About Us
Lutheran Homes Group (LHG) is a leading not-for-profit provider of home and community support, residential care and retirement living services for senior Australians. With over 1,300 dedicated employees and volunteers, we deliver personalised care across South Australia and regional Victoria, empowering older Australians to live with dignity and choice. Committed to quality care, innovation, and staff development, we are proud of our rich history and values, and we continually strive to grow while making a positive impact in the lives of those we support.
As part of our broader digital transformation, we’ve recently introduced TechnologyOne to modernise our Finance, Procurement and HR systems. This upgrade streamlines endtoend processes and supports more informed, datadriven decisionmaking across the organisation.
About the Role
Join us in this journey as we deliver a major Digital Uplift Program across our retirement living and residential care services in South Australia and Victoria. We’re looking for a Change & Training Officer who can translate complex program and technical information into clear, engaging communication and learning experiences that help our people feel informed, supported and ready for change.
You’ll work alongside the Manager, Change to deliver communication, engagement and training activities that build understanding, confidence and adoption across the organisation.
Key responsibilities include:
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Support delivery of change activities across the Digital Uplift Program.
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Translate technical and program information into clear, userfriendly communication and training content.
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Coordinate change milestones, engagement activities, demonstrations and golive readiness.
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Create digital and visual content such as guides, posters, intranet updates and short videos.
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Gather and incorporate feedback through Change Champions, surveys and engagement sessions.
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Build strong, positive relationships with stakeholders to support engagement and adoption.
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Coordinate training logistics with rostering to minimise disruption.
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Work closely with SMEs, Business Process Analysts and operational leaders to ensure training and communication materials are accurate and fit for purpose.
About You-
Experienced with content creation tools such as Canva, Microsoft Office (PowerPoint), SharePoint or similar to produce clear and engaging communication and learning materials.
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Confident in independently delivering and presenting content to wider staff groups.
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Creative and curious, with strong communication skills.
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Adaptable and proactive, thriving in a fastpaced environment.
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A collaborative team player who builds trust quickly.
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Peoplecentred, empathetic and approachable.
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Wellorganised and detailoriented, able to manage multiple priorities.
If you enjoy helping people navigate change and bringing ideas to life through communication and learning, we’d love to hear from you.
Candidates may be subject to a pre-employment medical assessment with the successful candidate requiring current NDIS worker clearance. In accordance with current health guidelines for the aged care sector, candidates are encouraged to have all recommended vaccinations.
Why Lutheran Homes Group?
At our organisation, you’ll enjoy a supportive team environment with ample opportunities for growth as we continue to expand. We believe in fostering a professional yet fun culture where every team member is valued. If you're looking to make a meaningful impact while growing in your career, this role offers the perfect balance.
To apply or to see a detailed position description, please click ‘Apply Now’ or for further information please contact recruitment on [email protected]
Applications close 5:00 pm Monday 1 June 2026.
Candidates may be shortlisted and interviewed prior to the closing date so apply today!
Please note we are not accepting recruitment agency applications at this time.
