In-Demand Service engineer Jobs in Carrum Downs, Vic

Sales Engineer
Ingersoll Rand —Mulgrave VIC
- Time management
4d
Technical Applications Specialist
Grifols Australia Pty Ltd —Clayton South VIC
- Full-time
- Laboratory
- Laboratory experience
- Communication skills
Manager, Technical Support – ANZ
SOTI Inc. —Mulgrave VIC
- Full-time
- Management
- Databases
- Analysis skills
5d
Technical Sales Engineer – Cooling Towers
Aggreko —Braeside VIC
- Full-time
- Salesforce
- Bachelor's degree
- HVAC
6d
Test Engineer
Clevertronics Pty Ltd —Scoresby VIC
- Full-time
- Customer service
- No degree
- Scripting
- Parental leave
- Employee assistance program
Quick Apply
2d
Brand Manager
DuluxGroup —Clayton VIC
- Full-time
- Marketing
- Construction
- Parental leave
- Employee assistance program
2d
Field Service Technician
Ecolab Inc. —Mulgrave VIC
- Full-time
- Customer service
- HVAC
- Communication skills
- Employee stock purchase plan
- Annual leave
2d
AGV Engineer
Dematic Pty. Ltd. —Notting Hill VIC
- Full-time
- Engineering
- Analysis skills
- Electrical experience
- Health insurance
- Parental leave
9d
Intermediate Field Service Engineer
Geoclima Australia Pty Ltd (AU02) —Mount Waverley VIC
- Full-time
- Schematics
- Microsoft Office
- Education
Quick Apply
Senior Data Scientist
Bapcor —Mount Waverley VIC
- Full-time
- Bachelor's degree
- Recruiting
- AI
- Parental leave
Quick Apply
Senior Electrical Design Engineer
Downer Group —Clayton VIC
- AutoCAD
- Bachelor's degree
Systems Engineer
Dematic Pty. Ltd. —Notting Hill VIC
- Full-time
- Communication skills
- Analytics
- Health insurance
- Parental leave
Cloud Platform Engineer - Systems Administrator
Leidos —Scoresby VIC
- Full-time
- Management
- AWS
- Communication skills
- Annual leave
Maintenance Mechanic
ALDI Stores —Dandenong VIC
- $42.92 an hour
- Full-time
- Maintenance
- Communication skills
- Health insurance
- Annual leave
Quick Apply
Electrical Estimator
Equans —Mount Waverley VIC
- Full-time
- Electrical experience
- Health insurance
- Parental leave
Senior Cyber Security Analyst
Bapcor —Mount Waverley VIC
- Full-time
- Azure
- Scripting
- Recruiting
- Parental leave
Quick Apply
Senior Network Engineer
GPC Asia Pacific (APAC) —Rowville VIC
- Full-time
- Azure
- AWS
- Communication skills
- Free parking
- Parental leave
Quick Apply
Senior Commissioning Engineer
Zinfra —Dandenong VIC
- Overtime
Field Service Technician - UPS
Eaton —Rowville VIC
- Overtime
- Hybrid work
- Customer service
- Writing skills
- ERP systems
2d

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Sales Engineer

Ingersoll Rand -
Mulgrave VIC

Apply Now

Job Details

4 days ago

Qualifications

Lead generation
Time management

Full Job Description

CAPS Australia is a trusted name in industrial solutions, offering an extensive range of products and services across ten branches nationwide. Since 1980, we've been powering industries with expert advice, quality equipment, and exceptional service. In 2024, CAPS proudly became part of the global Ingersoll Rand family, a market leader in innovative air, fluid, energy, and medical technologies.

Role Purpose:

The Sales Engineer is the frontline representative of CAPS Australia, responsible for engaging with customers for the purpose of addressing enquiries, determining appropriate solutions and for sales of the companies’ complete range of products in order to generate profitable revenue. Sales engineers focus on driving revenue growth by aligning customer needs with technical solutions, often bridging the gap between technical products and sales. This is achieved through a variety of initiatives, including understanding customer requirements, delivering technical presentations, and collaborating with the wider sales teams. Ultimately, sales engineers aim to increase sales, build strong customer relationships, and contribute to the overall success of the company.

Job Objective:

This role is accountable for generating revenue by delivering excellent customer service to clients and by contributing to the efficient operation of their respective branch. Sales Engineer are required to engage with a wide range of industrial compressed air and power generation applications and collaborate closely with the branch team to support the company’s sales and service objectives.

Key Accountabilities:

Revenue Growth

Work collaboratively with the branch team to increase revenue across complete equipment sales, parts sales, wholesale, hire, and service categories.
Identify and implement improvements to increase customer satisfaction and sales outcomes.

Customer Enquiries & Sales

Manage and respond to enquiries related to spare parts, tools, generators and air and gas compressors via telephone, email, and face to face interactions.
Prepare and manage quotations in response to customer enquiries and follow through to successful outcome.
Meet or exceed assigned sales objectives for revenue, gross margins, or other key performance indicators (KPIs).

Internal Support

Provide responsive support to internal customers across Sales, Parts, and Service functions, including inter-branch collaboration.

Customer Service Excellence

Maintain and strengthen relationships with existing customers to encourage repeat business and loyalty.
Effectively use customer relationship management (CRM) systems to track leads, manage customer interactions, and analyse sales data.
Take proactive steps to improve customer experience and modify practices as needed to exceed expectations.

Operational & Financial Accountability

Ensure all transactions and interactions are documented and comply with internal policies and procedures.

Sales and Profitability Objectives:

Achieve Sales Targets: Meet or exceed assigned sales objectives for revenue, margins or other key performance indicators (KPIs).
Increase Revenue: Drive overall sales revenue growth, measured monthly or annually.
Generate Leads: Identify and qualify potential customers through various channels, such as prospecting, networking, and online lead generation.
Customer Acquisition: Successfully convert leads into new customers.
Customer Retention: Maintainand strengthen relationships with existing customers to encourage repeat business and loyalty.

Qualifications, Experience, Knowledge, Skills, and Abilities:

Time Management: Efficiently managing time and workload to maximise productivity and meet deadlines.
Results Orientation: Drive to meet or exceed sales targets and customer service goals.
Customer Focus: Demonstrated commitment to delivering quality service and building customer relationships.
Initiative: Proactively identify opportunities for improvement and take action to resolve issues without prompting.

Apply Now

Refine Your Search

service engineer jobs in carrum downs, vic

Sales Engineer

Technical Applications Specialist

Manager, Technical Support – ANZ

Technical Sales Engineer – Cooling Towers

Test Engineer

Brand Manager

Field Service Technician

AGV Engineer

Intermediate Field Service Engineer

Senior Data Scientist

Senior Electrical Design Engineer

Systems Engineer

Cloud Platform Engineer - Systems Administrator

Maintenance Mechanic

Electrical Estimator

Senior Cyber Security Analyst

Senior Network Engineer

Senior Commissioning Engineer

Field Service Technician - UPS

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