Deliver Exceptional Training. Elevate Dealer Performance. Bring the Brand to Life.
Through our partnership with BMW Australia, we are seeking an experienced Non‑Technical Trainer to join our team based in Melbourne (Mulgrave) . This is a unique, high‑impact role supporting the BMW retail network across Australia and New Zealand , delivering engaging training across Product, Sales, and Aftersales for BMW, MINI, and BMW Motorrad.
This is not a narrow training role—it’s a broad, end‑to‑end opportunity to influence dealer capability, shape customer experience, and bring premium brand standards to life. Whether your background is in Sales, Product, or Aftersales, we’re looking for a versatile trainer who can connect it all.
What You’ll Do
Deliver High‑Impact Training Experiences
- Facilitate engaging face‑to‑face and virtual training sessions across Product, Sales, and Aftersales disciplines.
- Train a wide range of dealership roles, including:
- Sales Consultants & Managers
- Product Geniuses
- Service Advisors
- Parts Advisors & Managers
- Deliver Initial & Post Certification Training (ICT & PCT) to support ongoing capability development.
Support Dealer Capability & Performance
- Partner with dealership teams to build product knowledge, sales effectiveness, and customer experience excellence.
- Deliver impactful product training across BMW, MINI, and BMW Motorrad portfolios.
- Act as a trusted training resource, helping translate brand strategy into practical dealership execution.
Plan, Customize & Improve Training
- Deliver training aligned to the agreed Training Plan and global standards .
- Adapt and localize training content to reflect market needs and evolving business priorities.
- Continuously review and refine training materials to ensure relevance, engagement, and effectiveness.
- Apply modern adult learning principles to maximize learner engagement and knowledge retention.
Support End‑to‑End Training Delivery
- Contribute to planning and execution of:
- Product launches
- Immersive driving experiences
- Special training initiatives and events
- Provide input into curriculum development and delivery strategies.
- Support operational activities that ensure smooth training program execution.
What Makes You a Great Fit
Experience & Background
- Strong understanding of automotive dealership operations , with experience in Sales, Product, and/or Aftersales.
- Experience delivering training in classroom, virtual, or on‑the‑job environments .
- Familiarity with BMW Group products and retail environments is highly advantageous.
Skills & Capabilities
- Engaging, confident facilitator with the ability to connect with diverse audiences.
- Strong interpersonal and communication skills—able to influence and inspire dealership teams.
- Solid business awareness, including KPIs, performance metrics, and dealership dynamics.
- Highly organized, self‑driven, and able to manage a demanding travel schedule.
- Strong presentation and storytelling skills, with the ability to communicate complex information simply.
Desirable Qualifications
- Certificate IV in Training & Assessment ( TAE40122 ) or equivalent (or working towards).
- Experience in training design or curriculum development.
- Familiarity with virtual delivery platforms and modern training tools.
Work Flexibility & Travel
- Up to 75% travel across Australia and New Zealand.
- Occasional international travel required.
- Future relocation flexibility is an advantage.
What’s on Offer
- Competitive remuneration package, including performance bonus
- Vehicle allowance
- Ongoing professional development and exposure to premium automotive brands
- The opportunity to work across multiple business functions in a highly visible role
Why This Role Stands Out
This is a rare opportunity to operate across three premium brands , multiple disciplines, and a broad geographic region. You won’t just deliver training—you’ll help shape the capability, consistency, and customer experience of an entire dealer network.
If you’re a confident trainer who thrives on variety, travel, and influence, this role offers visibility, impact, and career growth .
