NSW Ambulance is advancing strategic aeromedical reform and service delivery enhancement through the coordinated delivery of projects. To manage capital-intensive initiatives with significant organisational risk, a dedicated implementation and governance team will be established, the Aeromedical Reform Project Office (ARPO). This capability will ensure rigorous oversight, transparency, and accountability in delivering complex projects within mandated timeframes. The ARPO will reflect NSW Ambulance’s commitment to excellence in service delivery and system-wide improvement in aeromedical operations.
Secure permanent full-time employment opportunity.
Boost your take-home pay with generous salary packaging benefits of up to $9,000, plus additional meal and entertainment options.
Work in a modern, purpose-built workspace with excellent transport links and plenty of nearby cafés, restaurants, and amenities at Sydney Olympic Park.
About Aeromedical Operations
Aeromedical & Special Operations is a core service delivery directorate of NSW Ambulance and provides specialist coordination, response, treatment and multi-modal transport for pre-hospital incidents, medical retrievals, long distance medical transports, search and rescues and major incidents. It utilises both fixed wing and rotary wing aircrafts with a state-wide fleet of 13 helicopters, 7 fixed wing aircraft and 8 road retrieval ambulances, transporting 12,000 patients per year. It is recognised internationally as a world class organisation and a beacon of thought leadership in the sector.
The service is expanding with three new helicopter bases planned for Port Macquarie, Wagga Wagga and Moruya, which will enable helicopters to reach most NSW towns within 60 minutes. This will further strengthen this vital emergency medical network that delivers hospital-level care to patients in remote and regional areas.
About the Opportunity
Lead high-impact aeromedical service contracts across NSW, driving strategic partnerships, ensuring excellence in service delivery, and shaping the future of critical care through innovative, compliant, and results-driven outcomes.
Click on the Role Description to find out more.
About You
We’re looking for someone who:
Lead within senior multidisciplinary management teams to drive service delivery outcomes.
Apply strong business or contract management expertise to deliver high-value, strategic procurements.
Manage complex contracts and service agreements across multiple providers to achieve strategic objectives.
Communicate, influence, and negotiate effectively to build strong stakeholder relationships in complex environments.
Adapt quickly and lead people through change to meet organisational goals.
Analyse, plan, and solve problems to deliver innovative, evidence-based solutions and strategic advice.
Deliver high-quality reports, briefs, and policies on time, using sound judgement and independent decision-making.
How to Apply
Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.
Question 1: Describe the most complex contractual documentation or tender submission you have prepared. What made it challenging, and how did you ensure accuracy and compliance?
Question 2: Provide an example of a high-value or complex tender process you had a central role in undertaking. What was your role, what challenges did you encounter, and how did you overcome them?
Additional Information
NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
Eligibility lists and talent pools may be created and used to fill temporary and permanent vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
Any AI‑assisted content should still reflect your own capability; candidates may be asked to discuss or demonstrate examples during interview.
NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!
Conditions
There is no entitlement to Transferred Employees Benefit (TEB) or travel allowance associated with this opportunity.
No NSW Ambulance accommodation is provided.
Employees currently undertaking an Extended Care Paramedic or Intensive Care Paramedic consolidation periods are eligible to apply however will need to complete all training and return of service obligations before accepting any relief/acting opportunities.
Employees currently undertaking a Special Operations Team (SOT) consolidation period are not eligible to apply for positions other than SOT positions. This includes positions offered via merit selection, transfer lists or later transfer mechanism, expressions of interest or secondments.
- If you are currently a Paramedic or in a role that is covered by the NSW Ambulance Death and Income Protection Benefits (State) Award 2022, please ensure that you have sought advice prior to accepting this position. For further information please contact Paramedic Insurance via [email protected].
Contact People
Please contact Anna Rozario on [email protected] if you have any questions about this role.
For Aboriginal candidates who would like to talk to NSW Ambulance’s Aboriginal Workforce Consultant, please contact Leonie Garvey on [email protected]. Support is also available through the Stepping Up website.
Please contact [email protected] if you require any adjustments to the recruitment process so we can support you to present your best self.
Salary Range : $141,974 - $169,151 per annum (Health Manager Lvl 4) + 12% super and benefits.
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Applications Close: 11:59 PM on 28 June 2026
