In-Demand customer service representative Jobs in ellenbrook, wa

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APS4 Member Services Officer – Legal

Administrative Review Tribunal
Perth WA

Apply Now

Job Details

Full-time
12 hours ago

Qualifications

Law
Organisational skills
Communication skills

Full Job Description

Applications Close: 11/06/2026 11:45 PM
Occupation: Administration/Support Service, Legal
Location: Perth Metropolitan
Work Type: Non-ongoing - Full Time

What you'll do:

In this position you will work collaboratively as part of a team to provide paralegal, administrative, and case-management support to Members of the Tribunal to assist with the conduct of their cases.

You will prepare documents in line with Members’ general instructions, and provide feedback to the Team Leader and/or Senior Tribunal Officer on complex or unusual matters that may require management attention.

The key responsibilities in this role include:

Member and Guidance and Appeals Panel (GAP) support: Provide paralegal and administrative support to Tribunal Members
Case management and analysis: Maintain and update case files using case management systems and undertake general administrative support functions.
User engagement: Liaise with review parties in relation to cases before the Tribunal, and provide accurate and timely procedural information.

Skills and capability we need:

Knowledge of the operations, jurisdiction, practices and procedures of the Tribunal, or an ability to quickly acquire that knowledge, and an ability to apply that knowledge when working on and liaising with internal and external stakeholders.
Highly developed organisational skills, including an ability to manage priorities and workloads, deal with conflicting demands, meet deadlines with limited supervision, and use case management systems.
Strong written and verbal communication and interpersonal skills, including the ability to communicate clearly, accurately, and respectfully with diverse range of people withing and external to the Tribunal
Sound judgement, ability to use initiative, develop new skills, and accept responsibility for personal development, productivity and adherence to policy and procedure.

Essential:

Completed, or substantially completed, recognised degree in Law.

Position Eligibility requirements:

Australian Citizenship
All employees are required to undertake an Australian Federal Police Check and a Health Assessment.
You must be employed as an APS employee.

Please contact the recruitment team on (02) 9276 5443 or [email protected] should you require assistance with accessing our website or with lodging your application.

What you'll gain from the experience:

Advanced legal knowledge of Tribunal Jurisdictional areas
Building a rapport with Tribunal stakeholders
An opportunity to build and expand on your legal experience
Working in an organisation that supports and strives for a continuous improvement culture
Working alongside collaborative and supportive team members

About our team:

Member Support Officer – Legals (MSOL) operate within a Member Services team alongside Tribunal Officers to support Tribunal operations. Member Services teams are collaborative and supportive with a focus on continuous improvement. Being in this role will mean you will work closely with a Deputy Presidents as well as assisting registry teams when required.

Additional information

This position is a non-ongoing for a period of 6-12 months to be located in Perth. To apply please provide a one page cover letter outlining your capabilities for the role along with your resume. You do not need to address each selection criteria individually

About the Tribunal The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws. The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQIA+ community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information.

visit: https://www.apsc.gov.au/recruitability We are a Circle Back Initiative Employer and commit to responding to every applicant.

Contact Officer: Clare Mellows

Title: Team Leader, Member and Exec Support

Tel: 08 6222 7203

Email: [email protected]

Apply Now

Refine Your Search

customer service representative jobs in ellenbrook, wa

APS4 Member Services Officer – Legal

Customer Care Coordinator- North Perth

Full Time Customer Service & Sales Consultant MIDLAND

Telstra Retail: Part Time Customer Service & Sales Consultant FREMANTLE

Full Time Customer Service & Sales Consultant WARWICK

Full Time Customer Service & Sales Consultant MORLEY

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