In-Demand airline customer service Jobs in sydney nsw

Partner Solutions Manager (Sydney/Singapore)
Expedia —Sydney NSW
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
- Parental leave
12d
Freight Forwarding - Export Operator - SYD-new
People Group —Sydney NSW
- Up to $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Solutions Manager (Group Travel) - North Sydney, NSW
FCM Meetings & Events —Sydney NSW
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Health insurance
- Parental leave
Business Analyst, AI
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Management
- APIs
- Agile
- Work from home
19h
Security Awareness Analyst
Cover-More —Sydney NSW
- Contract
- Analysis skills
- Communication skills
- Parental leave
Quick Apply
9d
Warehouse All Rounder
Garlo's Pies —Kingsgrove NSW
- $65,000 - $70,000 a year
- Full-time
- Warehouse experience
- In-person
- Café
- Employee discount
- Free food
Quick Apply
7d
Sydney Ramp Manager
Rex (Regional Express) —Sydney NSW
- Management
- Administrative experience
- Outdoor work
7d
Regional Communications, Engagement and Development Manager, SEA&O (2-year Fixed Term Contract)
Cathay Pacific —Sydney NSW
- 8 hour shift
- Human resources
- Leadership
- Communication skills
9d
Advanced Lead Engineer - Commercial Field Service
GE Aerospace —Mascot NSW
- Full-time
- Remote
- Maintenance
- English
- Bachelor's degree
- Relocation assistance
Assistant Manager, Industry Affairs
International Air Transport Association (IATA) —Sydney NSW
- Contract
- Hybrid work
- English
- Bachelor's degree
- Business Administration
Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Marketing Advisor SME Partner Marketing
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Marketing
- Work from home
1d
MOCC Officer - Fleet Maintenance Planner
Rex (Regional Express) —Mascot NSW
- Weekend availability
- Microsoft Excel
- Microsoft Office
- Communication skills
Regional Talent Acquisition & Talent Management Lead, SEA&O (2-year Fixed Term Contract)
Cathay Pacific —Sydney NSW
- Contract
- Management
- Customer service
- Recruiting
9d
Quality Staff Engineer
PAC Panasonic Avionics Corporation —Alexandria NSW
- Full-time
- Microsoft Office
- Presentation skills
- Bachelor's degree
Quality Staff Engineer
Panasonic —Alexandria NSW
- Full-time
- Microsoft Office
- Presentation skills
- Bachelor's degree
Medical Officer (Office-based)
International SOS —Sydney NSW
- Part-time
- Computer skills
13d
Affiliate and Partnerships Lead
Cover-More —Sydney NSW
- Contract
- Public speaking
- In-person
- Communication skills
- Parental leave
Quick Apply
Technical Product Owner - Collaboration
Qantas —Sydney NSW
- Full-time
- Management
- Analysis skills
- SharePoint
- On-the-job training
- Parental leave
Quick Apply
9d
Product Support Specialist - Aviation IT (Sydney)
Trax USA Corp. —Sydney NSW
- Full-time
- Customer service
- Bachelor's degree
- Business
Quick Apply

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airline customer service jobs near sydney nsw

Partner Solutions Manager (Sydney/Singapore)

Expedia -
Sydney NSW

Apply Now

Job Details

Full-time
12 days ago

Benefits

Parental leave

Qualifications

SSO
Program management
Microsoft Excel
Computer Science
Engineering
SQL
Bachelor's degree
B2B
APIs
Business
Communication skills

Full Job Description

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to team

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services – helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.

As a Partner Solutions Manager, you will sit at the heart of our Expedia Group B2B business, helping strategic partners launch and optimize travel solutions that are powered by Expedia technology. You will turn complex business needs into scalable technical implementations, ensuring our partners can offer outstanding travel experiences to their customers.

In this role, you will collaborate closely with product, engineering, analytics, operations, and commercial teams across the region, driving clarity, alignment, and momentum on highly visible, multi-stakeholder projects.

In this role, you will:

Lead end-to-end implementation and integration projects for new and existing B2B partners, from discovery and requirements gathering through launch and post-go-live optimization.
Translate partner needs into clear business and technical requirements, collaborating with product and engineering teams to design scalable, reusable solutions.
Build strong relationships with external partner stakeholders (technical, commercial, and operational), acting as a trusted advisor on Expedia Group products, capabilities, and best practices.
Create and maintain project plans, including timelines, milestones, dependencies, risks, and issues, and provide clear, concise status updates to internal and external stakeholders.
Identify and analyze data and performance insights to recommend improvements that increase partner adoption, revenue, and customer satisfaction.
Champion partner feedback into product roadmaps and internal discussions, helping teams prioritize enhancements that unlock value for both partners and Expedia Group.

Experience and qualifications:

You have 4+ years of experience in a partner-facing implementation, technical account management, solutions consulting, or technical program/project management role in technology, SaaS, marketplaces, payments, or online travel.
You have hands-on experience leading complex B2B integrations such as APIs, SSO, payment or booking systems, white-label/embedded solutions, with the ability to discuss technical concepts in a clear, accessible way.
You are confident managing external enterprise stakeholders and internal cross-functional teams, with a track record of driving alignment, handling ambiguity, and delivering on time in complex, multi-partner environments.
You bring strong project/program management skills – planning, prioritisation, risk and dependency management, and clear written and verbal communication.
You are comfortable working with data and tools (e.g., dashboards, basic SQL or Excel) to monitor performance, identify issues, and support data-driven decisions.
You have a Bachelor’s degree in Business, Computer Science, Engineering, or a related field; or equivalent related professional experience.
Experience working with partners or customers across Asia Pacific and in a global, matrixed organisation is a strong plus.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request .

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Apply Now

Refine Your Search

airline customer service jobs in sydney nsw

Partner Solutions Manager (Sydney/Singapore)

Freight Forwarding - Export Operator - SYD-new

Customer Solutions Manager (Group Travel) - North Sydney, NSW

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Sydney Ramp Manager

Regional Communications, Engagement and Development Manager, SEA&O (2-year Fixed Term Contract)

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Marketing Advisor SME Partner Marketing

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Regional Talent Acquisition & Talent Management Lead, SEA&O (2-year Fixed Term Contract)

Quality Staff Engineer

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Medical Officer (Office-based)

Affiliate and Partnerships Lead

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Product Support Specialist - Aviation IT (Sydney)

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