In-Demand day cleaner Jobs in melbourne, vic

Member Experience Associate - Casual
The Commons Health Club —South Yarra VIC
- Full-time
- Hospitality
- Customer service
- Communication skills
Quick Apply
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- $180,000 - $220,000 a year
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Quick Apply
6d
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Quick Apply
CRA II/ Senior CRA | Australia Wide
Thermo Fisher Scientific —Melbourne VIC
- Full-time
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Sr. CRA (Level II)
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Member Experience Associate - Casual

The Commons Health Club
South Yarra VIC

Quick Apply

Job Details

Full-time
2 hours ago

Benefits

Birthday leave

Qualifications

Hospitality
Customer service
Communication skills
Time management

Full Job Description

About The Commons Health Club

The Commons Health Club is a premium wellness space dedicated to delivering the highest standard in fitness, recovery, and member care. From expertly programmed classes and state-of-the-art equipment to a beautifully designed bathhouse, every detail is curated to offer an exceptional experience. We’re here to set a new benchmark for what a health club can be - where quality meets care, and community is at the heart of it all.

The Commons is a vibrant community where entrepreneurs, businesses, and curious minds come together to work, connect, and grow. We believe in fostering a culture of collaboration, innovation, and inclusivity all grounded in genuine care for our members and each other.

About the Role

As a Member Experience Associate, you’ll be at the heart of The Commons community, providing warm, personalised service that supports member engagement, satisfaction, and retention. You will manage front desk operations, assist with onboarding, support sales and events, and ensure the facility is clean, welcoming, and fully operational.

Your role involves multitasking across member interactions, administrative tasks, procurement, and operational duties - all while upholding The Commons’ high standards and values.

About You

You are an organised, approachable, and proactive individual who loves working with people. You have excellent communication skills and enjoy creating positive experiences through genuine connection and efficient service. You’re comfortable balancing multiple responsibilities and thrive in a fast-paced environment.

Experience in hospitality, fitness, or community-focused roles will be highly valued, as will a customer-first mindset and attention to detail.

What You'll Do

Member Experience & Engagement

Warmly welcome members and guests at the front desk, delivering outstanding customer service.
Facilitate organic connections between members to promote a supportive, inclusive community.
Lead inductions for new members, ensuring they feel welcome and equipped to enjoy their membership.
Deliver personalised experiences that enhance member retention and satisfaction.

Member Enquiries & Communications

Be the friendly first point of contact—juggling calls, messages, and emails with a smile, while making sure every member who walks through the door feels like the top priority.

Member Check-Ins & Engagement Monitoring

Follow up with members with personalised communication.
Monitor members with low attendance or high disengagement risk and follow up accordingly.

Member Sales Support

Conduct personalised, high-quality tours for prospective members across locations.
Document all leads and opportunities accurately for follow-up.

Operations & Facilities

Ensure the building is fully operational, clean, and presented to a high standard at all times.
Conduct SafetyCulture walkthroughs daily to maintain cleanliness and operational standards.
Assist with maintenance issue resolution and log details accurately.
Provide feedback to day and night cleaners to uphold presentation standards.
Open and close the building as required.

Work Health and Safety (WHS)

Comply with WHS standards to maintain a safe environment for all.
Communicate and educate members and staff on safe practices.

You'll Bring

Previous experience in customer service, hospitality, fitness, or community engagement roles.
Strong communication and interpersonal skills.
Organised with excellent time management and multitasking abilities.
Positive attitude with a customer-first mindset.
Familiarity with WHS standards and commitment to safety.
Ability to work independently and collaboratively as part of a team.

Why You’ll Love Working with Us

At The Commons, you’ll be part of a team that values creativity, collaboration, and growth all within a culture built on community.

We offer:

Complimentary Health Club Access
Free counselling sessions
Birthday leave
Quarterly team dinners & generous awards
Ability to work across different locations
Birthday & anniversary gifts
Weekly events program e.g. breakfast club, yoga & drinks
Exclusive annual Halloween party
Further education program to support personal and professional development

Our Values

All actions and behaviours must align with the company’s core values:

Putting Our Members First
Fostering Community
Working Together as a Team
Constantly Learning & Growing

Apply now and help us build something remarkable – together!

Quick Apply

Refine Your Search

day cleaner jobs in melbourne, vic

Member Experience Associate - Casual

In-Home Support Worker

Internship - Service Delivery Operations

Business Analyst

Business Development Manager - Biotechnology

Document Control Specialist I Energy

Data Architect

Project Manager

Strategic Partnerships Manager

Siemens Graduate Program - Accounting (2026 Start)

Staff / Principal Engineer - Frontend

2027 Siemens Graduate Program - Engineering

Learning Management System Manager

CRA II/ Senior CRA | Australia Wide

Sr. CRA (Level II)

I want to receive the latest job alert for day cleaner in melbourne, vic

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