In-Demand customer service representative Jobs in hoppers crossing vic

Customer Care Coordinator
Hickory —Southbank VIC
- Customer service
- Microsoft Office
- Construction
- Parental leave
- Employee assistance program
Member Engagement Specialist
Chartered Accountants ANZ —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
Member Support Coordinator
Victorian Civil and Administrative Tribunal (VCAT) —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
1d
Customer Transformation | Senior Associate
PWC Australia —Southbank VIC
- Sales
- AI
- Marketing
- Parental leave
Client Services Administrator
Royal Eagle Security Services —Port Melbourne VIC
- $49,998.54 - $70,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick Apply
Customer Experience Associate
ABN Group —Melbourne VIC
- Full-time
- Hospitality
- Construction
14d
Guest Services Agent
Virgin Australia —Melbourne VIC
- Part-time
- Communication skills
- Annual leave
Member Services Coordinator
Law Institute Victoria —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Parental leave
Quick Apply
14d
Customer Service
Moment Group —Melbourne VIC
- Call employer
- Microsoft Excel
- Customer service
- Microsoft Office
Client Services Coordinator
Future Advisory —Melbourne VIC
- Full-time
- QuickBooks
Customer Service Representative
Tandoor Indian —Southbank VIC
- $33 - $40 an hour
- Weekend availability
- Hospitality
- Customer service
- POS
- On-the-job training
- Employee discount
Quick Apply
Road Logistics Customer Care Specialist
Kuehne+Nagel —Melbourne VIC
- Communication skills
- Parental leave
- Employee discount
Member Services - Glen Waverley
Viva Leisure Group —Melbourne VIC
- CPR Certification
- Sales
- Customer service
- Parental leave
- Gym membership
13d
Guest Service Agent - QT Melbourne
EVT Group —Melbourne VIC
- Communication skills
- Resort
- Office experience
- Parental leave
8d
Guest Service Agent
Oaks Hotels —Melbourne VIC
- $26.70 - $40.05 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
CUSTOMER SERVICE ATTENDANT
Fortress Games —Melbourne VIC
- Weekend availability
- Customer service
Customer Service and Administration Agent
Probe CX —Melbourne VIC
- Full-time
1d
Client Support Coordinator
Maurice Blackburn —Melbourne VIC
- Part-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
- Gym membership
1d
Client Services Consultant - SMA & Superannuation
Praemium Limited —Melbourne VIC
- Full-time
- Hybrid work
- Employee assistance program
Quick Apply
14d
Customer Service Representative (Transport)
Rocke Brothers Pty Ltd —Melbourne VIC
- Full-time
- Customer service
- Microsoft Office
- Data entry
Quick Apply

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Customer Care Coordinator

Hickory -
Southbank VIC

Apply Now

Job Details

Benefits

Parental leave
Employee assistance program

Qualifications

Customer service
Microsoft Office
Construction

Full Job Description

At Hickory, we don’t believe in standing still, for over three decades we have continually invested in researching and developing systems and products to improve the way we build. Our philosophy is ‘MADE for LIFE’ – it’s a commitment we honour, each day. Everything we do and everything we build is ‘MADE for LIFE.’ Whether it’s refining our patented, prefabricated building products, developing more efficient and sustainable construction practices, or bringing expertise inhouse to supply critical components, we always believe there is a better way. As a result, Hickory have become one of the most diverse property companies in Australia.

POSITION OVERVIEW
A Hickory Plus Customer Care Coordinator plays a pivotal role at Hickory by overseeing critical administrative functions essential for the efficient operation of the defect rectification process. This multifaceted role involves meticulous customer care administration, timesheet monitoring and ensuring the accurate upkeep of SimPro data. The Customer Care Coordinator acts as a linchpin in the Customer Care team, contributing to the overall success of Hickory’s completed projects.

WHAT HICKORY CAN OFFER

Family-Friendly Policies: Receive paid parental leave to support your family needs.
Employee Wellbeing: Access our Employee Assistance Program (EAP) for valuable support and resources.
Travel Perks: Benefit from exclusive travel perks, including discounted flights and hotel rates.
Continuous Career Advancement: Unlock your potential through ongoing career development and growth prospects.
Supportive Culture: Thrive in a nurturing team environment that values both collective and individual achievements.
Diverse Opportunities: Gain exposure to a wide range of roles and industry leaders in our leading market company.

RESPONSIBILITIES

Manage end to end administrative tasks involved in defect rectification
Manage the Hickory Plus mailbox including triaging and actioning emails
Communicate with suppliers, sub-contractors and internal Hickory teams
Liaise with homeowners, real estate agents, building managers and developers regarding defects and service works
Prepare and maintain sub-contractor contracts, SWMS, insurance
Assisting with scheduling and follow ups
Processing invoices, emails and internal documentation
Minimal site attendance required for pre-handover meetings
Reporting and reconciliation
General office administration duties

TO BE SUCCESSFUL IN THE ROLE

Excellent customer service
Ability to deliver and handle objections while demonstrating empathy
Problem solving and excellent communication
Experience with SimPro highly regarded but not essential
Previous experience within the building and construction industry or trade highly regarded but not essential
Ability to work with different programs e.g. Microsoft Office, Aconex Field, Dynamics, MFiles

If this sounds like your next opportunity, we would love to hear from you as soon as possible! Submit your CV today. Due to the volume of applications, only successful applicants will be contacted – thank you for your understanding.

Apply Now

Refine Your Search

customer service representative jobs in hoppers crossing vic

Customer Care Coordinator

Member Engagement Specialist

Member Support Coordinator

Customer Transformation | Senior Associate

Client Services Administrator

Customer Experience Associate

Guest Services Agent

Member Services Coordinator

Customer Service

Client Services Coordinator

Customer Service Representative

Road Logistics Customer Care Specialist

Member Services - Glen Waverley

Guest Service Agent - QT Melbourne

Guest Service Agent

CUSTOMER SERVICE ATTENDANT

Customer Service and Administration Agent

Client Support Coordinator

Client Services Consultant - SMA & Superannuation

Customer Service Representative (Transport)

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WHAT HICKORY CAN OFFER

Family-Friendly Policies: Receive paid parental leave to support your family needs.

Employee Wellbeing: Access our Employee Assistance Program (EAP) for valuable support and resources.

Travel Perks: Benefit from exclusive travel perks, including discounted flights and hotel rates.

Continuous Career Advancement: Unlock your potential through ongoing career development and growth prospects.

Supportive Culture: Thrive in a nurturing team environment that values both collective and individual achievements.

Diverse Opportunities: Gain exposure to a wide range of roles and industry leaders in our leading market company.

RESPONSIBILITIES

TO BE SUCCESSFUL IN THE ROLE

If this sounds like your next opportunity, we would love to hear from you as soon as possible! Submit your CV today. Due to the volume of applications, only successful applicants will be contacted – thank you for your understanding.

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