Company Description
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.
We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.
John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.
Job Description
Overall management and leadership of technical team within JCA organization.
-
High level engineering support as senior technical specialist.
-
Lead, manage and develop the Engineering Team on a daily basis.
-
In-depth field troubleshooting, including analysis of problems / recommendation & implementation of appropriate solutions, meeting with customers in plant or at customer’s site to resolve satisfactorily; this may include working with plant personnel at managerial level to provide senior technical support.
-
Detailed failure analysis activities, including full investigation / reporting /resolution with customer with necessary commercial awareness.
-
Delegation of / involvement with core engineering tasks such as:
-
Processing of application requests
-
Product selections & applications
-
Relevant engineering calculations
-
Generation of engineering proposals / specifications to apply
-
Standard product to meet customers' need.
-
Conduct JCA’s performance review process with the Engineering Team.
- Resolve employee issues &/or conflicts according to JCA’s policies and procedures.
- Conduct skill set analysis within the business units to identify learning and development opportunities.
- Recruit and select qualified candidates for any vacancies within the business unit in accordance with JCA policies and procedures.
- Conduct regular workforce analysis and make recommendations on re-structuring, training or recruitment and selection.
- Reward and recognise the achievements of the teams and/or individuals through financial and non-financial mediums.
- Set, review and measure the Engineering Team and individuals KPIs in accordance to the businesses objectives.
- Lead process and cultural change within the Engineering Team.
- Promote continuous improvement in the change process
- Communicate and enforce John Crane Australia policies and procedures.
- Develop and implement team building exercises
Review and manage the strategic objectives and plans of the Engineering Team in line with the organisations goals & targets.
- Implement, monitor and review Engineering Governances principals and processes within the Oceania region
- Deliver high level technical support solutions on time to all JCA internal and external clients both remotely and face to face
Qualifications
Minimum years of experience in role:
Typically, at least 5-10 years’ in plant process systems and equipment design
knowledge, based on individual talent.
Preferred Technical Knowledge and Skills (if any):
- Skilled in drawing software & Office software such as CAD program, word,
excel and PowerPoint etc.
- Be familiar to product characters and design requirements.
- Master the usage of internet tools about technology.
- Manage Skill: Good team spirit, good communication and commercial
awareness
Additional Information
With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.
Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits, while helping engineer a better future.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)
