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Family Violence Team Leader - Outreach

The Salvation Army -
Winnellie NT

Apply Now

Job Details

Full-time

Benefits

Annual leave
Parental leave
Employee assistance program
Salary packaging

Qualifications

Microsoft Office
Supervising experience
Driver Licence
Case management
Budgeting
Social Work
Working with Children Check
Communication skills
Negotiation

Full Job Description

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

Every day, women and children in our community take courageous steps toward safety. The Salvation Army’s Family Violence Services walk beside them during some of the most vulnerable moments of their lives. Our outreach programs provide safety planning, advocacy, emotional support and practical pathways that help victim survivors rebuild their lives with dignity and hope.

As the Team Leader for Family Violence Outreach, you become a steady, compassionate presence in that journey. You guide a team who show up with courage and care, ensuring every interaction is trauma informed, child focused and grounded in best practice. Your leadership creates the conditions for healing, stability and empowerment, and your influence is felt in every safe step a woman or child takes toward their future.

About the role

You will lead the daily operations of our family violence outreach programs across the Darwin region. This includes supporting case workers, strengthening practice, nurturing team wellbeing and ensuring services remain responsive, safe and aligned with internal and legislative requirements.

You will work closely with the Regional Manager to build capability, maintain strong community partnerships and drive continuous improvement. A small caseload may be required to stay connected to frontline work and maintain a deep understanding of client experience.

This is a permanent full-time position based in Darwin. Pay is in accordance with SCHADS Level 7.

How you will make an impact

Lead and support a dedicated team delivering specialist family violence outreach services
Oversee daily operations to ensure services are safe, consistent and aligned with best practice
Provide reflective supervision, coaching and guidance that builds confidence and resilience
Support intake, assessment and case management processes, including holding a small caseload where needed
Monitor service performance, quality, risk and compliance, escalating issues appropriately
Build strong, respectful relationships with government agencies, community partners and sector networks
Contribute to program development, service improvements and implementation of practice frameworks
Ensure accurate client records, reporting and data integrity
Promote a safe, inclusive and culturally responsive service environment

What you will bring

Degree qualification in Social Work or a related field
Demonstrated experience in the family violence sector, including case management and outreach or residential services
Experience leading or supervising staff in a community services environment
Strong understanding of trauma informed practice, risk assessment and safety planning
Highly effective communication, negotiation and stakeholder engagement skills
Experience managing resources, budgets and service performance
Ability to work collaboratively, think critically and respond calmly in complex situations
Proficiency in Microsoft Office and client management systems
NT Driver’s Licence

What we offer

Salary packaging up to $15,900 tax free, plus an additional $2,650 meal and entertainment benefit
Generous Paid Parental Leave for primary carers (12 weeks) and secondary carers
Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience other TSA programs
Flexible working arrangements
Access to the Employee Assistance Program and health and wellness initiatives, including Fitness Passport
Aboriginal and Torres Strait Islander supports such as the Burra Burra Network, Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
Ongoing training and development opportunities that enhance on the job skills and professional growth
Rewarding and purpose driven careers that create positive and sustainable social impact

How to apply

If you are a grounded, values driven leader who wants to make a meaningful difference in the lives of women and children, we would love to hear from you. Please submit your application, including a resume and cover letter outlining your suitability for the role.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

Apply Now

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