Location: AVWA Offices
Reports to: PAG Facilitator & Project Coordinator
Employment type: Casual
Role purpose:
The Group Facilitator Assistant & Driver supports the delivery of safe, engaging, and culturally appropriate group activities for clients.
The role supports the delivery of Social Support-Group program (formerly known as Planned Activity Group or PAG) by assisting group facilitators in coordinating daily activities, ensuring a safe and welcoming environment for clients, and supporting the smooth operation of group sessions. The role helps enhance clients’ social engagement, well-being, and participation while ensuring compliance with organisational procedures, safety standards, and program requirements.
What we are looking for:
1. Client Transport & Safety
- Safely transport clients to and from group activities using a mini bus or approved vehicle
- Ensure all clients are supported during pick-up and drop-off, including mobility assistance where required
- Monitor client safety during transport and report any concerns
- Ensure vehicle safety checks and basic maintenance requirements are followed
2. Program & Activity Support
- Support the Group Facilitator in delivering daily group activities
- Assist in setting up and packing down activity spaces, including tables, chairs, and equipment
- Support preparation and delivery of group activities
- Provide additional support to clients with higher care needs during activities
- Assist in maintaining a welcoming and inclusive environment for all clients
3. Client Engagement & Administration
- Greet clients and support attendance sign-in and fee collection
- Follow up with absent clients and report to Assessment staff as required
- Communicate client feedback, concerns, or requests to relevant staff
- Support clients to complete required forms (e.g. OH&S, incident/accident forms)
4. Catering & Volunteer Support
- Assist with catering tasks, including setting up/packing up morning tea or meals
- Support food preparation and coordination
- Inform catering staff of client numbers and dietary requirements
- Supervise and support volunteers and cooks as required
- Manage grocery invoices and related documentation
5. Compliance & Documentation
- Maintain accurate client attendance records and data entry into systems
- Record individual support provided (SS-I) and update client progress notes as required
- Scan and file attendance and related documents
- Update client information records following each session
- Maintain group compliance records, including:
- Fridge temperature logs
- Fire drill records
- First Aid kit checks
- Outing venue inspections
- Client non-response documentation
6. Office & Administrative Support
- Assist with quarterly activity planning based on client care plans
- Provide administrative support to facilitators as required
- Ensure timely and accurate record keeping
The above list is not exhaustive, and the role may change to meet the overall objectives of AVWA. Any other relevant duties as reasonably required by the management.
Who you are:
Essential:
- Certificate or Diploma in Community Services, Aged Care, Disability, or a related field.
- Demonstrated ability to support older people and/or people with disabilities in group settings
- Ability to work collaboratively with staff, volunteers, and clients.
- Strong organisational and multitasking skills.
- Basic administrative and record-keeping skills.
- Ability to follow organisational procedures and safety guidelines.
- Willing to transport elderly clients.
- Willing to drive the AVWA minibus
- Current First Aid and CPR
Desirable:
- Bilingual skills (Vietnamese/English) are highly desirable to effectively engage with our core audience.
- Experience working within the non-profit or community care sector.
What’s in It for You:
- SCHADS Award with all entitlements
- Up to $15,900 salary packaging, plus $2,950 meal and entertainment card benefits
- Flexible working arrangements, with partial work from home, allowing work/life balance
- Excellent workplace culture with ongoing support, training, and development
- Great benefit with Employer-funded Paid Parental Leave (Conditions applied)
- Wellness being with Employee Assistance Program (EAP) and Wellness Activities Subsidy
- Wellness Leave
- Free Flu shots
Make your move:
Ready to embark on an exciting journey with AVWA? Send your resume and cover letter highlighting your passion to [email protected]
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Please note: We will be immediately shortlisting applicants and will close the position as soon as we find the right candidate. Apply now.
