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Digital Sales Analyst

ING Bank -
Sydney NSW

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Job Details

13 days ago

Benefits

Insurance services

Qualifications

Sales
Tableau
SQL
Analysis skills
Google Analytics
Adobe Analytics
Adobe Target

Full Job Description

REQ-10114228
09/06/2026
Data Analysis
Sydney, Australia
ING Bank

At ING, we’re reimagining what modern banking looks like — simpler, smarter, and more human. As Australia’s most recommended bank, we’re known for doing things differently, and that mindset flows through everything we do. We’re big on empowering our people, removing red tape, and giving you the freedom to bring your ideas to life.

Our Retail Bank is on a high‑growth trajectory, and digital sales is at the heart of that strategy. That’s where you come in. As Digital Sales Analyst, you’ll help shape how customers discover our products, engage with our digital channels, and convert through seamless, intuitive experiences. You’ll be part of a team that thrives on curiosity, experimentation and data‑led decision making — with real opportunities to influence outcomes and see your insights come to life quickly.

If you enjoy working with data, writing SQL, building dashboards, and telling compelling stories through insights, this is your chance to contribute to a bank that’s bold, innovative, and genuinely values the impact of great analytics.

What you’ll do

Deliver end-to-end analytics: requirements gathering, data extraction, analysis, insight development, and presentation.

Produce actionable insights that influence customer strategy, campaign effectiveness, and sales outcomes.

Understanding Customer Digital Journeys

Supporting the development of digital sales strategies

Assisting in identifying optimisation opportunities in the customer apply flow

What we’re looking for

Strong experience using SQL to analyse large datasets and answer business questions.

Experience building dashboards and visualisations (e.g. Tableau or similar tools).

Strong numerical and analytical skills

Interest in optimisation, experimentation, and customer experience

Experience with digital analytics tools (Adobe Analytics, Google Analytics, Adobe Target) is desirable

What’s in it for you?

Discounted ING Health Insurance
An additional Rest Day to support your wellbeing
An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace (opens in new window) where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact: Skye Griffiths on [email protected] (opens in new window)

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: [email protected] (opens in new window)

Applications close 3rd June

#LI-DNI

Questions? Just ask
ING Recruitment team

ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

Apply Now

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