In-Demand technical support Jobs in point cook vic

Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Data Center IT Support Engineer, Data Centre Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- $78,900 - $106,800 a year
- Full-time
- Senior Secondary Certificate of Education
7d
IT Support/System Engineer
Johns Lyng Group —Melbourne VIC
- Urgently hiring
- Azure
- Customer service
- Administrative experience
- Free parking
6d
Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Service Desk Team Leader
Office of Public Prosecutions —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Office
- Administrative experience
- AI
7d
IT Support Administrator - 0.5 FTE
FrankieOne —Melbourne VIC
- Part-time
- Hybrid work
- Management
- Sales
- Administrative experience
Desktop Support Engineer
BluBiz Solutions —Melbourne VIC
- Full-time
- Management
- Computer Science
- Bachelor's degree
- Paid training
Desktop Support Officer
Axiom Technologies —Melbourne VIC
- Full-time
- Remote
- Microsoft Outlook
- Management
- Customer service
IT Support Technician
Microcel —Carlton North VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
1d
Principal Technical Support Engineer
Rocket Software —Melbourne VIC
- Full-time
- Customer service
- Research
- Communication skills
Senior Service Desk Technician
Hall & Wilcox Lawyers —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Free food
9d
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
Technical Training Instructor, Energy Support
Tesla —Cremorne VIC
- Full-time
- Microsoft Office
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
Senior IT Administrator
Victoria Police —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
3d
Associate Technical Support Engineer, Supercharger
Tesla —Cremorne VIC
- Weekend availability
- CRM software
- SQL
- Bachelor's degree
21h
IT Support Lead
Easygo —Melbourne VIC
- Administrative experience
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
IT Service Desk Team Lead
FYFE —Melbourne VIC
- Paid training
- Parental leave
3d
Graduate IT Service Desk Analyst
FYFE —Melbourne VIC
- Computer Science
- Communication skills
- Paid training
- Parental leave
3d

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Data Center IT Support Engineer, MEL - DCO

Amazon Corporate Services Pty Ltd -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Data centre experience
Cloud infrastructure
Computer Science
AWS
Bachelor's degree
S3
Information Technology

Full Job Description

DESCRIPTION

Data Centre Operations designs, installs and maintains the world’s largest Computing Infrastructure. We are looking for skilled Data Centre Technicians with a passion for technology to help us expand to the next level.

More about us:

Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.

Mid 2012, AWS S3 web service accepted its 1 trillionth object, currently accepting more than 40,000 objects uploaded every second on a daily basis. To keep up with this demand on both disk and capacity, we continue to expand our Data Centres in every region! Our content delivery service, Front, has expanded its Data Centre presence by over 50% worldwide in the last 12 months and are expected to continue increasing! This requires talented people to build and manage. We hope it is you!

The Opportunity: Data Centre Technician

This role is a unique opportunity to work in some of the most advanced data centres in the world. Amazon data centres are large-scale high-density centres where you will be working on changing the face of technology in the region.

A Data Centre Technician may be the primary point of contact for both internal customers (for example: Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Vendors, Contractors, Service Providers among others). There is never a dull moment as each day presents itself with different challenges.

Some of the key responsibilities you will undertake are:

Problem Solving: Maintain a high level of system reliability by prioritising and resolving trouble tickets efficiently, these include:

Escalation point and technical trouble shooter for all Systems and problems
Deep diving into server issues

Technical: Troubleshoot technical issues on various platforms ranging from Systems through to Power/Mechanical

Remediation of physical layer outages, both Systems & Network
Remediation or recovery of physical power issues on racks
Participate in Data Centre power and cooling events

Operations:

Meet 24x7 On-Call requirements and response during shift rotations.
Install and configure racks of hosts in line with internal SLAs
Triage and resolve trouble tickets for all devices in your region
Data Centre point of contact for all High Severity issues
Physical replacement of server and network device parts
Ensure correct rotation of parts and spares
Help define metrics to increase our customer uptime
Enforcing Amazons Security Best Practices
Interact with third party vendors and contractors
Contribute ideas to improve operational efficiency

Project Management:

Participate in and deliver on a number of high impact small to mid-scale projects
Participate in team meetings for metric analysis and project status updates
Help build the world’s largest Cloud infrastructure

Mentoring:

Share knowledge and help educate less technical staff on the best practices related to all service owner issues

Hiring:

Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews

** For more information on Amazon Web Services, please visit https://awsinfraops.splashthat.com and http://infrastructure.aws**

BASIC QUALIFICATIONS

1+ years of computer networking experience
1+ years of Linux operating systems experience
Bachelor's degree in Information Technology, Computer Science, or a related field
Experience in computer networking
Experience working with Linux operating systems
Can lift and rack equipment up to 40 pounds
Experience with computer hardware troubleshooting and repair

PREFERRED QUALIFICATIONS

Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience managing work and priorities through a ticketing system
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

technical support jobs in point cook vic

Data Center IT Support Engineer, MEL - DCO

Network Support Level 1

Data Center IT Support Engineer, Data Centre Operations

IT Support/System Engineer

Level 1 Windows Network Support

Service Desk Team Leader

IT Support Administrator - 0.5 FTE

Desktop Support Engineer

Desktop Support Officer

IT Support Technician

Principal Technical Support Engineer

Senior Service Desk Technician

IT and online digital services support

Technical Training Instructor, Energy Support

TIM Engineer / Desktop Support Engineer

Senior IT Administrator

Associate Technical Support Engineer, Supercharger

IT Support Lead

IT Service Desk Team Lead

Graduate IT Service Desk Analyst

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