In-Demand Technical support specialist Jobs in Carrum Downs, Vic

Product Technical Specialist
BYD Australia —Mulgrave VIC
- Administrative experience
- Analysis skills
- Bachelor's degree
4d
Learning Support 5 days (29.15 hours)
Government schools —Melbourne Eastern Suburbs VIC
- Part-time
- Communication skills
1d
Records Management Systems Advisor
Department of Transport and Planning —Melbourne Eastern Suburbs VIC
- $100,894 - $114,476 a year
- Full-time
- No degree
- SharePoint
3d
Sales Specialist - Underground Cooling
Aggreko —Braeside VIC
- Full-time
- Sales
- Presentation skills
- HVAC
2d
Product Specialist – Microbiology, VIC
Thermo Fisher Scientific —Scoresby VIC
- Full-time
- CRM software
- Management
- Doctoral degree
- Parental leave
- Employee assistance program
2d
Oncology Vet Nurse - VRH Dandenong
Veterinary Referral Hospital —Dandenong VIC
- Full-time
- Nursing
- Patient monitoring
- Clinic
- Employee discount
Quick Apply
Workshop Systems & Digital Marketing Specialist
Bosch Group —Clayton VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Parental leave
- Employee assistance program
Quick Apply
11d
Head Theatre Technician
Ramsay Health Care —Hampton VIC
- Full-time
- Acute care
- Leadership
- Communication skills
- Referral program
Quick Apply
Commercial Manager, Environmental
Thermo Fisher Scientific —Scoresby VIC
- Full-time
- Management
- Team management
- Conflict management
- Parental leave
- Employee assistance program
Field Forklift Mechanic/Service Technician
Crown Equipment —Mulgrave VIC
- $104,928 - $119,019 a year
- Full-time
- Mechanic experience
- Customer service
- Forklift
- Health insurance
- Employee assistance program
Quick Apply
Radiologist
Healius —Wantirna South VIC
- Full-time
- Patient care
- Communication skills
- Health insurance
- Employee assistance program
Technical Production and Operations Officer
City of Greater Dandenong —Dandenong VIC
- $75,804 - $80,333 a year
- Overtime
- Hybrid work
- Customer service
- Communication skills
20h
Technical Officer - Arbovirology
Department of Energy, Environment and Climate Action —Melbourne Eastern Suburbs VIC
- $81,496 - $98,955 a year
- Full-time
- Hybrid work
- Laboratory experience
- No degree
- Organisational skills
1d
Administration Support
Government schools —Melbourne Eastern Suburbs VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Communication skills
7d
Teacher Aide
Government schools —Melbourne Eastern Suburbs VIC
- Part-time
- Data analysis skills
- Organisational skills
- Leadership
2d
Special School Teacher Aide
Government schools —Melbourne Eastern Suburbs VIC
- Part-time
- Communication skills
7d
Special School Teacher Aide
Government schools —Melbourne Eastern Suburbs VIC
- Part-time
- Communication skills
7d
Mechanical Engineer
CFM Airsystems Pty Ltd —Clayton South VIC
- From $35 an hour
- Full-time
- CAD
- In-person
Quick Apply
2d
Technical Sales Engineer – Cooling Towers
Aggreko —Braeside VIC
- Full-time
- Salesforce
- Bachelor's degree
- HVAC
4d
Senior People Insights Advisor
CSIRO —Melbourne VIC
- $118,000 - $127,000 a year
- Full-time
- SQL
- Analysis skills
- No degree
7d

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Product Technical Specialist

BYD Australia
Mulgrave VIC

Apply Now

Job Details

4 days ago

Qualifications

Mandarin
Mechanical Engineering
Administrative experience
Analysis skills
Bachelor's degree
Driver Licence
Automotive engineering
Communication skills

Full Job Description

About BYD

BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.

As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.

About the Role

Based in BYD's Melbourne office in Mulgrave, this role will support our Product team. The Product Technical Specialist is responsible for supporting vehicle technical readiness, local market compliance, and product validation activities for Australia and selected regional markets. The role acts as a key technical link between local business functions and global engineering teams, ensuring vehicles are fit for market, compliant with relevant regulations, and aligned with expected product attributes before and after launch.

This role requires strong capability in vehicle homologation, ANCAP awareness, hands-on vehicle assessment, and the ability to coordinate and participate in local testing and validation activities. The position also supports specification accuracy, cross-functional technical problem solving, and product management tasks across the vehicle lifecycle.

Key Responsibilities

1. Vehicle Technical Information Management

Maintain accurate and up-to-date technical data across all BYD models and variants.

Compile and maintain vehicle specifications including tyres, wheels, dimensions, weights, drivetrain, batteries, charging, towing, accessories, and related attributes

Cross-check technical data against engineering sources, vehicle records, and approved documentation

Ensure consistency, accuracy, and accessibility of technical records for internal stakeholders

Support ongoing updates as models, variants, and specifications evolve

2. Business, Dealer & Technical Product Support

Provide technical product information and support to internal teams and the dealer network.

