In-Demand Jobs in Mossman, Qld

Reservations Consultant | Sailaway
Journey Beyond —Port Douglas QLD
- Customer service
- Administrative experience
- Front desk
- Parental leave
- Employee assistance program
Quick Apply
1d
Sales Consultant
Travel + Leisure Co. —Port Douglas QLD
- Part-time
- Resort
- Health insurance
Quick Apply
3d
Gardener
ACCOR —Port Douglas QLD
- Part-time
- Restaurant
- Outdoor work
- Resort
23h
Reservations Agent
Marriott International, Inc —Port Douglas QLD
- Full-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Annual leave
- Employee assistance program
Housekeeping Manager
Oaks Hotels —Port Douglas QLD
- Weekend availability
- Communication skills
- Resort
- Health insurance
- Parental leave
Quick Apply
12d
HVAC-R Technician
Alphacool Cairns Pty Ltd —Port Douglas QLD
- Full-time
- Gym membership
Quick Apply
Conference, Sales & Events Manager
Oaks Hotels —Port Douglas QLD
- Full-time
- Management
- Sales
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
Registered Nurse - Residential Care
Ozcare —Port Douglas QLD
- $44.28 - $55.99 an hour
- Weekend availability
- CPR Certification
- Computer skills
- Care plans
- Health insurance
- Employee assistance program
Lead Veterinarian
VetPartners —Mossman QLD
- Up to $140,000 a year
- Full-time
- Laboratory
- Clinic
- Communication skills
- Continuing education allowance
Quick Apply
Shuttle Bus Driver
Voyages Indigenous Tourism Australia —Mossman Gorge QLD
- Full-time
- Customer service
- Resort
3d
Cafe Manager
Voyages Indigenous Tourism Australia —Mossman Gorge QLD
- Full-time
- Hospitality
- Budgeting
- Leadership
3d
Gardener
Accor Apartments & Realty —Port Douglas QLD
- Part-time
- Hospitality
- Restaurant
- Outdoor work
1d

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Reservations Consultant | Sailaway
Journey Beyond —Port Douglas QLD
Promote and upsell Sailaway products and local tours, while managing retail stock and completing shop sales. Your passion and understanding of Sailaway products…
Quick Apply
1d
Sales Consultant
Travel + Leisure Co. —Port Douglas QLD
Engaging with our customers to help them get on vacation! Be passionate about vacations and travel. Base Salary + Attractive Commissions.
Quick Apply
3d

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Reservations Consultant | Sailaway

Journey Beyond -
Port Douglas QLD

Quick Apply

Job Details

Casual
1 day ago

Benefits

Parental leave
Employee assistance program
Employee discount

Qualifications

Customer service
Administrative experience
Front desk
Time management

Full Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

At Sailaway, we’re passionate about sharing the beauty and wonder of the Great Barrier Reef. Our mission is to provide guests with an unforgettable experience through expert reef interpretation and sustainable sailing adventures.

Our team brings together passionate experts who deliver engaging and informative presentations, helping guests appreciate the fragile marine environment and the incredible life beneath the surface. Complementing this knowledge are skilled professionals who ensure safety and comfort while delivering the thrill of pure sailing aboard state-of-the-art catamarans.

Based in Port Douglas, we offer daily access to spectacular reef sites, including Mackay Coral Cay and the idyllic Low Isles. These locations feature vibrant coral gardens, giant clams, and abundant marine life, making them perfect for snorkellers.

We pride ourselves on exceptional customer service, sustainability, and creating memorable experiences for every guest.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About the Role

We are seeking a new Reservations Consultant to join the Sailaway Team on a casual basis. As a Reservations Consultant, you will play a pivotal role in ensuring that guests have a relaxed and professional experience while booking Sailaway tours. Your passion and understanding of Sailaway products play a vital role in delivering exceptional service and driving sales success. This position requires excellent guest service skills, a knack for organisation, and the ability to engage with guests in a friendly and professional manner.

Key Responsibilities include:

Provide exceptional guest service by addressing inquiries, while offering detailed information on Sailaway tours and services.
Manage all aspects of reservations, including responding to inquiries, processing bookings, and liaising with local booking agents and wholesalers.
Ensure the smooth operation of vessels by handling guest bookings, manifests, and ordering provisions as needed.
Promote and upsell Sailaway products and local tours, while managing retail stock and completing shop sales.
Maintain a clean and professional appearance, developing positive relationships with colleagues and guests while adhering to company policies.

About You

You are a dedicated and enthusiastic professional with a strong commitment to guest satisfaction. Your ability to engage confidently with a diverse range of guests ensures that their queries and needs are met with patience and care, even in high-pressure situations. You remain well-presented with a positive attitude, showcasing a strong work ethic and a willingness to learn and adapt.

To be successful in this role you will be / have:

Proven track record of meeting or exceeding guest satisfaction levels through exceptional service and advice.
Strong organisational and time management skills, allowing you to carry out bookings accurately and efficiently in line with company policies and procedures.
Excellent attention to detail, ensuring that vessel provisions are ordered accurately and on time while maintaining up-to-date product knowledge.
Initiative and flexibility to adjust to guest requirements while demonstrating responsibility in your role.
Ability to work independently or collaboratively within a team to achieve results and keep vessels fully booked whenever possible.

Requirements

Previous reception and/ or customer service experience
Previous experience within the tourism industry advantageous

Experience in administration and reservations
National Police Clearance

Benefits

Generous discounts on Journey Beyond travel and experiences
Study Assistance Policy
Employee Referral Policy
Parental Leave program
Purchased Leave policy
Private Health discounts
Employee Assistance Program
Discounts on Journey Beyond merchandise

Quick Apply

Refine Your Search

jobs in mossman, qld

Reservations Consultant | Sailaway

Sales Consultant

Gardener

Reservations Agent

Housekeeping Manager

HVAC-R Technician

Conference, Sales & Events Manager

Registered Nurse - Residential Care

Lead Veterinarian

Shuttle Bus Driver

Cafe Manager

Gardener

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