In-Demand release manager Jobs in victoria

Senior Service Delivery Manager
Bupa —Melbourne VIC
- Full-time
- Management
- Analysis skills
- Financial services
8d
Product Manager
Coles Group —Hawthorn East VIC
- Full-time
- Organisational skills
- Agile
- Communication skills
- Free parking
- Employee stock purchase plan
14d
Senior Product Manager (Australia)
League Inc. —Melbourne VIC
- $150,000 - $175,000 a year
- Remote
- Analysis skills
- Product management
- Agile
Quick Apply
Customer Success Manager
Salesforce —Melbourne VIC
- Full-time
- Management
- Sales
- Customer service
Product Owner
Infosys Singapore & Australia —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Agile
- Communication skills
Quick Apply
Product Manager, Integrations
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
- EMR systems
- SharePoint
14d
ICT Project Manager
GQI Consulting Pty Ltd —Melbourne VIC
- $130,000 - $160,000 a year
- Full-time
- Hybrid work
- Azure
- Salesforce
- Agile
Quick Apply
Delivery Lead
Ippon Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Computer Science
- PMP
Quick Apply
Manager Operations & Systems QA AUS
BioNTech AG —Melbourne VIC
- Full-time
- English
- Master's degree
- Bachelor's degree
Store Manager
Liquorland —Maryborough VIC
- Full-time
- Hospitality
- Employee stock purchase plan
- Parental leave
Key Account Manager ANZ - Microbiology
Thermo Fisher Scientific —Scoresby VIC
- Full-time
- CRM software
- Sales
- Microsoft Office
- Parental leave
- Employee assistance program
Senior Clinician
The GEO Group Australia Pty Ltd —Ravenhall VIC
- $126,000 - $135,000 a year
- Full-time
- Rehabilitation centre
- Leadership
- Free parking
- Employee assistance program
12d
Senior Product Manager
Electronic Arts —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Master's degree
- Health insurance
- Annual leave
8d
Test Lead - Employment Information Kit
ConnectEast —Ringwood VIC
- Part-time
- Azure
- Management
- DevOps
- Employee assistance program
Program Coordinator
Slater and Gordon —Melbourne VIC
- Hybrid work
- Microsoft Office
- Organisational skills
- Agile
- Parental leave
8d
Senior Mobility Specialist
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- On-the-job training
Quick Apply
Digital Communications Program Manager Transformation
Bank of Queensland —Melbourne VIC
- Full-time
- Marketing
- Parental leave
- Employee assistance program
7d
Test Lead Cerner Ambulatory Project
Austin Health —Heidelberg VIC
- EMR systems
- APIs
- Leadership
- Health insurance
7d
Technical Project Manager / Technical Lead
JPLoft —Melbourne VIC
- Salesforce
- Writing skills
- AWS
- Health insurance
Senior Production Associate
PCI Pharma Services —Moorabbin VIC
- Full-time
- ERP systems
- Bachelor's degree
- Manufacturing

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release manager jobs near victoria

Senior Service Delivery Manager

Bupa -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
8 days ago

Benefits

Insurance services

Qualifications

IT governance
ITIL Certification
Management
IT service management
Analysis skills
Financial services
Leadership
Communication skills

Full Job Description

Posted 26/05/2026 Job Number 61809 Work type Permanent - Full Time Posting End Date 09/06/2026

Job Purpose

As a Senior Service Delivery Manager, you will provide strategic oversight and leadership for end-to-end service delivery and operational excellence across all IT services supporting either BUPA’s Health Insurance or Health Services business units. This role has overall responsibility for ensuring service quality, continuity, and business satisfaction while driving cost-effective, reliable, and customer-focused IT operations.

Key Responsibilities

Lead communication to senior stakeholders during major incidents and assess business impact.
Provide overall leadership in service delivery management, operational governance, and stakeholder engagement.
Act as the single point of accountability for service performance, stability, and business-facing service outcomes.
Identify and manage portfolio-level risks, providing 24/7 leadership during critical incidents.
Define, monitor, and report on service levels (SLAs, XLAs, KPIs).
Lead governance forums and monthly service reviews with senior stakeholders.
Oversee incident, problem, change, and release management processes.
Proactively manage critical incidents and service escalations.
Drive delivery of Service Improvement Plans (SIP) and operational excellence roadmaps.
Coordinate internal and external service providers for end-to-end accountability.
Own service financials including budgeting, forecasting, and cost optimisation.
Ensure compliance with regulatory, risk, security, and audit frameworks.
Lead service continuity and disaster recovery planning and testing.
Build strong relationships with business, technology, and vendor stakeholders.
Provide coaching and mentorship to Associate SDMs and service delivery teams.
Perform other duties reasonably requested by Bupa.

What you’ll need to make it possible

Essential

8–10 years ITSM / Service Delivery Management experience, including 3+ years managing multi-tower services.
ITIL v3 or v4 Foundation certification with deep ITSM expertise.
Strong analytical, data-driven decision-making capability.
Ability to produce actionable reporting for Directors and C-suite executives.
Financial literacy and strong commercial acumen.
Strategic mindset balanced with operational execution strength.
High emotional intelligence and escalation management skills.
Experience in regulated environments such as healthcare, insurance, or finance.
Excellent organisational and communication skills.
Customer-oriented and effective under pressure.
Team-focused with a strong commitment to quality and reliability.

Desirable

Experience working in healthcare and/or financial services environments.
Experience with IT Governance, Risk, and Compliance (GRC).
Strong verbal and written communication skills.
Influential leadership across technical and non-technical teams.
High initiative and ownership in complex, fast-paced environments.
Strong strategic thinking with attention to tactical execution.

Why you’ll love it?
At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world, and we know this starts with delivering our purpose for our people.

Our wellbeing program Viva has been designed to help you to live a healthy and happy life. It includes access to health & general insurance discounts, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks. Through Viva you have access to a range of benefits that will help you to maintain your physical, mental, social, digital, environmental and financial wellbeing. As well as a competitive salary, a range of Bupa benefits and flexible working, you’ll be challenged and encouraged to innovate.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

Apply Now

Refine Your Search

release manager jobs in victoria

Senior Service Delivery Manager

Product Manager

Senior Product Manager (Australia)

Customer Success Manager

Product Owner

Product Manager, Integrations

ICT Project Manager

Delivery Lead

Manager Operations & Systems QA AUS

Store Manager

Key Account Manager ANZ - Microbiology

Senior Clinician

Senior Product Manager

Test Lead - Employment Information Kit

Program Coordinator

Senior Mobility Specialist

Digital Communications Program Manager Transformation

Test Lead Cerner Ambulatory Project

Technical Project Manager / Technical Lead

Senior Production Associate

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