Hello, nice to meet you.
We're looking for an organised, people-focused, and proactive National Expo Coordinator to help us deliver exceptional experiences for parents and support the continued growth of two of Australia's leading baby brands.
At the Babybee Group, expos are a major part of how parents discover our products, meet our team, and gain confidence in one of the most important purchases they'll make before welcoming a new baby.
This role sits at the centre of that experience.
You'll work closely with our National Expo Manager to coordinate expos across Australia, recruit and support our amazing team, help deliver training and onboarding programs, and ensure every event runs smoothly from start to finish.
If you love working with people, enjoy bringing order to complexity, and get satisfaction from seeing a team succeed, we'd love to hear from you.
About us
At Babybee, we're on a mission to make parent life better, less stressful, more stylish and fun.
We're proudly Australian owned and operated, and every day we help thousands of parents navigate one of life's biggest transitions with confidence.
Our team is passionate, ambitious, collaborative, and genuinely cares about creating exceptional experiences for both customers and each other.
Our values guide everything we do:
- We know what's going on
- We get sh*t done
- We own it
- We listen to our parents
- We have a start-up mindset
- We care
If those values resonate with you, you'll fit right in.
About the role
Reporting to the National Expo Manager, you'll play a key role in supporting the planning, coordination, and delivery of Babybee's national expo and showroom program.
You'll help recruit and onboard team members, coordinate staffing and logistics, support training initiatives, manage administration processes, and attend expos throughout the year to help ensure our team delivers an exceptional customer experience.
This is a highly varied role that combines operations, people coordination, customer experience, training support, and event execution.
No two weeks will look exactly the same.
What you'll be doing
Expo and event coordination
- Support planning and coordination of expos and events across Australia
- Coordinate staffing, logistics, travel, accommodation, and event preparation
- Assist with expo setup, pack-down, and event execution
- Attend approximately 12+ expos per year
- Support smooth delivery of events and exceptional customer experiences
Recruitment and onboarding
- Support recruitment of casual and permanent expo team members
- Coordinate interviews, onboarding, and induction processes
- Help build and maintain a high-performing expo team
- Support workforce planning and staffing requirements throughout the year
Training and team development
- Coordinate onboarding and training activities for new starters
- Assist with maintaining training resources and product knowledge materials
- Support roleplays, coaching sessions, and team development initiatives
- Help ensure team members feel confident and prepared before attending events
Administration and operations
- Manage timesheets and payroll inputs
- Coordinate expense collection and processing
- Maintain staffing records and team communications
- Support rostering and workforce administration
- Assist with post-event reporting and process improvements
Showroom support
- Support showroom operations and customer experience initiatives
- Assist with staffing and team coordination
- Help maintain high standards of customer service and presentation
About you
You'll likely thrive in this role if you:
- Love organising people, projects, and events
- Enjoy building relationships and supporting teams
- Have strong attention to detail and follow-through
- Are comfortable balancing multiple priorities at once
- Take ownership and solve problems proactively
- Enjoy working in a fast-moving environment
- Are passionate about delivering great customer experiences
Experience we're looking for
Essential
- Experience in events, retail, hospitality, customer service, operations, or team coordination
- Strong organisational and administrative skills
- Excellent communication and interpersonal skills
- Ability to manage competing priorities and deadlines
- Strong attention to detail
Highly regarded
- Recruitment or onboarding experience
- Training or coaching experience
- Experience coordinating casual workforces
- Exposure to retail, showroom, events, or customer-facing environments
- Experience with rostering, payroll administration, or workforce coordination
Why join Babybee?
- Work for a growing Australian brand with ambitious plans
- Be part of a supportive and highly engaged team
- Gain exposure across events, people, operations, customer experience, and training
- Opportunity to make a real impact on a key growth channel
- Flexible 4 day per week arrangement may be considered for the right candidate
- National travel opportunities throughout the year
Most importantly, you'll be joining a team that genuinely cares about helping parents and supporting one another to do great work.
If you're looking for a role where you can build capability, create structure, support people, and make a meaningful contribution to a growing business, we'd love to hear from you.
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