In-Demand Technical account manager Jobs in Brisbane, Qld

Service Delivery Manager
Brennan IT —Brisbane QLD
- Full-time
- Management
- Customer service
- Negotiation
Account Manager
CSR —Brendale QLD
- Full-time
- Microsoft Office
- Business development
- Organisational skills
- Parental leave
- Employee assistance program
Quick Apply
Credit Manager
Elders —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Senior Problem Manager
Datacom —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Leadership
Quick Apply
7d
Sales Manager
Brisbane Express Powder Coating —Rocklea QLD
- From $100,000 a year
- 8 hour shift
- Sales
- Customer service
- Business development
- Profit sharing
- Employee discount
Quick Apply
Group Manager - Shared Services
Whitehaven Coal —Brisbane QLD
- Full-time
- ERP systems
- AI
Quick Apply
Sales Manager - Contractors & Switchboard Channels (QLD)
NHP —Brisbane QLD
- Full-time
- Sales
- Business development
- Electrical experience
- Health insurance
- Parental leave
Quick Apply
Manager - Finance Transformation
KPMG Australia —Brisbane QLD
- Full-time
- ERP systems
- Finance
- Analysis skills
- Parental leave
Quick Apply
Manager - Finance Transformation
KPMG —Brisbane QLD
- Full-time
- ERP systems
- Finance
- Analysis skills
- Parental leave
Commercial Account Manager
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) —Brisbane QLD
- Full-time
- Management
- Sales
- HVAC
- Employee assistance program
Account Manager
Ecolab Inc. —Darra QLD
- Full-time
- Sales
- Communication skills
- Employee stock purchase plan
- Employee discount
6d
Category Manager Industrial Hose & Connectors Asia Pacific
Motion Asia Pacific Pty Ltd —Richlands QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
5d
Internal Sales Representative
Flexistrut Australia —Hemmant QLD
- $65,000 - $75,000 a year
- Overtime
- CRM software
- Sales
- Customer service
Quick Apply
13d
Enhanced Service Management Lead
DXC Technology —Brisbane QLD
- Full-time
- Management
- Computer Science
- Customer service
Key Account Manager ANZ - Microbiology
Thermo Fisher Scientific —Brisbane QLD
- Full-time
- CRM software
- Sales
- Microsoft Office
- Parental leave
- Employee assistance program
Territory Manager - Peripheral Vascular
Stryker —Bowen Hills QLD
- Full-time
- Business development
- Leadership
- Hospital experience
- Health insurance
- Parental leave
6d
Manager, Enterprise Technical Sales
Autodesk —Brisbane QLD
- Full-time
- Management
- Computer Science
- Sales
Account Manager
L3Harris Technologies —Brisbane QLD
- CRM software
- Sales
- Bachelor's degree
Business Development Manager - Brisbane
Envirolab Group —Brisbane QLD
- Full-time
- CRM software
- Sales
- Business development
Quick Apply
14d
Finance Manager
CPB Contractors —Brisbane QLD
- Full-time
- Finance
- Bachelor's degree
- Construction
- Health insurance

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technical account manager jobs near brisbane, qld

Service Delivery Manager

Brennan IT -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time

Qualifications

Management
Customer service
IT service management
ITIL
Negotiation
Time management

Full Job Description

Brennan. Where true performance thrives.
At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.
It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

Why join Brennan
True performance for our customers starts with a true belief in our people.
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards
In addition to competitive remuneration, Brennan offers extensive benefits, including:

Training and certification bonuses
Culture Awards that recognise excellence
Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
Vibrant, fun social activities
Discounted hardware and software
An environment that embraces learning and development

The Role
As a Service Delivery Manager you will be assigned a patch of larger, strategic, clients to work jointly across with an Account Manager/ BDM where you will own the key Service Delivery relationship, delivering excellence in service assurance, liaising with internal technical staff on behalf of the client, provide generalist network consultancy, be “application aware” and assist with uncovering growth opportunities with the client through new or product upgrades.

A successful candidate in this role would have a good balance between customer service, technical knowledge and experience dealing with C-level executives.

The role is based in Brisbane.

Your responsibilities include but are not limited to:

Preparing and presenting client operational reporting at monthly meetings
Client SLAs and Reporting (including driving enhancements)
Risk and Issue Management
Problem Management
Scope Management
Change Management
Major incident management
Driving future technology roadmaps for the client
Be recognised as a subject matter expert in Service Management Operations
Continuously improve operations and client engagement
Drive operational efficiency initiatives eg Self Service portal adoption
Customer Satisfaction (measured by NPS)
Assist in development of ITIL Aligned Service Processes
Continual Service Improvement Plans (CSIP) for client patch

What skills and experience you will bring to the team:

Minimum of 3 years’ work experience in a senior Service Management or Customer role
ITIL Service Management accreditation
Strong working knowledge of ITSM service delivery concepts
Demonstrated ability to position and present at a C-suite level
Demonstrated ability to lead and collaborate with a multi-disciplined team
Demonstrated skills in negotiation, organisation, and time management
Ability to work within a team and achieve results through others
Ability to influence external & internal stakeholders as part of a continuous improvement lifecycle for customers
Ability to manage and implement change – change agent and ambassador

NOTE: As part of our hiring process, you will be required to undertake a National Criminal History Check.

Brennan is an equal opportunity employer.

Apply Now

Refine Your Search

technical account manager jobs in brisbane, qld

Service Delivery Manager

Account Manager

Credit Manager

Senior Problem Manager

Sales Manager

Group Manager - Shared Services

Sales Manager - Contractors & Switchboard Channels (QLD)

Manager - Finance Transformation

Manager - Finance Transformation

Commercial Account Manager

Account Manager

Category Manager Industrial Hose & Connectors Asia Pacific

Internal Sales Representative

Enhanced Service Management Lead

Key Account Manager ANZ - Microbiology

Territory Manager - Peripheral Vascular

Manager, Enterprise Technical Sales

Account Manager

Business Development Manager - Brisbane

Finance Manager

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