In-Demand Tourism assistant Jobs

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Assistant Team Leader ( Cruiseabout ) - Indooroopilly, QLD

Cruiseabout -
Indooroopilly QLD

Apply Now

Job Details

Full-time

Benefits

Health insurance
Parental leave
Employee assistance program
Employee discount
Paid volunteer leave
Insurance services

Qualifications

Sales
Customer service
Organisational skills

Full Job Description

Job no: 531063
Brand: Cruiseabout
Work type: Full time
Location: Queensland
Categories: Sales and Customer Service, Leadership

Absolutely love setting sail on the seas?
Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
Looking for a leadership opportunity?

Are you set to navigate your career to new horizons? We're currently on the lookout for an exceptional individual to help steer the ship as the Assistant Team Leader aboard our fabulous new Indooroopilly Store. Let's turn your passion for cruise holidays into an unforgettable journey with us! ✨ Join the cruise revolution and let's make waves together! #CruiseIntoYourDreamJob

Why You’ll Love Working Here

Because this isn’t just a job, it's a crew you’ll be proud to sail with. You’ll turn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins

With epic travel perks, and a culture our people rated 94% Great Place to Work®, you’ll feel right at home from day one.

One-on-one mentoring by industry leaders, with personalised guidance, accelerated development, and exposure to best practice within Cruiseabout and the broader FCTG network.

You will support the Team Leader to drive performance, capability, and commercial outcomes in a cruise‑focused environment. This role plays a key part in shaping team culture, customer experience, and Cruiseabout’s brand within Flight Centre Travel Group.

Key Responsibilities

Manage and grow your own customer portfolio while delivering exceptional cruise experiences
Support the Team Leader with leadership, direction, and team performance
Train and maintain up-to-date product knowledge to confidently promote and sell cruise packages
Build and nurture relationships with clients, suppliers, and your local community to grow your business network
Manage end-to-end cruise bookings including quoting, invoicing, and confirming travel arrangements.

Who are you?

Minimum 2 years’ experience in the travel industry
Proven experience working in a customer service environment and working towards sales targets
GDS experience
Exceptional focus on details, adept problem-solving skills, and thrive under pressure
Ambitious, highly motivated, and proficient in organising tasks efficiently

What you'll Enjoy:

️Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures

Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored ‘Familiarisation Cruises’ to explore new destinations and cruise products worldwide

‍

️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

Diverse Crew: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Explore Endless Horizons: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability at the Helm: As stewards of the seas, we’re committed to sustainable practices that protect the environment for the future of cruising and tourism

Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

** Please advise your leader before applying **

#LI-AV1#CAB#LI-Onsite

Applications close:

Apply Now

Refine Your Search

tourism assistant jobs

Assistant Team Leader ( Cruiseabout ) - Indooroopilly, QLD

Team Leader (Mixologist) – The Bar

Trades Assistant - Handyperson

Reservations Supervisor

Executive Principal - Lakes Entrance Secondary College - SEVR

Food and Domestic Services Assistant

Restaurant Manager

Cook/Food and Domestic Services Assistant

Enrolled Nurse

Enrolled Nurse - Aged Care

Sous Chef

Head Chef

Guest Services Supervisor - In Resort (Winter 2026)

Marketing & Events Assistant

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