Job Reference: 1603086
About the Role
We are seeking a strategic and insights-driven Data Analyst to join Student Services and play a key role in delivering evidence-led decision making across the organisation.
This role goes beyond reporting and number crunching. We are looking for someone who can interpret and explain data, uncover the “why” behind trends, and translate complex information into meaningful insights that support operational planning, service improvement, and student success.
Working within the Insights & Performance project, you will partner with stakeholders across Student Services to provide visibility of performance trends, demand drivers, and operational outcomes through high-quality analysis, reporting, dashboards, and visualisations.
Key Responsibilities
- Design, develop and maintain dashboards, reports and visualisations using Power BI and approved reporting tools.
- Analyse operational and student data to identify trends, patterns and opportunities for improvement.
- Translate analytical insights into practical, evidence-based recommendations for stakeholders.
- Support strategic decision-making through evaluation of initiatives, campaigns and service performance.
- Contribute to peak-period forecasting, workforce planning and service readiness activities.
- Work collaboratively with stakeholders to define reporting requirements, metrics and performance measures.
- Maintain data accuracy, integrity, governance and repeatable reporting processes.
- Support service reviews, workflow optimisation and continuous improvement initiatives.
Selection Criteria
- Experience working in a data analysis or insights-focused role, including building dashboards and visualisations.
- The ability to explain data clearly and confidently to a range of audiences - this role requires strong communication and strategic thinking, not just technical analysis.
- Demonstrated analytical and diagnostic skills, with high attention to detail and accuracy.
- Strong capability to interpret and translate complex data into reports and insights that drive action.
- Experience using relational databases, query tools and reporting platforms such as Power BI.
- Well-developed verbal and written communication skills and the ability to influence stakeholders through evidence-based insights.
- The ability to work independently and collaboratively in a fast-paced environment.
Desirable
- Experience within the higher education sector.
- Experience with student information systems or CRM platforms such as Student One or Oracle.
Role Requirements
- As this is a fixed-term role, you must obtain the working rights that match the tenure of the role.
- Successful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin’s satisfaction.
Student Services is the student administration centre of Curtin University, providing and coordinating administrative services to support both staff and students.
This role will directly contribute to:
- Better student outcomes through targeted, evidence-led retention and completion support.
- Improved operational performance through forecast-led planning and service readiness.
- Reduced demand pressure and lower cost-to-serve through improved self-service success and fewer repeat enquiries.
- Better investment decisions through evidence-based scale, change or stop recommendations.
- Greater trust in data through consistent definitions, curated datasets and reliable reporting.
About Curtin University
Curtin University proudly stands among the top one percent of global universities according to the ARWU 2025 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live.
For more information, please visit our Diversity and Inclusion page:
https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/
What We Offer You
This role attracts a salary package of $96,323 - $102,186 (G06) per annum, plus 17% superannuation.
Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.
For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/
Join Us!
If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents:
- Up to date resume
- Cover Letter outlining your interest and experience
If you have any queries in relation to this opportunity or the application process, please contact our careers team on
[email protected] or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.
Applications close: 9.00pm (AWST), 29 June 2026
Late applications or applications received via email will not be considered, and only successful candidates will be contacted.
Please note we are not accepting applications from recruitment agencies at this time.
Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert. 