In-Demand Computer technician Jobs in Brisbane Qld

Customer Service & Operations Administrator (Mandarin Speaking)
PTC Phone Tech & Comm —Crestmead QLD
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
Quick Apply
Service Advisor
Volvo Group —Pinkenba QLD
- $80,000 - $90,000 a year
- Overtime
- Customer service
- Microsoft Office
- Organisational skills
- Parental leave
- Employee assistance program
Field Service Representative
Metrea Management LLC —Brisbane QLD
- Contract
- Schematics
- Master's degree
- Education
Quick Apply
Field Service Engineer
Metrea Management LLC —Brisbane QLD
- Contract
- Schematics
- Master's degree
- Education
Quick Apply
Body Repair Assembly Technician, Eagle Farm
Tesla —Eagle Farm QLD
- Full-time
- Mechanic experience
- Assembly
- Computer skills
Refrigeration Service Technician
Woolworths Group —Eight Mile Plains QLD
- Overtime
- Hybrid work
dentist
Brisbane Smiles —Toowong QLD
- Full-time
- Laboratory
OHT/HYGIENIST
Brisbane Smiles —Toowong QLD
- Laboratory
Service Advisor | Mercedes-Benz Brisbane
LSH Auto Australia —Newstead QLD
- No weekends
- Customer service
- Administrative experience
- Organisational skills
2d
Refrigeration Service Technician | QLD
Woolworths Group —Eight Mile Plains QLD
- Overtime
- Hybrid work
- Electrical experience
5d
dental LAB ADMINISTRATOR
Brisbane Smiles —Toowong QLD
- Laboratory
- Management
- Computer skills

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Customer Service & Operations Administrator (Mandarin Speaking)

PTC Phone Tech & Comm -
Crestmead QLD

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Bilingual
Mandarin
Microsoft Excel
Multilingual
Customer service
Administrative experience
Data management
Organisational skills
Communication skills

Full Job Description

Customer Service & Operations Administrator (Mandarin Speaking)

Use your language skills. Make an impact. Build your career.

Do you enjoy helping people, staying organised and being the person who keeps everything running smoothly?

Join PTC Phone Tech & Comm, one of Australia's leading technology service businesses, and become a key part of the team supporting customers, global brands, insurance providers and service partners across the repair and warranty journey.

This is more than a customer service role.

You'll be at the centre of our operations, coordinating repairs, managing service workflows, communicating with international vendors and helping deliver exceptional customer experiences every day.

If you thrive in a fast-paced environment, love working with people and systems, and enjoy turning complexity into simplicity, we'd love to hear from you.

Why You'll Love This Role:

✅ Use your Mandarin and English skills every day

✅ Work with leading global technology and insurance brands

✅ Diverse role combining customer service, administration and operations

✅ Career development opportunities within a growing national business

✅ Supportive and collaborative team environment

✅ Modern systems, technology and processes

✅ Be part of a company that's passionate about innovation and customer experience

About Us:

PTC Phone Tech & Comm is Australia's leading provider of smart device repairs, accessories and technology solutions. With more than 80 locations nationwide, we're committed to delivering exceptional customer experiences while helping customers get more life from their devices.

Our mission is to provide the best solutions for smart devices, while reducing e-waste and extending device lifespans through expert care and innovative service solutions.

About the Role:

As our Customer Service & Operations Administrator, you'll play a critical role in ensuring customers and business partners receive timely communication, accurate information and outstanding support throughout the repair and warranty process.

You'll work closely with customers, vendor managers, technicians and operational teams to ensure every repair journey is managed efficiently and professionally.

Key Responsibilities:

Respond to customer and vendor enquiries via email, vendor portals and internal systems
Coordinate repair and warranty jobs from commencement through to completion
Provide updates on repairs, quotations, parts availability and job status
Liaise with international vendors and business partners in both Mandarin and English
Monitor service commitments and ensure customer expectations are exceeded
Support invoicing, reporting and administrative processes
Maintain accurate records, spreadsheets and workflow systems
Assist with customer escalations and service issue resolution
Support technicians and operational teams with job coordination and administration
Manage workflow tracking through Monday.com and other business systems
About You
You'll be a highly organised and detail-focused professional who enjoys balancing customer service, administration and operational support.

Essential Skills & Experience:

Fluent verbal and written Mandarin and English
Previous experience in customer service, administration or operational support
Strong attention to detail and organisational skills
Advanced computer literacy and confidence learning new systems
Intermediate to advanced Microsoft Excel skills
Strong written and verbal communication skills
Ability to manage multiple priorities and deadlines
Professional and customer-focused approach
Highly Regarded
Experience in repairs, warranty, insurance or service administration
Experience using Monday.com or similar workflow management platforms
Experience working with vendors, suppliers or business partners
Experience with invoicing, reporting or data management

Our Values:

At PTC, our values guide everything we do.

Trust: We do what we say and build confidence through accountability and reliability.

Sincerity: We communicate openly, honestly and with respect.

Simplicity: We create clear, effective solutions that deliver results.

Challenge: We continuously seek better ways to improve and grow.

Teamwork: We work together to achieve outstanding outcomes for our customers and each other.

Ready for Your Next Opportunity?

If you're looking for a role where your bilingual communication skills, organisation and customer focus will be valued every day, we'd love to hear from you.

Apply now and join a team that's setting the standard for customer experience in the technology industry.

Company Overview

More than a workplace: PTC is a community where teamwork, growth, and purpose drive everything we do.

Quick Apply

Refine Your Search

computer technician jobs in brisbane qld

Customer Service & Operations Administrator (Mandarin Speaking)

Service Advisor

Field Service Representative

Field Service Engineer

Body Repair Assembly Technician, Eagle Farm

Refrigeration Service Technician

dentist

OHT/HYGIENIST

Service Advisor | Mercedes-Benz Brisbane

Refrigeration Service Technician | QLD

dental LAB ADMINISTRATOR

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