In-Demand Call center representative Jobs in Redfern, Nsw

Client Services Representative
Interactive Brokers —Sydney NSW
- Hybrid work
- Bachelor's degree
- Financial services
- Communication skills
- Dental insurance
- Annual leave
Quick Apply
5d
Service Representative - Sydney
Schneider Electric —Macquarie Park NSW
- Full-time
- Maintenance
- Opportunities for advancement
APSA Regional Marketing Director
MSD —Macquarie Park NSW
- Full-time
- Management
- Sales
- Marketing
Customer Service Representative
Tempe Tyre and Wheel Centre, Tempe —Tempe NSW
- $25 - $26 an hour
- Overtime
- Sales
- Customer service
- In-person
- Employee discount
Quick Apply
2d
Customer Service Representative - Southern Sydney
IMB Bank —Sydney NSW
- No weekends
- Customer service
- No experience needed
- Microsoft Office
- Parental leave
2d
Senior Customer Care Representative
Seafolly —Alexandria NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Quick Apply
4d
Agency AM Team Lead
Accenture —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
4d
Field Sales Manager (NSW & ACT)
LEGO —Sydney NSW
- Evenings as needed
- Hybrid work
- Sales
- Communication skills
- Disability insurance
- Annual leave
6d
Ocean Freight Customer Service Representative
Toll Group —Mascot NSW
- Full-time
- Management
- Customer service
- Microsoft Office
4d
Customer Service Representative
Protecta —Silverwater NSW
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Profit sharing
- Employee assistance program
Quick Apply
4d
Product Specialist / Solution Architect - Agentforce Contact Center
Salesforce —Sydney NSW
- Full-time
- CRM software
- Salesforce
- Scripting
5d

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Client Services Representative

Interactive Brokers -
Sydney NSW

Quick Apply

Job Details

5 days ago

Benefits

Dental insurance
Annual leave
Opportunities for promotion

Qualifications

Bachelor's degree
Financial services
Communication skills

Full Job Description

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Job Description and Responsibilities

Interactive Brokers Australia Pty Limited seeks high-level, motivated, and professional individuals with strong client service experience who are suitable for interacting with an experienced and active client base. The ideal candidate will possess strong mathematical and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

Resolve routine and complex client service issues thoroughly and expeditiously, utilizing sound judgment with an emphasis on courtesy.
Client inquiries typically encompass a broad array of themes, including:
- Operability of IBKR Trader Workstation, Web Trader and Mobile Trader execution platforms, including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions
- Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions
- Margin calculations: Commission structure, interest and fee.
Coordinate activities with other local and international Client Service divisions and interact with external departments, such as Programming, Clearing, Cashiering, and Compliance, on matters of common interest. Contribute to the development of client service systems, policies and procedures.

Qualifications

Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email or online chat.
Experience in a fast-paced client service environment is essential, but it is not necessarily required to have a background in financial services.
Bachelor's or advanced degree preferred, but not essential.
Experience in a financial services position (e.g., brokerage, banking, trading, exchange or clearinghouse) is preferred but not essential.
In-depth understanding of the following financial instruments: stocks, securities, options, futures, options on futures, foreign exchange and fixed income preferred but not essential.
Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies is preferred but not essential.
Registrations: FINRA Series 7, 63 or ability to obtain licenses
Multi-language skills are a plus.

Company Benefits & Perks

Competitive Salary, annual performance-based bonus and stock grant
Excellent health and welfare benefits including medical, dental, specialist and in-patient
Competitive package of Annual Leave
Great work life balance
Unique opportunity to gain exposure to global financial products, markets and clientele
Opportunities for career progression and job scope expansion in a global company with growing local presence
Hybrid work arrangement role permitting

Quick Apply

Refine Your Search

call center representative jobs in redfern, nsw

Client Services Representative

Service Representative - Sydney

APSA Regional Marketing Director

Customer Service Representative

Customer Service Representative - Southern Sydney

Senior Customer Care Representative

Agency AM Team Lead

Field Sales Manager (NSW & ACT)

Ocean Freight Customer Service Representative

Customer Service Representative

Product Specialist / Solution Architect - Agentforce Contact Center

Other jobs to consider

I want to receive the latest job alert for call center representative in redfern, nsw

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