In-Demand no experience aged care Jobs in perth, wa

HC Enquiry Line
Amana Living —Perth WA
- Full-time
- Customer service
- Organisational skills
- SharePoint
- Employee assistance program
Community Support Worker | Upper North East | AM and PM Shifts
Amana Living —Perth WA
- Part-time
- Parental leave
- Employee assistance program
Maintenance Officer - Treeby Parklands Care Community
Opal HealthCare —Treeby WA
- Full-time
- Parental leave
- Referral program
Customer Support Manager - Carine Parkside Care Community
Opal HealthCare —Carine WA
- $76,000 - $87,000 a year
- Full-time
- Leadership
- Communication skills
- Referral program
KCC LH Carer AM/PM
Amana Living —Perth WA
- Part-time
- Medication administration
- Care plans
- Communication skills
- Employee assistance program
17h
Client Services Coordinator
Dovida —Osborne Park WA
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick Apply
5d
Office Manager- Woodlands
Regis Aged Care —Woodlands WA
- $69,016 - $84,353 a year
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
- Health insurance
- Gym membership
Community Support Worker South EOI
Amana Living —Perth WA
- Part-time
- Travel reimbursement
- Parental leave
OSHC Educators | Aubin Grove (1st Qualified)
Junior Adventures Group —Aubin Grove WA
- Part-time
- Working with children
- Health insurance
- Annual leave
Quick Apply
Hospitality Supervisor
Amana Living —Perth WA
- Full-time
- Hospitality
- Communication skills
- Kitchen
- Parental leave
- Employee assistance program
17h
Allied Health Team Lead
MercyCare —West Perth WA
- Full-time
- Communication skills
- Time management
Executive Officer Board Committee Support
East Metropolitan Health Service —Perth WA
- $110,666 - $119,660 a year
- Full-time
7d
OSHC Educator | Sutherland Dianella (Qualified)
OSH Club —Dianella WA
- Part-time
- Working with children
Quick Apply
Care Partner
Just Better Care —East Perth WA
- Full-time
- Nursing
- Customer service
- Microsoft Office
Physiotherapist - Aged Care
Concentric —Applecross WA
- No weekends
- Care plans
- Employee assistance program
OSHC Educator (Qualified) | Arbor Grove - Ellenbrook
OSH Club —Perth WA
- Part-time
- Management
- Working with children
- Leadership
- Referral program
Quick Apply
5d
Maintenance Officer
BaptistCare —Greater Perth WA
- $31.38 - $33.89 an hour
- Full-time
- Maintenance
- Computer skills
- Employee assistance program
14d
Registrar - Trainee - Pain Medicine
North Metropolitan Health Service —Perth WA
- $128,760 - $175,802 a year
- Full-time
- Working with children
10d
Scheduling Team Leader
Amana Living —Perth WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
6d
CHSP Service Coordinator
Amana Living —Perth WA
- Part-time
- Microsoft Office
- Databases
- Computer skills
- Employee assistance program

I want to receive the latest job alert for no experience aged care in perth, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

HC Enquiry Line

Amana Living -
Perth WA

Apply Now

Job Details

Full-time | Contract | Fixed term

Benefits

Employee assistance program
Childcare assistance
Salary packaging

Qualifications

Customer service
Organisational skills
SharePoint
Communication skills
Time management

Full Job Description

Job no: 497643
Work type: Full Time Fixed Term Contract
Location: Perth CBD, Inner & Western Suburbs
Categories: Scheduler

About the Role

As an Enquiry Line Support Officer, you will play a vital role in supporting our scheduling team by handling a variety of calls on our Home Care Enquiry Line. You'll assist Community Support Workers (CSWs) with client issues, scheduling changes, procedural matters, and system-related questions. This role also includes providing an after-hours service from 6.00am to 8.30am. Your exceptional communication skills and positive attitude will ensure every interaction is a positive experience for our clients and CSWs. Community Support Workers encouraged to Apply. Please note this is a full time role fixed term contract till 30 June 2026.

Key Responsibilities

Exceptional Communication: Answer calls on the Enquiry Line with a positive attitude, providing guidance, support, and exceptional customer service.
Problem-Solving: Assist with troubleshooting ComCare issues, escalating as necessary through appropriate channels.
Incident Management: Escalate and document incidents using Riskman and ensure client communication is recorded in the CRM.
Scheduling Support: Monitor SharePoint queues for changes, cancellations, and leave requests, ensuring timely action and communication with relevant teams.
Project Work: Collaborate on projects and data management tasks to support the scheduling team.

Skills, Knowledge & Abilities

To excel in this role, you'll need:

Strong verbal, written, and interpersonal communication skills.
The ability to remain calm and supportive when managing emotional or distressed customers and support workers.
Demonstrated problem-solving abilities, with the capacity to find innovative solutions within established guidelines.
Experience with Customer Service Database Management (e.g., ComCare, eCase).
Sensitivity to issues of confidentiality, cultural diversity, and client needs.
A proactive and professional attitude, with excellent time management and organisational skills.

Essential Requirements

Previous experience as a Community Support Worker.
National Police Clearance Certificate (no older than 6 months).
Proof of current influenza and COVID-19 vaccinations, as per Amana Living policies.
Completion of a pre-employment medical

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.

Our Benefits

Competitive rates
Salary packaging benefits up to $18,550
School holidays childcare assistance
Health and wellbeing programs and more!
Ongoing training and development to keep your skills growing.
Access to our Employee Assistance Program

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!

Advertised: 12 Dec 2025 W. Australia Standard Time
Applications close:
Position Description

Apply Now

Refine Your Search

no experience aged care jobs in perth, wa

HC Enquiry Line

Community Support Worker | Upper North East | AM and PM Shifts

Maintenance Officer - Treeby Parklands Care Community

Customer Support Manager - Carine Parkside Care Community

KCC LH Carer AM/PM

Client Services Coordinator

Office Manager- Woodlands

Community Support Worker South EOI

OSHC Educators | Aubin Grove (1st Qualified)

Hospitality Supervisor

Allied Health Team Lead

Executive Officer Board Committee Support

OSHC Educator | Sutherland Dianella (Qualified)

Care Partner

Physiotherapist - Aged Care

OSHC Educator (Qualified) | Arbor Grove - Ellenbrook

Maintenance Officer

Registrar - Trainee - Pain Medicine

Scheduling Team Leader

CHSP Service Coordinator

I want to receive the latest job alert for no experience aged care in perth, wa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected