In-Demand Desktop support Jobs in Nedlands, Wa

Customer Service Officer - Home Care Help Desk
Amana Living —Perth WA
- Sales
- Customer service
- Organisational skills
- Employee assistance program
Heritage Archaelogist/Anthropologist
Geostake Pty —Subiaco WA
- $130,000 - $140,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Master's degree
- Parental leave
Quick Apply
8d
Lvl 2 Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
Geotechnical Engineer – Tailings & Mine Waste
Klohn Crippen Berger —West Perth WA
- $80,000 - $120,000 a year
- Hybrid work
- Bachelor's degree
- Communication skills
- Parental leave
Quick Apply
Senior Environmental Advisor
Iluka —Perth WA
- Full-time
- Management
- Microsoft Office
- In-person
- Parental leave
11d
Lvl 3 Senior Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Azure
- Management
- AWS
Manager ICT Operations
City of Perth —Perth WA
- Full-time
- Leadership
3d

Discover related jobs

Based on your search for desktop support jobs.

Retail Pharmacy Assistant Perth - Forrest Chase WA
Chemist Warehouse —Perth WA
Helping customers with queries, keeping shelves stocked, and ensuring transactions run smoothly. Serve customers and process purchases through our POS system.
11d
Sales Assistant - Part Time - Just Jeans - Maddington
The Just Group —Perth WA
Work together with your team to smash individual and store sales targets. In-store coaching and comprehensive training plans.
4d

I want to receive the latest job alert for desktop support in nedlands, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support jobs near nedlands, wa

Customer Service Representative jobs in Perth WA

Environmental Consultant jobs in Perth WA

Ict Manager jobs in Perth WA

Graduate Civil Engineer jobs in Melbourne Vic

Senior System Engineer jobs in Yatala Qld

Senior System Engineer jobs in Canberra Act

Pharmaceutical Sales Representative jobs in Sydney Nsw

Customer Service Representative jobs in Brisbane Qld

Customer Service Representative jobs in Thomastown Vic

Government Customer Service jobs in Sydney Nsw

No Experience Community Service jobs in Sydney Nsw

Customer Service Representative jobs in North Adelaide Sa

Customer Service Officer jobs in Melbourne Vic

Mechatronic Engineer jobs in Sydney Nsw

Geotechnical Engineer jobs in Victoria

Geotechnical Engineer jobs in Newcastle Nsw

Geotechnical Engineer jobs in Sydney Nsw

Entry Level ,civil Engineer jobs in Perth Wa

Geotechnical Engineer jobs in Adelaide Sa

System Engineer jobs in Sydney Nsw

Customer Service Officer - Home Care Help Desk

Amana Living -
Perth WA

Apply Now

Job Details

Casual

Benefits

Employee assistance program
Childcare assistance
Salary packaging

Qualifications

Sales
Customer service
Organisational skills
Communication skills
Time management

Full Job Description

Job no: 497879
Work type: Casual
Location: Perth CBD, Inner & Western Suburbs
Categories: Customer Service Officer

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.

Our Benefits

Competitive rates
Salary packaging benefits up to $18,550
School holidays childcare assistance
Health and wellbeing programs and more!
Ongoing training and development to keep your skills growing.
Access to our Employee Assistance Program

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!

THE ROLE

This roles is to support current Support at Home and CHSP clients in accessing and receiving their services in an effective way according to their cultural preferences, so providing a key point of contact in care services in way that suits their prefrerences, needs and wellbeing.

This role is offered on a Casual basis

Key responsibilities

Maintaining excellent customer service.
Allowing clients an opportunity to provide feedback on their care services.
Book ad hoc or additional care services requested by clients
Resolving or escalating customer complaints/concerns in a timely manner.
Triaging calls to respective departments or service managers
Uploading client notes into systems for documentation for care managers.
Conduct yourself in a professional manner at all times, ensuring a workplace free from discrimination and harassment.
Resolving or escalating customer complaints/concerns in a timely manner.
Cover other roles in Customer Service, as directed by the CS Team Leader.
To take responsibility for a safe working environment in order to prevent injury to self, fellow staff members and others.
Comply with Amana Living Policies and Procedures as set out in Amana Living Policy Manuals and the Charter of Residents’ Rights and Responsibilities.

Competencies & Behaviours

Effective time management and problem-solving skills
Sensitivity to issues of confidentiality, gender, cultural diversity, disability and age in dealing with a wide variety of client groups
Effective planning and organising skills
Well-developed written and verbal communication skills
Able to manage emotional or distressed customers in a supportive manner

Essential Criteria

Demonstrated customer service experience
Knowledge of the Aged Care industry and/or Home Care Common Standards (desirable)
Successful sales experience would be advantageous (desirable)
Ability to obtain a National Police Clearance (within 6-months validity)
Successful completion of pre-employment health form and reference checks
Evidence current Flu vaccination

HOW TO APPLY

If you are interested in this role and meet the essential criteria, please click the "" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately.

Advertised: 04 May 2026 W. Australia Standard Time
Applications close:
Position Description

Apply Now

Refine Your Search

desktop support jobs in nedlands, wa

Customer Service Officer - Home Care Help Desk

Heritage Archaelogist/Anthropologist

Lvl 2 Systems Engineer

Geotechnical Engineer – Tailings & Mine Waste

Senior Environmental Advisor

Lvl 3 Senior Systems Engineer

Manager ICT Operations

Discover related jobs

I want to receive the latest job alert for desktop support in nedlands, wa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected