial services
Solution architecture
SaaS
AI
Pre-sales
Identity & access management

Full Job Description

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

The Role

Technical Architects are the technical heartbeat of the APAC go-to-market team. This role exists to help SafetyCulture win larger deals, close faster, and set our most strategic enterprise customers up for long-term success.

You'll partner closely with Account Executives on complex, high-value opportunities, designing solutions across integrations, identity, and data that embed SafetyCulture deeply into enterprise ecosystems. You'll also play a key role in enabling agencies and implementation partners to deliver better outcomes for customers.

This is a purely strategic pre-sales role. You won't be doing standard demos, technical support, or post-sales delivery. That's what our Customer Success Engineer team is for. What you will be doing is the complex, high-stakes technical work that gets the biggest deals across the line.

How will you spend your time?

Lead structured technical discovery on strategic opportunities, uncovering the business impact behind requirements and translating customer pain into targeted SafetyCulture capabilities
Partner with Account Executives from early in the sales cycle to shape deal strategy and map the customer's technology landscape
Design scalable, secure solution architectures across identity and access management (SSO, SCIM), system integrations (APIs, ERP, middleware), and data architecture
Build custom integration prototypes and proof-of-concept demos that turn complex technical requirements into compelling proof of SafetyCulture's fit
Proactively surface and mitigate technical blockers, integration risks, and security considerations before they become deal-breakers
Own a clean handoff to post-sales teams, transferring validated solution context so Customer Success Engineers can hit the ground running
Build trusted relationships with senior IT leaders and technical decision-makers at enterprise prospects
Work closely with implementation partners and agencies to extend SafetyCulture's technical reach
Feed customer insight back to Product and Engineering, and contribute to reusable team assets like playbooks, integration demos, and AI-powered tooling

About you

Proven experience in a pre-sales, solutions engineering, or technical architect role within a SaaS or enterprise software environment
Practical knowledge of enterprise integration patterns including APIs, webhooks, and middleware platforms (e.g. Workato, MuleSoft, Boomi), able to design and demo solutions, not just describe them
Working understanding of enterprise identity standards including SSO (SAML, OAuth 2.0) and SCIM provisioning
Ability to map data flows and design information architecture, with familiarity across BI tools such as Snowflake, Power BI, or Tableau
Equally comfortable in a deep engineering conversation and a C-suite room, can read the room, hold their own under pressure, and know when to say no
Knows when to go deep and when to go wide, gets to a minimum viable solution that moves a deal forward rather than getting lost in technical perfection
Self-directed and energised by ambiguity, identifies what needs doing and goes after it without waiting for a detailed brief
Actively uses AI tools to build prototypes, draft documentation, respond to RFPs, and find efficiencies, and brings a builder's mindset, not just a user's
Experience in regulated verticals like financial services, healthcare, or insurance is a plus, but not essential

Success looks like

After 6-12 months, a successful Technical Architect will have:

Materially contributed to APAC enterprise win rate, with deals involving TA involvement closing at a higher rate
Reduced average opportunity length by de-risking technical blockers early
Increased average deal size by identifying and positioning enterprise-scale solutions beyond the initial use case
Built a reputation as a trusted technical partner, with IT leaders requesting your involvement
Shipped at least one reusable team asset that has measurably increased the APAC TA team's capacity or quality

What you need to know

3 days per week in our Sydney city centre office is a firm requirement
Up to 25% travel to customer sites across the APAC region
Occasional flexibility needed for global team collaboration across APAC, EMEA, and AMER time zones

More than a job

Equity with high growth potential, and a competitive salary
Flexible working arrangements
Access to professional and personal training and development opportunities
Hackathons, Workshops, Lunch & Learns
In-house Culinary Crew serving up daily breakfast, lunch and snacks
Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
Quarterly celebrations and team events
On-site gym, table tennis, board games, books library, and pet-friendly offices

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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