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Sales Coordinator
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- Microsoft Word
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Sales Coordinator

JB Hi‑Fi -
West Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
$30.14 - $44.15 an hour

Benefits

Health insurance
Dental insurance
Life insurance

Qualifications

Microsoft Word
CRM software
Sales support
Microsoft Excel
Microsoft Outlook
Sales
Marketing
Customer service
Salesforce
ERP systems
Logistics
Sales administration
Administrative experience
Education
Bachelor's degree
Communications
HubSpot
Business
Associate degree
Communication skills

Full Job Description

Sales Coordinator — Job Description

Summary

Coordinate and support sales operations to ensure smooth order processing, timely customer communication, and efficient internal collaboration between sales, logistics, and finance teams.

Key responsibilities

Manage day-to-day sales administration: process orders, prepare quotes, enter CRM records, and maintain customer files.
Act as primary point of contact for customers on order status, delivery updates, billing queries, and routine product questions.
Coordinate with warehouse, shipping, and production to ensure order fulfillment and timely deliveries.
Track sales metrics and prepare regular reports (daily/weekly/monthly) for sales managers and leadership.
Support sales team with calendar scheduling, travel arrangements, expense reporting, and client meeting preparation.
Assist with pricing, proposals, RFP responses, and contract document assembly.
Maintain and update CRM data (contacts, opportunities, pipeline stages) and ensure data quality.
Reconcile orders and invoices with accounts receivable; follow up on outstanding payments as directed.
Help onboard new customers and support onboarding tasks (setups, documentation, training coordination).
Identify process improvements and maintain standard operating procedures for sales workflows.

Required qualifications

Education: Associate degree or bachelor’s degree preferred (Business, Marketing, Communications, or related).
Experience: 1–3 years in sales support, customer service, or administrative role; experience with B2B sales preferred.
Skills: Strong verbal and written communication; excellent organization and time management; attention to detail; customer-service orientation.
Technical: Proficient with CRM systems (e.g., Salesforce, HubSpot), Microsoft Excel, Word, and Outlook. Ability to learn ERP/ordering systems quickly.

Preferred qualifications

Experience with order management or logistics coordination.
Familiarity with basic sales analytics and reporting (Excel pivot tables, simple formulas).
Experience in the company’s industry (manufacturing, SaaS, wholesale, distribution, etc.).

Competencies & attributes

Customer focus: proactive, responsive, builds rapport.
Collaboration: works effectively across teams, escalates issues appropriately.
Problem-solving: identifies root causes and follows through to resolution.
Accuracy: maintains high data quality and error-free documentation.
Adaptability: handles shifting priorities and high-volume periods.

Pay: $30.14 – $44.15 per hour

Benefits:

Dental insurance
Health insurance
Life insurance

Work Location: In person

Quick Apply

Refine Your Search

distribution & logistics coordinator jobs

Sales Coordinator

Marketing Coordinator (6-Month Contract)

Team Lead - Planning

Coles Fleet Controller Thurs-Sun

SHIFT MANAGER - QLD DC

Safety Security & Systems Coordinator

Clinical Project Coordinator

Marine Services Coordinator

Warehouse Store Person

National Compliance Manager

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