Respond to requests for vehicle specifications and technical data

Support stock ordering, parts setup, accessory planning, registration, marketing, training, service preparation, and reporting needs

Prepare specification sheets, product bulletins, comparison tables, FAQs, and technical summaries

Provide clear explanations of vehicle features, technologies, model differences, and product updates

3. Product Knowledge, Events & Training Support

Develop strong product expertise and support business activities requiring technical knowledge.

Maintain up-to-date knowledge of BYD products, platforms, technologies, and updates

Support product launches, dealer events, training sessions, and customer-facing activities

Assist with vehicle walkarounds, feature explanations, and training materials

Capture feedback and recurring questions from the field to improve internal knowledge resources

4. Reporting & Data Administration

Support vehicle data governance and reporting requirements.

Assist with RAV, NEVDIS, NZTA, VFACTS, and related reporting systems

Maintain accurate model, variant, VIN, and specification data within internal systems

Validate data accuracy prior to submission or system updates

Coordinate with stakeholders to resolve data inconsistencies

5. Specification, Bulletins, Accessory & Parts Support

Ensure accurate specification control across product lifecycle updates.

Maintain specification checks for new models, facelifts, running changes, and variant updates

Support preparation of technical bulletins, product updates, and dealer communications

Provide accurate vehicle data to support accessories, parts, and stock planning

Identify and resolve discrepancies in specifications, compatibility, and product records

Assist with documentation required for accessory programs and internal approvals

6. Technical Reference, Issue Tracking & Regulatory Support

Maintain technical reference information and support issue tracking processes.

Maintain reference data for key vehicle systems including infotainment, ADAS, drivetrain, charging, lighting, brakes, and accessories

Track and document technical issues, field feedback, and recurring product concerns

Coordinate with Product, Engineering, Aftersales, Dealers, and HQ on issue status and resolutions

Assist in summarising regulatory frameworks including ADR, ECE, NZTA, and homologation requirements

Escalate complex technical, diagnostic, or compliance matters to specialist teams

7. Industry Workgroup & Technical Directive Support

Support engagement with industry bodies and technical forums.

Participate in relevant industry workgroups, technical forums, and regulatory meetings (e.g. FCAI, ANCAP, government bodies)

Monitor and summarise technical directives, regulatory updates, and industry requirements

Prepare internal summaries, action registers, and follow-up documentation

Coordinate with internal teams to ensure updates are understood and implemented

Escalate complex regulatory or policy matters to appropriate stakeholders

Skills and Experience

Essential

Experience in automotive product, engineering, homologation, or technical specialist roles.

Good understanding of vehicle homologation, regulatory compliance, and local market technical requirements.

Knowledge of ANCAP and broader vehicle safety / validation principles.

Demonstrated ability to coordinate and participate in vehicle testing and validation activities.

Strong hands-on capability with vehicles, including practical inspection and technical assessment.

Ability to interpret technical documents, specifications, and compliance materials.

Strong cross-functional coordination and stakeholder management skills.

High attention to detail with the ability to identify and resolve specification or technical issues.

Strong written and verbal communication skills.

Current driver’s licence and willingness to travel for vehicle assessments and testing activities as required.

Desirable

Experience with ADR / ECE compliance processes.

Experience preparing vehicles for validation, launch, or regulatory review.

Exposure to EV / PHEV product programs.

Experience working with overseas engineering or product planning teams.

Familiarity with product change management, launch processes, and technical audits.

Chinese Mandarin Proficiency

Qualifications and Skills:

Bachelor’s degree in Automotive Engineering, Mechanical Engineering or a related field.

Proven experience in evaluating electric and hybrid vehicles or related automotive technologies.

Proficiency with automotive tools, diagnostic equipment, and data acquisition systems.

Strong understanding of electric powertrain systems, suspension and chassis design.

Strong analytical and problem-solving abilities.

Excellent communication skills for cross-functional collaboration and report writing.

Ability to manage multiple projects and meet deadlines.

HOW TO APPLY

If you believe you are a good fit for the role, please don't hesitate to click on APPLY and submit your updated resume.

BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything you’ve learned so far, be challenged, work together with industry leaders, and be a part of a supportive and vibrant team, then BYD is ready for you.

Apply Now

Refine Your Search

technical support specialist jobs in carrum downs, vic

Product Technical Specialist

Learning Support 5 days (29.15 hours)

Records Management Systems Advisor

Sales Specialist - Underground Cooling

Product Specialist – Microbiology, VIC

Oncology Vet Nurse - VRH Dandenong

Workshop Systems & Digital Marketing Specialist

Head Theatre Technician

Commercial Manager, Environmental

Field Forklift Mechanic/Service Technician

Radiologist

Technical Production and Operations Officer

Technical Officer - Arbovirology

Administration Support

Teacher Aide

Special School Teacher Aide

Special School Teacher Aide

Mechanical Engineer

Technical Sales Engineer – Cooling Towers

Senior People Insights Advisor

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