In-Demand Senior solution architect Jobs in Canberra Act

Consulting Director
Datacom —Canberra ACT
- Full-time
- CRM software
- Marketing
- Salesforce
Quick Apply
Leader, Sales
Cisco Systems —Canberra ACT
- Full-time
- Sales
- Negotiation
1d
Infrastructure Engineer - Canberra
Deloitte —Canberra ACT
- Azure
- AWS
- Parental leave
Software Engineer (contract or perm)
NCS Australia —Canberra ACT
- Full-time
- Azure
- SQL
- Parental leave
Quick Apply
Platform Engineer
Karbon —Canberra ACT
- On call
- Computer science
- Azure
- Computer Science
- Annual leave
- Parental leave
Quick Apply
AWS Engineer
Accenture —Canberra ACT
- Full-time
- SQL
- AWS
- APIs
- On-the-job training
- Parental leave
Systems Engineer – Australian Security Accelerator Program
The MITRE Corporation —Canberra ACT
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
Senior Ecosystem Architect
Teradata —Canberra ACT
- Full-time
- Hybrid work
- Computer Science
- SQL
- Machine learning
Quick Apply

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Consulting Director

Datacom -
Canberra ACT

Quick Apply

Job Details

Full-time

Qualifications

CRM software
Marketing
Salesforce
Master's degree
Business development
Bachelor's degree
Adobe Marketing
Business Administration
Budgeting
HubSpot
AI
Business
Marketing
Adobe Target
Information Technology

Full Job Description

About Datacom We help organisations accelerate growth through CX, digital engagement, MarTech and AI-enabled experiences. We’re growing a high-impact ANZ practice and seeking a senior leader to shape and scale our capabilities.

Role overview We’re looking for a Consulting Director – Digital Engagement to grow our CX and digital engagement business in Australia and NZ. Bring a strong background in CX/marketing, senior market relationships, and a track record of delivering MarTech/CDP-enabled transformations. You’ll shape strategy, design architectures and roadmaps, drive new business, and lead delivery with cross-functional teams.

What you’ll do

Lead CX and digital engagement strategy; build business cases for digital, MarTech and AI change.
Design practical CX/MarTech roadmaps across lifecycle, channels, data, AI and operating model.
Architect end-to-end digital engagement using Salesforce, Adobe, Braze, HubSpot, Sitecore; integrate with CRM, contact centers and data platforms.
Shape CX AI and agents (chatbots, voicebots, decisioning) with governance for privacy and bias.
Drive new business via C-suite networks; collaborate with account teams to build pipeline and close work.
Lead or oversee delivery of marketing automation, CDP and AI programs; provide architectural oversight.
Support bids with solution options, reference architectures and benefits cases; help meet revenue/margin targets.
Build and coach a small CX/digital engagement team; evolve ANZ offers.
Build market presence through thought leadership and vendor partnerships.
Ensure health, safety and wellbeing in all activities.

What you’ll bring Knowledge

Strong CX/marketing background in mid-to-large organisations; experience in ANZ markets.
Deep MarTech/CRM/CDP understanding; omnichannel activation across email, mobile, web, social, paid and offline.
Hands-on with Salesforce (Marketing Cloud, Journey Builder, Service Cloud, Einstein) and Adobe Experience Cloud (AEP, Target, Analytics, Sensei); Braze, HubSpot or Sitecore a plus.
CX AI knowledge (intent, sentiment, propensity, decisioning) and integration with CRM/CDP/marketing platforms.
Commercial mindset: impact on revenue, cost to serve, churn and lifetime value; experience building benefits cases and budgets.

Experience

10+ years in consulting or senior CX/digital/marketing roles; strong ANZ senior relationships.
Proven MarTech/CDP-enabled transformation delivery; experience with platform-enabled architectures and multi-phase programs.
Transformation track record across large CX/digital initiatives.

Skills

Business development: open doors, build trust with senior executives, hit pipeline targets.
Delivery and governance: manage complex programs, budgets, schedules and performance.
Communication: clear, concise briefings to senior business/technical audiences; influence and stakeholder management.
Analysis and planning: diagnose issues and turn outcomes into actionable roadmaps.

Qualifications

Essential: Bachelor’s degree in business, marketing, IT, science, engineering, economics or related field.
Desirable: MBA; certifications in Salesforce, Adobe, Braze, DS/AI, digital marketing or CX.

Why join Datacom

Impact: shape and grow our CX and digital engagement business in ANZ.
Partnerships: work with leading brands and key vendor ecosystems.
Direction and growth: help define our CX, MarTech and AI offerings; strong learning culture.

How to apply

Apply via Workable with your resume and cover letter (include relevant certifications or case studies).

Datacom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick Apply

Refine Your Search

senior solution architect jobs in canberra act

Consulting Director

Leader, Sales

Infrastructure Engineer - Canberra

Software Engineer (contract or perm)

Platform Engineer

AWS Engineer

Systems Engineer – Australian Security Accelerator Program

Senior Ecosystem Architect

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