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Sales Systems Specialist

Bradken -
Mayfield West NSW

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Job Details

Benefits

Parental leave
Employee assistance program

Qualifications

CRM software
Sales
Enterprise software
SAP
Salesforce
ERP systems
Sales administration
Bachelor's degree
Data management
Business
Analytics
Information Technology

Full Job Description

Bradken is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a 3000-plus-strong workforce, our ability to adapt and evolve keeps us firmly positioned as global leaders in the wear solutions market for the resources sector.

About the Role

We are seeking a Sales Systems Specialist with highly specific expertise in digital procurement onboarding, CRM–ERP integration, and sales operations optimisation within a global industrial environment.This role will support enterprise-wide sales transformation through hands-on configuration, integration, and performance optimisation of customer-facing systems and procurement platforms.

Key Responsibilities

Lead onboarding and integration of customers into SAP Ariba, Avetta, and similar compliance-driven procurement platforms
Configure and optimise CRM (Salesforce or equivalent) and ERP integrations supporting sales and order fulfilment workflows
Drive process improvements across quoting, order management, and customer onboarding lifecycle
Develop technical documentation, training materials, and user enablement resources
Ensure data governance, compliance, and master data integrity across systems
Deliver analytics and reporting on onboarding performance, system utilisation, and process efficiency
Collaborate cross-functionally across Sales, IT, Order Fulfilment, and Corporate Services teams

Mandatory Requirements

Applications will not be considered unless all criteria are clearly demonstrated:

Minimum 3+ years' experience in sales systems, CRM, or ERP environments within manufacturing, mining, rail, or heavy industry
Demonstrated hands-on experience onboarding customers onto BOTH SAP Ariba AND Avetta platforms
Proven experience working across CRM and ERP systems simultaneously, including data integrity, contract or customer master data management
Experience supporting end-to-end customer onboarding, mobilisation, or enablement processes
Proven ability to develop training materials, process documentation, and system guides
Demonstrated experience working with cross-functional teams (Sales, IT, Operations) in a global or multi-site environment
Bachelor's degree in Information Technology, Business, or related discipline

Highly Desirable:

SAP Ariba certification (or equivalent formal certification in digital procurement platforms)
Postgraduate qualification in Enterprise Systems, Information Systems, or similar
Experience in customer-facing roles within industrial clients (e.g. rail, mining, transport)
Experience delivering process improvements backed by reporting, dashboards, or measurable KPIs
Exposure to compliance-driven customer onboarding environments

Important Information

This is a hands-on systems role requiring recent, relevant platform experience
Generalist sales, admin, or coordination experience without direct system ownership will not be considered
Applicants must have full working rights in Australia
Candidates must be based in, or willing to relocate to, Newcastle NSW.
Applications close 26 June 2026.

Why join Bradken:

Be Challenged. Be Inspired. Be Heard.

You will have the scope to set the agenda, the executive access to shape it and the authority to deliver with genuine impact across a global business that values both what gets done and how it gets done.

Everyone has a story. Be part of ours.

Safety first environment and mindset

Competitive Total Reward packages

Global and local recognition programs

Paid Parental Leave

Learning and Development focus

Education assistance

EAP for you and your family

Community Involvement program

Before starting employment, you will need to complete a psychometric assessment and a pre-employment medical including drug and alcohol testing.

WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES

Bradken is an Equal Opportunity Employer, and we are committed to providing a diverse, inclusive, collaborative, engaging and flexible environment for our people because great things happen when individuals are allowed to bring themselves into their work. All employment will be based on merit.

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