Applications Close: 08/06/2026 11:45 PM
Occupation: Administration/Support Service, Registry
Location: Hobart Metropolitan, Melbourne Metropolitan
Work Type: Ongoing - Full Time
Join our team as a Team Leader!
Multiple opportunities are available with opportunities for career progression.
These full-time positions are within the Member Services teams at Administrative Review Tribunal based in Hobart and Melbourne.
These roles are ongoing, however non-ongoing for up to 12 months with the possibility of extension up to 2 years may be considered.
Remuneration: The annual salary range for the position is APS6 - $99,734 - $111,701 p.a., plus a generous employer superannuation contribution of 15.4%.
About the opportunity
The Member Services sections are responsible for providing support to the Tribunal’s members. This includes providing administrative support to Members with matters constituted or allocated to them, liaising with parties, file management including preparing Member files and notifying decisions and finalising matters.
The Team Leader reports to the Assistant Director and provides leadership and direction to an operational team by coordinating and managing workflows; motivating, coaching, and influencing staff; managing performance and ensuring the services provided to the ART’s users and Members are effective and efficient.
We support work life balance and flexible working arrangements. These roles involve supervising staff and building team culture, therefore onsite presence is required. Working from home is available based on operational needs.
Duties may include:
- Support the Assistant Director to identify team priorities, ensure quality outputs, provide high quality advice on registry issues and guide team members to resolve problems as they arise in a timely manner.
- Build a team culture of continuous improvement, inclusiveness, accountability, and respectfulness, with the ability to respond to fast changing needs.
- Build high level productive relationships with Members, Senior Members, List Leaders and Jurisdictional Area Leaders.
- Provide direction, supervision, motivation, training/development guidance via active mentoring and timely performance development plans or performance management according to Workplace Relations & Wellbeing policies.
- Coordinate new staff induction; monitor individual training plans and regularly check in with Members and Tribunal Officers/Tribunal Services Officers to record individual achievements and development needs.
- Reallocate work and resources in response to absences, member needs, caseload priorities and supervise the efficient utilisation of the member services pool.
- Manage relationships with stakeholders including national counterparts to achieve work area consistency and agency goals.
- Update, implement and maintain accurate processes and procedures
Qualifications
Desirable:
- Tertiary qualifications OR relevant experience in a similar work environment OR subject-matter expertise related to one or more of the ART’s jurisdictions.
- A completed, or substantially completed, recognised degree in laws of an Australian tertiary institution or comparable overseas qualification.
Eligibility
- Australian Citizenship
- Required to undertake an Australian Federal Police Check and a Health Assessment
More information about this position, the scope of the role, duties and required capabilities and experience, is contained within the Position Description, which is linked below and available on our Career Opportunities page.
About the Tribunal:
The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.
We believe in providing our employees with a work environment that is supportive and rewarding. Our culture is one that welcomes all and we embrace flexibility and diversity. We believe our people are our most valuable asset and we work to support the skills, knowledge, and capability of our staff.
You can learn more about the Tribunal on our website.
What we offer:
We believe the little extras can make a big difference in supporting your success and some of our great incentives include:
- flexible working options, including flex-time and remote working to support you with your commitments outside of work.
- competitive salary including generous superannuation employer contribution of 15.4%
- salary packaging options
- supportive career development opportunities
- access to holistic health and wellbeing programs including Fitness Passport which provides discount to 350+ gyms, free annual influenza vaccinations and free eye tests
- generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance
- Employee Assistance Program for you and your family
- positive and inclusive culture.
Read our Enterprise Agreement for more information about our terms and conditions of employment.
How to apply:
To be considered, all applications must be submitted online via the Career Opportunities page. Please click on the job title you are applying for, click apply at the top of the page and follow the instructions on the online application.
Please submit a CV (no more than 4 pages) and cover letter (of no more than 2 pages) addressing how your experience matches the capabilities and experience of role, referring to the Position Description.
Applications close: Monday 8 June 2026 at 11:45pm (AEST)
Should you wish to discuss this position, please contact:
Name: Joshua Marczenko
Title: Assistant Director Operations
Tel: 03 9454 6149
Email: [email protected]
Please contact the Talent team on (02) 9276 5443 or [email protected] should you require assistance with accessing our website or with lodging your application.
NO AGENCIES PLEASE
We are a Circle Back Initiative Employer and commit to responding to every applicant.
Please note a merit list/pool may be created to fill future like vacancies. Suitable candidates on this merit list/pool may be contacted in relation to identical or similar non-ongoing and ongoing roles in the Tribunal, or the broader APS, within 18 months from the original advertised date in gazettal.
The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQIA+ community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
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