There are three (3) permanent full-time positions commencing ASAP
The Business and Customer Services (BCS) Directorate supports the objectives and outcomes of its customers by providing value for money corporate services through skilled and motivated people. The BCS aims to deliver services within an environment of standardised systems and processes.
The Payroll Services Branch process employee salary, leave, superannuation and salary packaging records to maintain accurate and timely payments to Department of Education staff. The Branch services 75,000 plus employees in WA public schools, central office, and regional education offices.
The Role
The Training and Development Officer is responsible for designing and delivering online and face to face training to internal and external customers on HRMIS (Human Resource Management Information System) payroll processing, reporting and industrial instrument compliance. The Training and Development Officer works in collaboration with the payroll operations teams to identify trends, assesses areas for improvement and develops targeted education and training resources to effectively meet the learning needs of internal and external stakeholders.
If successful, you will monitor and evaluate training effectiveness, implementing continuous improvements to enhance learning outcomes. It will be your responsibility to report on education and training program outcomes, ensuring insights support ongoing development and refinement of training initiatives. Additionally, you will be required to develop and maintain a comprehensive knowledge base of payroll related activities, including detailed work instructions, process documentation and user guides for Payroll Services staff.
Professional Benefits
We are conveniently located in East Perth and our employees enjoy a range of benefits which include:
- 12% employer contributed superannuation.
- Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements.
- Generous leave entitlements including annual, personal, long service and parental leave.
- Professional development opportunities and study leave/assistance.
- Access to salary packaging (in accordance with relevant industrial instruments).
- Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Michelle James, Manager on (08) 9264 5485 or emailing [email protected]
We are committed to building the leadership capability of our people (Building Leadership Impact).
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.
More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to five (5) pages outlining your employment history and professional learning summary relevant to this position
- A three (3) page statement addressing the following selection criteria as outlined in the attached JDF:
- Highly developed interpersonal, verbal and written communication skills with the ability to consult effectively and deliver engaging presentations and training programs.
- Well-developed research, planning and organisational skills with the ability to design and deliver training programs and high-quality materials tailored to customer needs.
- Proven ability to build and maintain effective stakeholder relationships, working collaboratively within a team environment to implement best practices and drive continuous improvement.
- Advanced computer literacy with experience using a wide range of software applications for presentations, knowledge sharing, data analytics and reporting.
- Strong knowledge of payroll systems, processes, industrial instruments and payroll related legislation with the ability to translate complex information into clear written instructions and training materials.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: DOE998417
Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Tuesday, 23 June 2026
