In-Demand Contract administrator Jobs in Epping, Vic

Senior Claims Specialist, Group Claims - AusSuper (Specialist Team)
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Time management
Quick Apply
HR Coordinator
Authentic Sichuan Food Pty Ltd —Richmond VIC
- $55,000 - $80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Advanced Associate, Test Center Support
Pearson —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Warranty Site Manager
Valeo Construction Group —South Melbourne VIC
- $95,000 - $106,400 a year
- Full-time
- Carpentry
- Customer service
- Organisational skills
Quick Apply
Coordinator Human Resources
Jesuit Social Services —Richmond VIC
- Contract
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Employee assistance program
Medical Administration Registrar
Cabrini Health —Malvern VIC
- Full-time
- Administrative experience
- In-person
- Commuter assistance
5d
Hospital Business Development Manager
Telecare Australia —Blackburn VIC
- Full-time
- Hybrid work
- CRM software
- AI
- Nursing
Quick Apply
13d
Site Manager
Built Holdings —Melbourne VIC
- Full-time
- Construction
- Leadership
- Parental leave
Legal Counsel
Catholic Education Commission of Victoria —Melbourne VIC
- Communication skills
Services Engineer
BESIX Watpac —Melbourne VIC
- Full-time
- Bachelor's degree
- Gym membership
Quick Apply
Adoption Specialist
Solventum —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
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Head of Compliance
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Senior Service Now Consultant
Leidos —Melbourne VIC
- Full-time
- Administrative experience
- Annual leave
SharePoint Developer
Fujitsu —Melbourne VIC
- Contract
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ServiceNow Consultant
Leidos —Melbourne VIC
- Full-time
- Administrative experience
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Senior Manager - Salesforce Industry Solutions
NCS Australia —Melbourne VIC
- Full-time
- Hybrid work
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- Parental leave
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Sales Adminstrator/Receptionist
Holliez —Hawthorn VIC
- Call employer
- English
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Senior Digital Support Engineer
Service Stream —Melbourne VIC
- Full-time
- Computer science
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Senior Accountant - Financial and Regulatory Reporting
Hostplus —Melbourne VIC
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
- Wellness program
- Parental leave

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Senior Claims Specialist, Group Claims - AusSuper (Specialist Team)

TAL -
Melbourne VIC

Quick Apply

Job Details

Full-time

Qualifications

Customer service
Certificate IV
Diploma
Workday
Time management

Full Job Description

Company Description

Flexible work arrangements
Full time, permanent contract
Internal career growth opportunities
Collaborative team with supportive leadership
Melbourne CBD office with on-site fitness and wellness classes

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

Job Description

The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims with our AusSuper Fund in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements.

A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes.

Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy.
Adherence to external regulations (e.g., Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines
Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work
Contributing towards a culture of process improvement. Support the Team Manager and Technical Specialist to embed required change within the team while ensuring a best practice approach to claims handling.
Contributing to department and company projects as required
Maintain current knowledge of life insurance guidelines, processes, and policy changes. Ensure claims handling and service approach reflects industry best practice and TAL processes and policies
Other ad-hoc duties as required.

Qualifications

At least 2-3 years’ experience in Life Insurance senior claims management at a similar level.

Ability to build rapport and empathy with customers during difficult times and a commitment to delivering proactive, high quality customer service.
Advanced time management and prioritisation skills.
Demonstrated analytical and problem-solving skills and attention to detail.
Relevant tertiary qualifications in Business, Commerce, Health or Allied Health (desirable).
Diploma or Cert IV in Life Insurance, or equivalent (desirable).

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Quick Apply

Refine Your Search

contract administrator jobs in epping, vic

Senior Claims Specialist, Group Claims - AusSuper (Specialist Team)

HR Coordinator

Advanced Associate, Test Center Support

Warranty Site Manager

Coordinator Human Resources

Medical Administration Registrar

Hospital Business Development Manager

Site Manager

Legal Counsel

Services Engineer

Adoption Specialist

Head of Compliance

Senior Service Now Consultant

SharePoint Developer

ServiceNow Consultant

Senior Manager - Salesforce Industry Solutions

Sales Adminstrator/Receptionist

Senior Digital Support Engineer

Senior Accountant - Financial and Regulatory Reporting

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