In-Demand Back end developer Jobs in Rosebery, Nsw

Production Support Analyst - Payments (Officer)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
8h
Lead Software Engineer (React/Reactive Native)
hipages Group —Sydney NSW
- Hybrid work
- AWS
- APIs
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12d
Senior Software Engineer
Relevance AI —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- AI
- Parental leave
- Employee assistance program
Dynamics 365 CE Technical Solution Architect
KPMG Australia —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Parental leave
Quick Apply
Android Engineer
Luxury Escapes —Sydney NSW
- Full-time
- APIs
- AI
- Free food
Quick Apply
Senior Software Engineer (Payments & Billing)
Relevance AI —Sydney NSW
- Full-time
- Hybrid work
- AWS
- AI
- Parental leave
- Employee assistance program
Dynamics 365 CE/ Power Platform Technical Solution Architect
KPMG —Sydney NSW
- Full-time
- Azure
- Sales
- Customer service
- Parental leave
Senior Software Engineer, Network Security, GGI Security
Google —Sydney NSW
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Business Development Executive, MSE, GTS
Gartner —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- AI
- Relocation assistance
Senior Software Engineer, x15ventures
Commonwealth Bank —Sydney NSW
- Full-time
- AWS
- Software development
- AI
- Employee discount
4d
Property Consultant
Global Realty —Sydney NSW
- $60,000 - $150,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Financial services
Quick Apply
5d
Senior NetSuite Developer, Finance Systems
Careers at Eucalyptus —Sydney NSW
- Remote
- AI
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Systems Engineer-Professional Services
Kaltura, Inc. —Sydney NSW
Quick Apply
Workers’ Compensation Delivery Lead
DXC Technology —Macquarie Park NSW
- Full-time
- In-person
- Leadership
- Parental leave
- Employee assistance program
Technical Project Manager
Coates Group —Sydney NSW
- Full-time
- Hybrid work
- PMP
- Presentation skills
- Agile
- Opportunities for advancement
Quick Apply
Dynamics 365 Customer Engagement Technical Lead
KPMG —Sydney NSW
- Full-time
- Computer science
- Azure
- Computer Science
- Parental leave
Senior Software Engineer
ResMed —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Master's degree
Associate - Building & Construction
Bartier Perry Pty Ltd —Sydney NSW
- In-person
- Communication skills
- Time management
- Parental leave
Senior Production Support Analyst - Payments (Assistant Vice President)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
9h
Senior Business Analyst (TaxIntell)
GBST —Sydney NSW
- Full-time
- Hybrid work
- Business
- SDLC
- Parental leave
- Employee assistance program
Quick Apply

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Production Support Analyst - Payments (Officer)

Citi -
Sydney NSW

Apply Now

Job Details

Full-time
8 hours ago

Qualifications

Microsoft Outlook
IT service management
MongoDB
SQL
Analysis skills
ServiceNow
Communication skills
Analytics

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Position Overview:

We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.

Key Responsibilities:

Stakeholder Management: Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.
Client Communication: Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.
Production Monitoring: Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.
Incident Management: Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.
Initiative & Analytics: Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.
Documentation: Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.

Required Qualifications:

Technical Proficiency:
- Strong hands-on experience with SQL and tools like SQL Developer.
- Proficiency with MongoDB and tools such as Compass.
- Demonstrated experience with monitoring tools, specifically ITRS Geneos and Grafana.
- Experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow.
Communication Skills: Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including Outlook and Microsoft Teams.
Analytical Skills: Proven ability to analyze complex technical issues and identify root causes.
Motivation & Drive: A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.

Desired Qualifications:

Domain Knowledge: Experience in the payments domain is highly desirable.
End-to-End Understanding: A strong conceptual understanding of the entire payment processing flow.

#LI-Hybrid

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

back end developer jobs in rosebery, nsw

Production Support Analyst - Payments (Officer)

Lead Software Engineer (React/Reactive Native)

Senior Software Engineer

Dynamics 365 CE Technical Solution Architect

Android Engineer

Senior Software Engineer (Payments & Billing)

Dynamics 365 CE/ Power Platform Technical Solution Architect

Senior Software Engineer, Network Security, GGI Security

Business Development Executive, MSE, GTS

Senior Software Engineer, x15ventures

Property Consultant

Senior NetSuite Developer, Finance Systems

Systems Engineer-Professional Services

Workers’ Compensation Delivery Lead

Technical Project Manager

Dynamics 365 Customer Engagement Technical Lead

Senior Software Engineer

Associate - Building & Construction

Senior Production Support Analyst - Payments (Assistant Vice President)

Senior Business Analyst (TaxIntell)

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