In-Demand Technical support Jobs in Brisbane, Qld

ICT Customer Support Officer
Employment Hero —Brisbane QLD
- $80,000 - $100,000 a year
- Full-time
- Customer service
- Salesforce
- SQL
14h
Level 2 Service Desk Engineer
EFEX —Brisbane QLD
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
IT Application Systems Administrator - Contract or Permanent
NCS Australia —Brisbane QLD
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Parental leave
Quick Apply
14d
ICT Service Desk Engineer (Level 2)
Lowes Petroleum Service —Pinkenba QLD
- Full-time
- Azure
- Administrative experience
- SharePoint
Quick Apply
Pharmacy Systems Administrator
PHARMACY BRANDS AUSTRALIA PTY LTD —Milton QLD
- $77,000 - $92,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
- Health insurance
- Parental leave
Quick Apply
Senior IT Systems Administrator
ROHDE & SCHWARZ GmbH & Co. KG —Brisbane Airport QLD
- Computer Science
- Customer service
- Administrative experience
4d
Senior IT Systems Administrator
KBR —Ascot QLD
- Full-time
- Bachelor's degree
- No degree
- Parental leave
Senior People Systems Administrator
Auto & General Holdings —Toowong QLD
- Analysis skills
- Communication skills
- Work from home
- Parental leave
Quick Apply
7d
Warehouse & Inventory Management System Administrator
Raytheon —Cannon Hill QLD
- Full-time
- Forklift
- No degree
- Business
IT Audit Specialist
Auto & General Holdings —Brisbane QLD
- Analysis skills
- No degree
- Employee discount
Quick Apply
Desktop Support Engineer
Total IT Global —Brisbane QLD
- $49,900 - $60,000 a year
- Contract
- In-person
Quick Apply
16h
IT Field Technician
Hyne Timber —Brisbane QLD
- Full-time
- Management
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
4h
ICT Network and Infrastructure Engineer
Sheldon College —Sheldon QLD
- Full-time
- Communication skills
- Health insurance
- Parental leave
Quick Apply
4h

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ICT Customer Support Officer

Employment Hero -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time
$80,000 - $100,000 a year
14 hours ago

Qualifications

Power BI
Customer service
Salesforce
SQL
Financial services
AI
Communication skills

Full Job Description

AI Job Summary

Demonstrated ICT support/service desk experience providing first and second-level support.
Experience supporting Microsoft operating systems, business applications, and end-user devices.
Strong troubleshooting and problem-solving across a range of technologies and applications.

Role Type

On-site • Permanent • Full-time • Associate

Pay Rate

$80,000 AUD – $100,000 AUD (Annum)

Description

Morgans’ is seeking an experienced and customer-focused ICT Customer Support Officer to provide first and second-level support across our organisation’s technology environment. This full-time, Brisbane based role is ideal for someone who enjoys solving technical problems, working with a variety of systems and applications, and delivering exceptional service to end users.

About the Role

Reporting to the Head of Integration, Data & Applications, you will:

Provide timely and effective support for incidents and service requests across business applications, hardware, software, operating systems, and infrastructure.
Troubleshoot and resolve technical issues, escalating complex matters where required.
Manage application support activities, including, system maintenance, patching, upgrades, and configuration changes.
Monitor system performance and identify opportunities to improve service delivery and system reliability.
Develop and maintain technical documentation procedures, and user guides.
Assist with technology projects, system implementations, and user training activities.
Collaborate with vendors, stakeholders, and internal teams to deliver high-quality ICT services.
Contribute to quality assurance, compliance, and continuous improvement initiatives.

About You

To be successful in this role, you will have:

Tertiary qualifications in Information Technology, Computer Science, or a related discipline.
Demonstrated experience in an ICT support or service desk role.
Strong troubleshooting and problem-solving skills across a range of technologies and applications.
Exposure to networking, cybersecurity, cloud technologies, or infrastructure support.
Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users.
Experience supporting Microsoft operating systems, business applications, and end-user devices.
Experience using IRESS (IRESS Pro, IOSc, IOS+), FNZ, Salesforce, XPLAN, Business Central, Corporate Actions Power Apps, Retool, Trim, JAMS SQL, Snowflake, Power BI & Reporting Portal
Experience in supporting Financial Services environment will be highly regarded.

Why Join Us?

Work within a supportive and collaborative team environment.
Opportunity to develop your technical skills across a broad range of systems and technologies.
Contribute to meaningful projects and continuous improvement initiatives.
Competitive remuneration and employee benefits.
Ongoing learning and professional development opportunities.

If you are passionate about technology, enjoy helping others, and are looking for an opportunity to grow your ICT career, we’d love to hear from you.

Apply now and become part of our team.

Please submit your application by 06/07/2026

Apply Now

Refine Your Search

technical support jobs in brisbane, qld

ICT Customer Support Officer

Level 2 Service Desk Engineer

IT Application Systems Administrator - Contract or Permanent

ICT Service Desk Engineer (Level 2)

Pharmacy Systems Administrator

Senior IT Systems Administrator

Senior IT Systems Administrator

Senior People Systems Administrator

Warehouse & Inventory Management System Administrator

IT Audit Specialist

Desktop Support Engineer

IT Field Technician

ICT Network and Infrastructure Engineer

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